Hotel - Mercure Hotel Apartments Dubai Barsha Heights
Mercure Hotel Mercure Hotel

Mercure Hotel Apartments Dubai Barsha Heights

4.5/5 483 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Russian
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Room for hearing impaired guests

Leisure and activities

  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 1 meeting room(s)
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Hotel location

Your meetings and events

Mercure Hotel Apartments Dubai Barsha Heights Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AL DIWAN 300 m2 3 m 100 30 30 50 50

Our rooms

  • 607 rooms
  • 160 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Bidet
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 1,670 reviews

Our guest reviews for
Mercure Hotel Apartments Dubai Barsha Heights

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 483 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Business - 10/09/2019 TripAdvisor review
« good value for money but rooms will be much nicer after on-going renovation »

Several times I asked house-keeping for help and received it from very friendly staff. Another time I needed to repack an oversized box and was helped by the duty manager of the concierge as a matter of course, in a curteous manner and to an out of ordinary extent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas, It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experienced with us, deeply appreciate your nice comments to Mercure Dubai Barsha Heights – Hotel Suites & Apartments. Your kind remarks to our services and facilities will go a long way in motivating our entire team, and it will be always a pleasure to have you as our valued guest at anytime. We always have the delight of welcoming you again. Sincerely, The Management

Family - 10/08/2019 TripAdvisor review
« Perfect Stay »

I have stayed in this hotel many times before, everything was perfect. Specious and clean one bedroom apartment, friendly staff and perfect location next to the metro station. Will stay again for sure. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. We are happy that you enjoyed your stay with us. As always, don't hesitate to let us know if you're visiting again soon. Our staff are always ready to help you with anything. Sincerely, The Management

Couples - 10/08/2019 TripAdvisor review
« travail et quelques jours en famille »

It"s very good hotel in Internet City same Area office for me and Mall of Emirats isn't to fare away.. The hotel is good apartment good space living room sleeping room big restaurant bar coffee fitness swiming pull Little shop external shop 5mn haïr shop Pharmcy etc cleaing is ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to review your stay with us. We are pleased to hear that our service and facilities made your stay pleasant. Looking forward to seeing you again soon. Sincerely, The Management

Couples - 28/05/2019 TripAdvisor review
« very nice stay »

Location great, the entrance to the subway is very close. A spacious apartment with a balcony, with a beautiful view. Clean room, very comfortable bed. Breakfasts varied and appetizing. Each of the staff is very polite. 1 note: our check in took a very long time and there were no other guests at the reception at the moment ... (about 15-20 minutes, and we did online check-in earlier)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giovanka, Thank you for choosing to stay with us on your recent visit to Dubai. We truly appreciate your highlight on our cleanliness standards and appetizing breakfast, we are happy to read that you were satisfied with the space and comfort of the apartments and enjoyed the lovely view of the city. It's a delight to read that your stay with us was a memorable one. However, regret any inconvenience caused to you in any regard. We are always pleased to be a second home on your return to the city and look forward to welcome you soon. Sincerely, The Management

Nasrat R Business - 06/05/2019 TripAdvisor review
« One of the best Hotel Appartment in Barsha Heights »

Very nice hotel apartment with the nearest access to the Metro station, smiley team ,very professional , small market inside the hotel all fitness facility are available nice view from balcony I enjoyed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nasrat, Thank you for taking the time to post a brief yet lovely feedback following your stay with us. We are happy to hear that our staff and service met your needs and expectations and truly appreciate your kind words about our ever smiling and professional team. It's definitely a boost for us every time we hear positive reviews such as this. We are fortunate to have a property in the heart of Dubai city, this strategic location brings our guest just a few steps away from must-see attractions and modern-day conveniences. We look forward to welcome you once again with family and friends are always pleased to be your second home when you return to Dubai. Sincerely, The Management

Family - 18/04/2019 TripAdvisor review
« Great short vacation in the city »

It was a very nice stay in Mercure hotel. Rooms are comfortable, very spacious and well equipped. Location of the hotel is super comfortable for those who are using metro or taxi, you can reach any place in Dubai easily. Shuttle to the beach is a nice bonus:) thanks to ALL the staff of the hotel!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for giving us a perfect rating and for recommending Mercure Hotel Suites & Apartments - Dubai Barsha Heights to other travelers. Our entire hotel team enjoyed catering to your needs as much as you enjoyed your stay and we truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We also feel fortunate to have a property in the heart of Dubai city as this strategic location brings our guest just a few steps away from must-see attractions and modern-day conveniences. We hope to welcome you back once again in the near future. Sincerely, The Management

Couples - 05/04/2019 TripAdvisor review
« Great Stay and staff »

An excellent one bed room apartment .Ver comfortable.TV could with more international channels which is limited Reza at the font desk was excellent and most helpful.A great ass et to the hotel.All the staaff were very good as well.Breakfast could do with some improvement

Our hotel has responded to the review
Our hotel has responded to the review

Dear Odyssey, Thank you for taking the time to share a review following your stay with us. We are happy that our team at the front desk were welcoming and accommodating and that you enjoyed the space and comfort of our apartments. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay with us. We hope your next stay is just around the corner and it will be a pleasure to welcoming you back soon. Sincerely, The Management

Family - 09/03/2019 TripAdvisor review
« A Nice Family Vacation in this Huge Mercure Hotel »

Nice quiet 2-Bedroom Appartment in the 20th floor with a big balcony - Skyline view (Many lightened huge towers). Polite really helpful & welcoming receptionnists , housekeeping team & restaurant hostesses , manager & waiters. Delicious Breakfast Buffet. Nice swimming pool , spa & gym. Kids liked the kids club room in the 8th floor where they played and coloured for a couple of hours everyday. Thank you for such a wonderful place. We will definitely come back once we have the opportunity to visit Dubai again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We are delighted to read how happy you were with your stay and were impressed with our hotel. Thank you for your recommendation to other travelers. It is a pleasure to read that all our products and services made a great impression on you and you would stay with us once again on a future visit to Dubai. We look forward to welcoming you back again soon. Sincerely, The Management

Business - 07/03/2019 TripAdvisor review
« Value for money »

Very good apartments with every facility required. Yes the ongoing refurb can be a little disconcerting upon arrival as the main entrance is now at the side and when arriving by car at 1am this is a pain. Parking is also a hassle with only floors 4 and above having lift access to get to your room. After getting it sussed it was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Apartments Dubai Barsha Heights. Here at Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us as it help us improve our product & service quality. Renovation and rebranding of our hotel as the largest Mercure in the world is set to be completed by end March 2019. Offering new Suites, lobby, Authentic lebanese restaurant and Sportsbar. We hope that you will be able to experience these new changes on your next visit. Sincerely, The Management

R. E. Families - 02/03/2019 AccorHotels review

Apartments are a good size , excellent for our family of 4. Location was great - we didn’t use many of the facilities as we were out most of the day. Swimming pool is adequate for a city hotel not many sun beds . Once refurbishments are complete the hotel will improve , as the reception area is small & lifts very slow. Valet parking was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. R., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights and thank you for your recommendation of our spacious apartments, location, family friendly atmosphere and valet services. It is always a pleasure to receive feedback.It is worthy to note that Renovation completion for most of our suites, the lobby and public areas is expected to be handed over by end of 1st quarter 2019. We thank you for your suggestion on ways to improve our guests experience regarding the sunbeds. We hope on your next visit, you will be able to experience the new developments. Sincerely, The Management

Hassan Couples - 01/03/2019 AccorHotels review
« Good with a lot of noise »

The stay is good but due to some construction in upper level it was noisy and as couple in honeymoon we were bothered by that .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hassan A., Thank you for choosing to stay with us on such a special occasion. We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. Rest assured that our valued guests satisfaction is our utmost priority. We regret any inconvenience that was caused due to the observed noise. We hoped that you had reported this concern to any of our team member or the Duty manager. As we could have moved you to another room at same time, we always strive to resolve any concerns of our valued guests at a timely manner. We hope that you would reallow us to serve you once again, as we could serve you better the next visit. We look forward to welcoming you back again soon. Sincerely, The Management

Denis Families - 28/02/2019 AccorHotels review
« Great hotel »

I really liked hotel. The service was really good, everyone was friendly and helpful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dzianis S., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. These serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Anonymous Families - 28/02/2019 AccorHotels review
« invoice »

I had to call 10 times torch ur reception, I asked for invoice but until now nothing!!!! Is it difficult to send????

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Maurer A., Thank you for staying with us us about your experience at the Mercure Hotel Apartments Dubai Barsha Heights.We regret the unintentional circumstances that happened. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We have immediately checked and investigated this concern, we are happy to inform and we hoped that you had received it last February 28 around 10pm, sent by one of our associate to two of your registered email address. Also, we are in process of upgrading our telephone lines for efficient service to our valued guest and a address these problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

Rebecca L. S. Couples - 27/02/2019 AccorHotels review
« Not happy with our stay »

Arrived the early hours of the morning to find half the hotel was closed having stay there 10 months ago I went back thinking facilities would be ok, 1st morning fire alarms went off (were not warned there would be a fire drill they were going for about 45 minutes) the view from the hotel was a building site on arrival I was advised the hotel was not busy why didn’t they allocate a room at other side as there was a pulley constantly going up & down that side of building. As there was only 1 set of lifts working why were we not located nearer the functioning lifts. I was very disappointed with my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.Rebecca Lesley s., Thank you for taking the time to tell us about your experience at the Mercure Hotel Apartments Dubai Barsha Heights. We regret the inconveniences that was caused to you and we would like to offer you a complimentary upgrade to the next higher room category on a future visit. Kindly reserve with us directly and send this email to HA… At Mercure, we strive to provide a superior service experience for every customer and each and every guest feedback is very important to us as it help us improve our service quality. Please rest assured that we had already taken the appropriate measures to address the problem of communication with our associates and coaching is in place. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

Michel Z. Business - 26/02/2019 AccorHotels review
« Mr Michel Z. »

I felt like home A great hosting experience where you can enjoy relaxing time and the great services It combines between the leisure of a hotel and the privacy of an appartment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Michel Z., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. We are happy that our efforts to make your stay a memorable one is a success. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Mark W. Families - 25/02/2019 AccorHotels review
« Brilliant value for money, highly recommended for families as the rooms are very large. »

The staff members were all great - very professional and friendly, always willing to help. The food in the restaurant was excellent. The two bedroom apartment we stayed in was much larger than we expected and really comfortable. The metro station is a few steps away, so all round a good choice for families. I certainly will stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mark W., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. We are more than happy to read that you and your family's expecations were met. Thank you again for sharing your positive experiences and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Arslan A. Business - 25/02/2019 AccorHotels review
« Above average »

It was pleasant stay with mercure. Only dinning area need to checked. Pesticides control shall be increased. Seats are a bit low than the table height.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Arslan A., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. Thank you for your suggestions and comments, here at Mercure, we value each feedback as it help us improve the quality of our services. We are in process of rebranding from previously Yassat Gloria hotel, and now to Mercure hotel by Accor. Hopefully on a future visit, you will be able to experience the exciting new developments, new Suites with lighter & more modern look with new furnitures. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Anonymous Couples - 24/02/2019 AccorHotels review

Umar and cherry joy were very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Rofida A., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. Your comments with our team were happily shared.These serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Bernard M. Business - 24/02/2019 AccorHotels review
« Mr »

Every trip I'm still n the Mercure hotel and its in a great location and easy access to the Metro and buses around Dubai.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bernard M., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Badrish T. Families - 23/02/2019 AccorHotels review
« Brilliant »

Very friedly and co-operative staff , service is quick.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Badrish T., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

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