Hotel - Mercure Jakarta Gatot Subroto
Mercure Hotel Mercure Hotel

Mercure Jakarta Gatot Subroto

4.5/5 34 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Pool
  • Thermal Spa
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

KRAKATAU STILL1 km / 0.62 mi PERTMINA ITN EP3 km / 1.86 mi PT LATINUSA TBK0.9 km / 0.56 mi TELKOM GH MERPUT1.7 km / 1.06 mi
PATRA JASA3 km / 1.86 mi PT BLUE POWER TECH4 km / 2.49 mi SEMEN INDONESIA BTN0.9 km / 0.56 mi

Congress centre

BALAI KARTINI1.1 km / 0.68 mi GRAND SLIPI5 km / 3.11 mi SMESCO CONF HALL0.7 km / 0.43 mi

Exhibition and convention centre

JCC5 km / 3.11 mi

Exhibition centre

BALAI SARBINI4 km / 2.49 mi

Your meetings and events

Our meeting room can host up to 150 guests. It features splendid flooring and modern Audio Visual equipment. Perfect for board meetings and social events.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 1.1 70 m2 3 m 52 24 20 30 40
MEETING ROOM 1.2 70 m2 3 m 52 24 20 30 40
BALLROOM 356 m2 3 m 250 57 65 145 118
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 253 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.5/5 AccorHotels Rating 34 reviews

Our guest reviews for
Mercure Jakarta Gatot Subroto

100% genuine reviews from our guests

Find out more
Rasul Business - 14/07/2019 AccorHotels certified review
« Great facilities but guest experience could be better. »

It is a great hotel to begin with but i feel that you should really think of ways to amaze your guests. Overall it is just a normal experience and not a WOW experience like how i used to get in Pullman hotel.I was sick and really need some medicine. I feel that you guys should stock up on medicine like tolak angin, panadol, diarrhoea etc. As i was too sick to go out, it would be really great if you guys have it but what i get was sorry we dont have such medicine. I understand that it is not given but i am just saying that could really lift my experience up.'This is just a suggestion and i am not complaining on the services. Hope this helps.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rasul, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Gatot Subroto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Especially regarding the medicine that We cant provide it in hotel but We provides for P3K due to government rules. We could buy the medicine at outside if any prescription medication from doctor . At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Malik Azhary General Manager

Anonymous Friends - 14/07/2019 AccorHotels certified review
« New and modern hotel »

I rate my stay as a very nice experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Han , We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malik Azhary General Manager

Anonymous Business - 13/07/2019 AccorHotels certified review
« Low end hotel for Chinese tour groups »

Room smelled of smoke from the ventilation even though it was a non smoking room. Service was sub standard in the cafe and sky bar. Prices were completely over the top 6 usd for a black coffee:

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Simon, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Gatot Subroto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Malik Azhary General Manager

Jonny Solo - 10/07/2019 AccorHotels certified review
« VERY INCREDIBLE »

Nice pool, modern room, nice food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jonny, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malik Azhary General Manager

Yeni Families - 08/07/2019 AccorHotels certified review

awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss Diyana Y, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malaik Azhary General Manager

Yoshinami Business - 07/07/2019 AccorHotels certified review
« This hotel is very recommended »

View at night is awesome and pool on 17th floor is the best And all staff in the lobby are very friendly. I feel at home during stay in here. Thx somuch for all staff. I'm so appreciate

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Yoshinami, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malik Azhary General Manager

Jenny M. Business - 06/07/2019 AccorHotels certified review

Good hotel, nice view, good food and so good to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Jenny, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Malik Azhary General Manager

Bryion Solo - 28/06/2019 AccorHotels certified review
« Mr B »

Check in was average.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bryion, Thank you for choosing our hotel while you stay in Jakarta. We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malik Azhary General Manager

Rrdae Business - 25/06/2019 AccorHotels certified review
« Okay only »

Location : best position if you have meeting near Pondok Indah Mall, Cilandak Town Square, Panglima Polim, Fatmawati, Lebak Bulus, easy to access Highway to Soekarno Hatta Airport ( 30 minutes if no traffic) Breakfast : prefer mercure gatot subroto, salad is so so, lost my appetite on 2nd day Room : they provide iron board inside wadrobe, slipper, and amenities its normal. Room Air Cond is Fine, oh if you take shower make sure to close the curtains (for couple maybe its okay) Checkin : Normal Check out : only 1 person to handle so we need to quieing almost 20 minutes Overall i dont have option in this area (Accor Hotel)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs, RRDWIAYU Elinawati, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback, especially for the food quality , room condition and FO staff. We do apologize for long queing. I will share your comments with our team and management. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malik Azhary General Manager

Adriant Business - 20/06/2019 AccorHotels certified review
« Memorable »

I was very glad while staying at Mercure Gatot Subroto. Its a new business hotel in south business district, i believe this a potential hotel business for business traveler. The front office staffs are delivering excellent service! Thanked for hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Adrian, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you dont mind, kindly please share your good comment at our TripAdvisor to the link : https://www.tripadvisor.com/Hotel_Review-g294229-d16…-Reviews-Mercure_Jakarta_Gatot_Subroto-Jakarta_Java.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malik Azhary General Manager

Farhan R. Couples - 18/06/2019 AccorHotels certified review
« Extremely Satisfied »

The room was clean, spacious. Breakfast the foods was good, tasty and have a lot of choices. Service was beyond my expectations especially for mas Malik. Thankyou for your service. Thankyou mercure jakarta gatot subroto for amazing experience. Keep it up!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Farhan, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malik Azhary General Manager

Adilla W. Families - 18/06/2019 AccorHotels certified review
« Great service through and through »

I arrived in Jakarta at 7am after a long train trip. Despite short notice for early check-in, the hotel quickly readied my room and in a short while I was able to take a rest in Mercure Gatot Subroto's cozy room. Special shout out to Ms Diyana at the receptionist who helped sort out my early check-in request.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Adila, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malik Azhary General Manager

Tesha L. Families - 15/06/2019 AccorHotels certified review
« Overall very good.. but the food may be should increase the quality and taste »

Happy and comfort.. view for room really beautiful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Thesa Lim, Thank you for choosing our hotel while you stay in Jakarta area and We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malik Azhary General Manager

Jcc Couples - 13/06/2019 AccorHotels certified review
« First night at the new Mercure Gatot Soebroto Jakarta »

The new Mercure Gatot Soebroto hotel is close by the inner ring road exit from Bandung however in the evening the traffic was jammed and it wasn’t easy to get into rhe entrance of the hotel. Upgraded my room to an executive room, the room is inconveniently semi circle and the tv is place d oddly against the bed so I need to bend my head to the left. Retiring, the noises from the street can be heard from my room at the 12th floor.. Will never return there again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Johanes Casay Chandrawinata, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Gatot Subroto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Ida Rosdianawati General Manager

Malik Business - 13/06/2019 AccorHotels certified review

Great stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Malik, Thank you for choosing our hotel while you stay in Jakarta area and We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malik Azhary General Manager

Heru P. S. Families - 10/06/2019 AccorHotels certified review
« Thanks for nice stay »

This is my 1st stay here with family. The check in process was very smoothly and fast. The room condition is really clean and tidy. Good view to South Jakarta City , and We can see the mountain in the morning in West Java. The breakfast food so delicious at spacious restaurant. I like the swimming pool coz located on high floor with indoor location. Thanks Pak Roy and FO team to give us the room with my detail preference . Keep it up for all the spirit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Heru, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Ida Rosdianawati General Manager

Sharareh M. Business - 10/06/2019 AccorHotels certified review
« Everything is perfect. »

Every staff was very polite and helpful, the taste of foods were delicious, every where was clean. I had a comfortable and enjoyable stay in your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharareh M, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Ida Rosdianawati General Manager

Adi H. Families - 10/06/2019 AccorHotels certified review
« Newly open hotel with pleasant staff »

Need improvement on the breakfast. I was came for breakfast at 9am and some food was already empty and no refill. Few of guests (including me) asking for the food whether will be refill or not but the staff said no more refill even the breakfast is until 10am.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Adi H., We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Ida Rosdianawati General Manager

Saktiaji Families - 10/06/2019 AccorHotels certified review
« Excellent brand new hotel in a strategic location. »

Fresh, new, modern design. Good service even in Lebaran Season.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Saktiaji, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Ida Rosdianawati General Manager

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