Hotel - Mercure Belgrade Excelsior
Mercure Hotel Mercure Hotel

Mercure Belgrade Excelsior

4.5/5 808 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Public indoor parking
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • NIKOLA TESLA
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ALCATEL LUCENT6 km / 4 mi BELGARDE WATERFRONT1 km / 0 mi ERNST AND YOUNG3 km / 2 mi SITEL3 km / 2 mi
AXA INSURANCE2 km / 1 mi CREDIT AGRICOLE0 km / 0 mi MICROSOFT3 km / 2 mi SOCIETE GENERALE3 km / 2 mi

Congress centre

SAVA CENTER2 km / 1 mi

Exhibition and convention centre

BELEXPO CENTER5 km / 3 mi

Your meetings and events

Meetings are at their best in Mercure Belgrade Excelsior. Our meeting room provides the perfect setting for your event, press conference, seminar or business meeting. Located on the first floor, it is accessible by stairs or elevator.Providing you with the latest audio-visual equipment, internet BDSL+WIFI, projector, built in loudspeakers and screen, LCD TV, HIFI, video, micro, etc., the meeting room is sound proof, air-conditioned and immersed in natural light.Our catering services can be tailored to your needs (e.g. coffee breaks, lunches, dinners), giving you complete freedom of choice. We care about your success and are driven by your needs and desires. We can advise, organize, and provide carefree meetings.

Mercure Belgrade Excelsior Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KNEZ MILOS HALL 80 m2 3 m 50 25 20 20 24
    • Screen
    • Flipchart
    • Videoconferencing
    • Day light
    • WIFI access
    • Slide projector
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Our smartly furbished and cozy rooms invite you to relax and enjoy after a long day in Belgrade. Choose between Standard or Deluxe rooms, spacious and comfortable, or the commodious Junior suite overlooking the park and Parliament.Several rooms offer an amazing view of Belgrade. All our rooms offer a flat-screen TV, free WIFI, tea and coffee making facilities, safe and mini bar.

  • 73 rooms
  • 100% non-smoking hotel
  • 6 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • RJ 11 outlet
    • Internet access via Fiber Optics
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 497 reviews

Our guest reviews for
Mercure Belgrade Excelsior

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 808 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Business - 16/09/2019 TripAdvisor review
« Extremely helpful staff »

The staff could not have been more helpful or friendly, despite my asking numerous questions and for support with local travel. The breakfast and dinner was of a high quality, and again served by friendly staff. I also received a hand-written welcome as a member of the Accor loyalty programme.

Marc Business - 02/09/2019 AccorHotels review
« nice hotel »

nice hotel, friendly staff, big and clean rooms, bathroom also clean no problem at all !! breakfast is ok, for check in and out very fast, correct and when you need information to visit you ask here and they will give you all you need .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marc, Thank you so much for your positive review. I am happy you enjoyed our hotel and glad that my team made your stay great. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Virginia F. Solo - 29/08/2019 AccorHotels review
« Awesome »

Staff excellent. Comfortable rooms. Prime location for exploration. Breakfast was plenty. Highly recommended!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Virginia f, Thank you so much for your kind words. I am happy you enjoyed your stay with us. We are looking forward to your next stay. Sincerely, Zafiris Lampadaridis General Manager

Evgeniya Families - 28/08/2019 AccorHotels review
« Mrs Evgeniya G. »

This is a lovely modern hotel in the historic building just in the heart of Belgrade. We liked absolutely everything and this is the best hotel among several Mercure hotels we stayed this year. Very welcoming personnel, very comfortable and convenient rooms, delicious food on a budget- we highly recommend this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Evgeniya, Thank you so much for your wonderful review. I am happy you enjoyed every aspect of your stay with us and we are already looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Eldar Friends - 28/08/2019 AccorHotels review
« Amazing city hotel in the heart of Belgrade »

We were delighted with our recent stay at Mercure Excelsior Belgrade. Helpful staff, clean rooms, comfortable beds, nice breakfast and very central location. Will definitely stay here again if in Belgrade.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eldar, Than you so much for your positive feedback. I am glad you enjoyed your stay with us and plan to return. We are looking forward to it. Sincerely, Zafiris Lampadaridis General Manager

Peter Families - 26/08/2019 AccorHotels review
« Short stay in Belgrade Mercure Excelsior Hotel. »

Pleasant short stay in Belgrade Mercure Excelsior Hotel. Hotel is situated right in the city centre and is in a walking distance to basically most of the city attractions ,restauarants and shops.All forms of transport are also easily accessed. Staff are polite and helpful.Breakfast is good but could offer few more of local cusine specialities ( for instance Serbian yoghurt not just standard yoghurt ) to those already available. Hotel TV offers really good variety of programs in English and other languages. But overall hotel does not truly appear as 4 star hotel ( lots of features are old ,etc)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you so much for your feedback. I am glad you enjoyed your stay with us and liked our central location. Thank you for your insight on our breakfast offer. It will help us improve it in future. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Ernie H. Solo - 25/08/2019 AccorHotels review
« Great location, wonderful staff »

One of the best locations in the city, with an attentive and friendly staff. The entire experience, from being welcomed at the front desk to chatting with the servers in the restaurant/bar was wonderful. Rooms are comfortable and spacious and everything you could possibly need is within a few blocks of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ernie H, Thank you so much for your kind review. I am glad you enjoyed your stay with us and my team made you feel welcome. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Costas Y. Couples - 23/08/2019 AccorHotels review
« Excellent stay in Mercure Belgrade Excelsior »

We stayed at Mercure Belgrade Excelsior from 13 August till 20 August with my wife and another couple and had a fantastic time. I can say without any reservation that it was the best vacation ever! Perfect hotel, excellent room service, very friendly and helpful reception staff, comfortable rooms, rich breakfast. A big thank you to Mr. Alexander and Mr. Nemonia for their willingness and valuable assistance in every way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear COSTAS Y., Thank you so much for this wonderful review. I am happy that my team helped to make your stay with us and your vacation fantastic. I will make sure they and especially Nemanja and Aleksandar know how much you appreciated their efforts. It is always a huge pleasure to know our guests leave happy. And we are looking forward to your next fantastic visit. Sincerely, Zafiris Lampadaridis General Manager

Adamos P. Friends - 23/08/2019 AccorHotels review
« EVERYTHING WAS PERFECT »

We stayed for a week and all was perfect. People are very friendly and helpful, breakfast very good, room comfortable and service very good. Especially Alexander in reception and Nemanian in breakfast and bar was more than helpful. Try to keep these two guys. Is asset for hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adamos P., Thank you so much for your wonderful review. I am happy to read you had a great stay with us and proud to know that my team has done everything to make you feel excellent while staying with us. Be sure I will let them know how much their effort is appreciated. We are already looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Eugen D. Couples - 21/08/2019 AccorHotels review
« Friendly stuf, very clean, very good breakfast, very good located. »

The first room were we've been accommodated was very noisy because of poor quality of windows. I changed the room after the first night and it was good for the rest of our staying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eugen D., Thank you so much for your feedback. I am glad you enjoyed your stay with us and happy that we were able to offer you a solution to the issue you encountered. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Pietro Families - 19/08/2019 AccorHotels review
« A short vacation »

The hotel is very good. Located just in the heart of the old town. My staying there was very satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pietro, Thank you so much for your positive feedback. I am glad you enjoyed your stay with us and liked the central location of our hotel. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Christian C. Couples - 10/08/2019 AccorHotels review
« Great location. Excellent staff. Very comfortable. »

Charming and helpful front desk staff. Breakfast room staff very hard-working. Great location. Good value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian C., Thank you for your positive feedback and your kind words. I am glad you enjoyed your stay with us and recognize the hard work that goes into creating a great experience for our guests. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Sofija Families - 04/08/2019 AccorHotels review
« Amazing customer service team »

The team at this mercure hotel are really amazing having stayed in many different hotels in this group across several different continents I can honestly say these guys are amongst the best ! The whole team were great but Miona was especially helpful. This team makes the difference & many many other hotels could learn a lot from this fantastic example.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sofija, Thank you so much for your wonderful review. I am glad you had such a positive experience in our hotel. Our team is very dedicated to the well being of our guests and I will make sure they and especially Miona knows how much you appreciate their efforts. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Mati L. Couples - 29/07/2019 AccorHotels review
« long weekend »

great

Our hotel has responded to the review
Our hotel has responded to the review

Dear mati l., Thank you for your feedback. I am glad your stay with us was great. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

M. J. Solo - 28/07/2019 AccorHotels review
« Wonderful moment »

What a fabulous hotel with great people working there , thank you so much Alexander ! The hotel is very well located , near everything to explore beautiful Belgrade , easy access to every spots . The room was fantastic with a fabulous view over the parliament buildings .

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. J., Thank you so much for your positive feedback and kind words. We are thrilled you loved your stay with us and are already looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Robert P. Couples - 25/07/2019 AccorHotels review
« Perfect location in the city »

The Hotel is located in the city of Belgrade. Most points of interest are in walking distance reachable. The rooms are clean. However, we twice had an issue with the air condition (during the night) and it was always a pain to contact the reception to solve the problem. Otherwise, highly recommendable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert P., Thank you for your feedback. I am glad you enjoyed your stay with us. Thank you also fro bringing the air con to my attention. We value such input highly, as it helps us improve our service. We are looking forward to your next stay. Sincerely, Zafiris Lampadaridis General Manager

Vince Friends - 23/07/2019 AccorHotels review
« Good value for money »

Upgraded to double room. Breakfast ok with excellent service. Room with all required amenities. Very cheap for 3 weeks. I’ll be back :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vince, Thank you so much for your review. I am glad you liked your room and appreciated our service. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Mjm Solo - 22/07/2019 AccorHotels review
« Nice stay in Belgrade »

Another nice stay at Mercure Belgrade Excelsior. Excellent location that works well for me. Hotel staff was great again and charming top floor suite made the stay even more enjoyable. Looking forward to the next visit...

Our hotel has responded to the review
Our hotel has responded to the review

Dear MJM, Thank you so much for your kind words. I am glad you enjoyed this stay with us and we are also looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Stephen Friends - 16/07/2019 AccorHotels review
« Very nice, totally value for money! »

Nice room, nice view and nice service from the hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen, Thank you for your feedback. I am glad you enjoyed your stay with us and felt unique. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Grzegorz Families - 15/07/2019 AccorHotels review
« Perfect stay »

It was our second stay at this hotel. Everything was excellent. The room we received due to Patinum card was ideal - thank you very much Miss Miona Milošević. Very elegant interior, pretty practical bathroom, it was especially emphasized by my wife and comfortable beds. Very responsive bartender in the bar, breakfast with local Balcan touch was so tasty. Hotel offers also own parking which is convenient for car travelers. Thank you once again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grzegorz, Thank you for your loyalty and your wonderful feedback. I am glad you enjoyed your stay with us, the comfortable room and the tasty breakfast. We are already looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates