Hotel - Mercure Belgrade Excelsior
Mercure Hotel Mercure Hotel

Mercure Belgrade Excelsior

4.0/5 775 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Public indoor parking
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • NIKOLA TESLA
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ALCATEL LUCENT6 km / 4 mi BELGARDE WATERFRONT1 km / 0 mi ERNST AND YOUNG3 km / 2 mi SITEL3 km / 2 mi
AXA INSURANCE2 km / 1 mi CREDIT AGRICOLE0 km / 0 mi MICROSOFT3 km / 2 mi SOCIETE GENERALE3 km / 2 mi

Congress centre

SAVA CENTER2 km / 1 mi

Exhibition and convention centre

BELEXPO CENTER5 km / 3 mi

Your meetings and events

The meeting room is air-conditioned, sound proof and has the latest audio-visual equipments, internet BDSL+WIFI, projector, built in loudspeakers and screen, LCD TV, HIFI, video, micro, etc. Natural light. Up to 50 pax (theatre style). Access by stairs.

Mercure Belgrade Excelsior Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KNEZ MILOS HALL 80 m2 3 m 50 25 20 20 24
    • Screen
    • Flipchart
    • Videoconferencing
    • Day light
    • WIFI access
    • Slide projector
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 73 rooms

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 369 reviews

Our guest reviews for
Mercure Belgrade Excelsior

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 775 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Kenneth Friends - 12/05/2019 AccorHotels certified review
« Perfect stay in Belgrade »

Perfect location. Walking distance to many sights and shopping. Good breakfast, nice ambiance in lounge and bar.

Jakub Couples - 07/05/2019 AccorHotels certified review
« Our stay was cery nucę , Thanks you. »

We have very nice , big room , and service was also very very good ( specially in receptions) Breakfast was ok but it can be more diversity,( in compare to others Mercure hotels), “welcome drink “ - was small selection of options . At the end Belgrad is beautiful town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jakub, Thank you so much for your kind review. We are happy you enjoyed your time with us. Thank you also for ideas for improvement. We are already looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Family - 07/05/2019 TripAdvisor review
« Hotel in the center of Belgrade »

I spent two days with this family in this hotel and I can only say that it was a pleasure.Hotel well located, very friendly service and restaurant with very good cuisine. Rooms arranged in an old style make the atmosphere of this hotel unique.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Happiness57359824131, thank you so much for your wonderful review. I am glad you enjoyed your time with us, our great location, friendly service and tasty food. We are looking forward to your next visit. Kind regards, Zafiris Lampadaridis General Manager

Natalia Solo - 01/05/2019 AccorHotels certified review
« The room was cosy and the staff was very nice »

I liked the staff who were helpful and kind. The room was cosy and warm. Everything was clean. Breakfast is ok too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natalia, thank you so much for your review. I am glad you enjoyed your stay with us and we are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Rainer S. Business - 30/04/2019 AccorHotels certified review
« Not luxery but comfortable hotel for reasonable price. »

Double room at the 7th floor was a bit small but for one person absolutely sufficient. Filter coffee at breakfast was perfect but the other hot drinks from the small automatic coffee maker has nothing to do with coffee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rainer S., thank you for your feedback. I am glad you enjoyed your stay with us and we are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Carol M. Solo - 26/04/2019 AccorHotels certified review
« I really enjoyed relaxing and resting in my room »

I had a lovely room and enjoyed my time there. The staff was very helpful and friendly. It was nice to be able to get some food after 9pm in the restaurant. The breakfast buffet was very nice and a good selection.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carol M, Thank you so much for your review. I am glad you enjoyed your stay with us and the wonderfully relaxing atmosphere in our rooms. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Borko Families - 25/04/2019 AccorHotels certified review
« Great location, great service, with the serbian touch »

Great 5-day journey, special care for the babies, great quality room and service, european style room with a serbian touch for decoration. Private parking at disposal just next to the hotel, location is prefect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Borko, Thank you so much for your wonderful review. I am glad you had a pleasant stay with us and we are already looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Rg Families - 23/04/2019 AccorHotels certified review
« Everything is beyond the expectation and imagination! »

I would like to express my appreciation to the guest service team and Dina. It is amazing that she is so considerate and details focus. What FO team and she did for my daughter's birthday made my daughter and family so surprised and joyful! Even before arrival, Dina was so thoughtful to send notice of traffic issue of rally. Every receptionist was very patient when we worried about the safety of political rally in front of the hotel. Location and facilities are important, but guest service is the key and core value of hotel industry. I am sure the guest service of Mercure Belgrade exceeds guests' expectations. Even a receptionist who just joined in for 2 weeks showed his enthusiasm and service spirit. What a wonderful trained FO team!

Our hotel has responded to the review
Our hotel has responded to the review

Dear RG, Thank you so much for your wonderful feedback. I am glad you enjoyed your stay and your daughter had a good birthday celebration. It was our pleasure having you and your family as guests and we are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Mercure E. Business - 17/04/2019 AccorHotels certified review
« Mercure »

Good location, nice breakfast. Room was too hot with no option of decreasing temperature (controlled centrally). the only option was to switch off heating room in the building system.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mercure e., Thank you so much for your feedback. I am glad you enjoyed our location and breakfast offer. As you mention you were not upgraded due to the fact that we were fully booked on your arrival. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Anonymous Couples - 14/04/2019 AccorHotels certified review

Room was warm and stuffy, only way to cool it was to open the window which then allowed noise from the street in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your feedback with us. We appreciate information we receive from our guests as they allow us to improve. Our wish is to make all our guests feel privileged and that is what we will be aiming for during your next visit. Sincerely, Zafiris Lampadaridis General Manager

Nich Solo - 11/04/2019 AccorHotels certified review

Very enjoyable. Thoroughly pleased with the room. The hotel restaurant was decent and the bar was well-stocked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nich, Thank you so much for your feedback. I am glad you enjoyed our hotel and felt privileged during your stay with us. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Solo travel - 09/04/2019 TripAdvisor review
« Excellent! »

Excellent room (I was upgraded to the apartment on my gold status) Beautiful view from the window on the 7th floor. Very tasty and well prepared breakfast... everything was perfect! :-) I highly recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear adamkru, thank you so much for your wonderful review and the recommendation. I am glad you enjoyed every moment of your stay with us, especially your room and the breakfast. We are looking forward to your next visit. Kind regards, Zafiris Lampadaridis General Manager

Solo travel - 09/04/2019 TripAdvisor review
« Amazing view from 7th floor »

My 1st time in Belgrade and it was super my stay in this hotel. I arrived at almost 12 PM and I could go to a supermarket a walking distance from the hotel. The view from my room was fantastic, a nice welcome in Belgrade.

Our hotel has responded to the review
Our hotel has responded to the review

Dear F689FFclaudiag, Thank you for your wonderful review. I am glad your first stay with us and in Belgrade was a success. We are looking forward to your next visit. Kind regards, Zafiris Lampadaridis General Manager

J Couples - 01/04/2019 AccorHotels certified review
« Excellent service »

Service was great, very friendly and help staff. However, there's a few issues with the room we stayed - room 109. The toilet was not stable - you really need to use it to know the problem, i.e. to sit on it and stand up - it needed to be fixed asap. The safety deposit box was not working. And we'd need a bigger desk in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J, Thank you for your review. I am glad you enjoyed your stay and liked the friendliness of our staff. Thank you also for directing our attention towards the bathroom of the room you were staying in. We were able to quickly fix the issue because of your feedback. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Armin Solo - 26/03/2019 AccorHotels certified review

It was a very friendly welcome and the check-in was done within minutes + I was also informed about the breakfast +where it will be taken. The whole stay was perfect with a nice spacious room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Armin, Thank you so much for your feedback and review. I am glad you enjoyed your stay with us and we are already looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Guven C. Friends - 21/03/2019 AccorHotels certified review
« Awesome :) »

First special thanks to Miona for arranging the airport pick up and sending a map for transportation. Great assistance! Then special thanks to Jelena for very warm welcoming check in. She has recommended nice places and we really enjoyed. Super Heartist :) I wish a good luck to all the team and cant wait for my next trip to Belgrade.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guven C., Thank you so much for the wonderful review. I am more than glad that you enjoyed your stay with us and that our team made you feel privileged. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Virginie S. Business - 18/03/2019 AccorHotels certified review
« Old hotel, poor finishes, not very pleasant »

Was a disappointing stay. Old facilities and not in good condition. Poor lighting in room. Bad sewage smell in bathroom. Service was inconsistent and sometimes poor too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Virginie S., Thank you for sharing your feedback. The information we receive from our guests is very valuable to us as it helps us improve our services. We would have loved to hear your concerns while you were in the hotel still, so we could have acted upon your feedback, assigned you another room or contributed to the positive experience of your stay otherwise. Rest assured that we will nevertheless translate your feedback into actions, as we aim to improve our services in order to make all our guests happy. We are sure that your next stay will be enjoyable. Best Regards, Zafiris Lampadaridis General Manager

Yan Families - 12/03/2019 AccorHotels certified review
« Excellent »

Very good location, easy to get anywhere by public transport. Very kind reception. Bigger room and bathroom. No shower gel provided, the shampoo would make hair a bit dry after shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yan, Thank you for your review. I am glad you enjoyed our central location and the kindness of our team. Thank you for focusing our attention on the bathroom experience. We are looking forward to exceed your expectations on your next visit. Sincerely, Zafiris Lampadaridis General Manager

H. Business - 22/02/2019 AccorHotels certified review
« Great! »

Great location. Great service and good value

Our hotel has responded to the review
Our hotel has responded to the review

Dear H., Thank you so much for your wonderful feedback. I am very happy to read you enjoyed your stay with us and we are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Herman Business - 21/02/2019 AccorHotels certified review
« very satisfying stay in your hotel »

I was there for business and felt very welcome and well attended to at all levels

Our hotel has responded to the review
Our hotel has responded to the review

Dear herman, Thank you so much for your positive review. I am glad you enjoyed your stay with us and would recommend our hotel. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

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