Hotel - Novotel Sarajevo Bristol
Novotel Hotel Novotel Hotel

Novotel Sarajevo Bristol Hotel

4.5/5 488 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SARAJEVO AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ABB1 km / 0 mi BERLIN CHEMIE1 km / 0 mi INDITEX BH2 km / 1 mi MYLAN1 km / 0 mi RAIFFEISEN BANK1 km / 0 mi SPARKASSE BANK2 km / 1 mi WOLF THIESS2 km / 1 mi ZIRAAT BANK1 km / 0 mi
ADDIKO BANK5 km / 3 mi IFC2 km / 1 mi KPMG2 km / 1 mi NOVARTIS2 km / 1 mi SANOFI AVENTIS2 km / 1 mi STRABAG2 km / 1 mi WORLD BANK2 km / 1 mi

Your meetings and events

Ballroom Sarajevo is comprised of three adjoining rooms with a fully partitioning system. When combined, it serves as the ideal space for extra large functions.Tuzla executive boardroom is an intimate function room, ideal for private board meetings for up to 14 persons. This room offers the perfect setting for meetings or smaller functions.Banja Luka conference room is an expansively sized room with natural daylight and easy access to our mezzanine pre function area. Integrated simultaneous translation booths provide the possibility of simultaneous translation to up to 3 languages.

Novotel Sarajevo Bristol Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MOSTAR 42 m2 3 m 0 0 14 0 0
TUZLA 46 m2 3 m 0 0 14 0 0
BANJA LUKA 280 m2 3 m 200 45 46 90 110
SARAJEVO 485 m2 3 m 400 45 40 120 22
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 241 reviews

Our guest reviews for
Novotel Sarajevo Bristol

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 488 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Rachid Business - 28/09/2019 AccorHotels review
« Decent facility for either business or leisure stay. »

Clean room but a bit small without working desk unfortunately. Friendly staff, good breakfast and perfect location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachid H., We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emina Sehalic Fazlagic Cluster General Manager

Pedja Friends - 03/09/2019 AccorHotels review
« Cozy and relaxing stay! »

Extremely easy check-in process. It was a pleasant and relaxing stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pedja K., We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 18/08/2019 AccorHotels review
« Satisfactory and home-feeling but there are issues »

The room was way too small for two people. The carpet had stains and the vanity kits were for one guest only. Sometimes room wouldn’t get cleaned, and I had to solicit. The breakfast was excellent and the staff is very kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra G., We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

N. J. Business - 15/07/2019 AccorHotels review
« Very helpful staff and great location! Highly recommended!!! Well done »

It’s great location, professional and very helpful staff, cleanliness!!! Highly recommended!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nina J., We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Couples - 07/07/2019 TripAdvisor review
« Excellent staff, very good instalations »

The hotel is very fine, very good high level braekfeast, the staff was outstanding before (we need some help on getting there from bus station) and during our stay, when all our doubts/requests were completely solved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cristiano R thank you for the kind words, I am very happy to see that we have meet your needs and expectations. We are looking forward to welcome you back i nthe near future. Best regards from Novotel Team Emina Sehalic Fazlagic Cluster General Manager

Stephen Couples - 26/06/2019 AccorHotels review

Disappointed to discover after check in that the Bristol was a dry establishment. This shows no empathy for the citizens of Sarajevo who suffered over three years siege and bombardment by the Serb aggressors. The citizens of Sarajevo survived due to the water source of the local brewery. I can understand a dry hotel in Saudia Arabia or Sudan but fail to understand why Accorhotels feel it necessary in Sarajevo.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen W., We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. The policy of being a dry hotel is our owners and boards decision, certainly we have mentioned that at all of our selling portals for the guests to be aware of the same. In the near surrounding there are mutlple restaurants which serve alcohol and our guests service department can always provide the neccessary information. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jelena Business - 17/06/2019 AccorHotels review
« very good hotel »

I was feeling very comfortable while staying in hotel. Room is very well equipped. Food is excellent. Cooling is a little bit too high in the room (while you are out) and in the conference rooms. I would appreciate coffee with no sugar added (2in1) in my room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jelena P., We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emina Sehalic Fazlagic

Josip Business - 17/06/2019 AccorHotels review
« Good »

Plasent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josip A., We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emina Sehalic Fazlagic

Esmir A. Friends - 10/06/2019 AccorHotels review
« A day in Sarajevo »

The room was good but b/fast could be better...it was a less choices and did not have so many varieties.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Esmir A., We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 05/06/2019 AccorHotels review
« okay I guess could be a lot worse »

Okay, staff didn't seem to accommodating. We booked a superior room which was advertised on the accor site as a queen bed but ended up being a double. False advertising so we raised it with the front desk and we travelling as part of our honeymoon but the front desk lady seemed adamant that queen in bosnia is double according to Bosnian standards. She then said we can pay extra for a larger bed. Gosh that made us feel really welcomed. Further cold comfort really as we went walking in the shopping malls and the place that sells beds told us that you can get queen beds in Bosnia which are equivalent to global standards. Also found a dirty plate among the clean breakfast plates at breakfast time. I think your staff need to take care particularly when it comes to hygiene and standards of hygiene. Not good for your corporate image. Overall the bed and breakfast place that we stayed at was much better than your hotel, particularly the staff interactions- a lot welcoming and warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your feedback to us. We are very sorry to hear that the breakfast did not meet your expectations. We try to serve huge variety of food so all guest can choose what they like the most. I am very sorry that there was a misscomunication in regards of the room type that you have booked. Please accept my appology, if you may need anything please contact me directly em… Best regards Emina Sehalic Fazlagic Cluster General Manager

Anonymous Business - 25/05/2019 AccorHotels review

Meliha is the world’s best physiotherapist :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miroslava G., We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

George Business - 13/05/2019 AccorHotels review
« Good service, clean hotel »

Very good location, clean hotel, welcoming staff, especially MInela Fajic at the check-in counter, was exceptionally helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George K., We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 18/04/2019 AccorHotels review
« The stay was adequate »

Given the lower tier of AccorHotels membership, I wasn’t expecting much complimentary but the room was fine and clean and modern, although small. Bathroom was nice and food selection for breakfast was adequate. Staff were friendly and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jay S., We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

. Business - 16/04/2019 AccorHotels review
« Cold water, cold breakfast this time »

Until now I was always satisfied with all provided services, but last time not really. During morning there was no warm water in the room and when I informed the front office they just said, "yes, we are aware of the issue, it will be solved within an hour". It was already at 7 in the morning, the guest with business reason were leaving the hotel that time already, there was no time to wait for the warm water. No further regret from people at the reception. During the breakfast the warm dishes were also cold. So this time I did not enjoy my staying there.

Sebastian Business - 12/04/2019 AccorHotels review
« great hotel »

very nice modern hotel. Very professional and friendly staff. Good breakfast nice bar. Very good SPA. Small swimming pool and sauna. Big comfortable rooms especially the junior suites. I stay always in this hotel when I am coming to Sarajevo

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sebastian G., We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

sebastiangG2786ED Business - 08/04/2019 TripAdvisor review
« great hotel »

really very good hotel modern, very tasty breakfast nice big and comfortable rooms, friendly and professional staff nice SPA with swimming pool and sauna. The food in restaurant as also very good. I can really recommend this hotel. My favourite hotel in Sarajevo.

Our hotel has responded to the review
Our hotel has responded to the review

Daer sebastiangG2786ED, thank you for a great comment that you have left for us and for our future guests. I am very happy to see that we have meet your needs and expectations. The entire team is looking forward to welcome you back in the near future. Best regards Emina Sehalic Fazlagic Cluster Director of Operations

Jose G. P. N. Business - 27/03/2019 AccorHotels review
« Mr. »

I asked in the front to place my le club number on my staying but seams to that they don’t makde it because it is not listed in my activity.

Wolfgang D. Business - 23/02/2019 AccorHotels review
« Convenient, friendly, nice & adäqut rooms »

Convenient, friendly, nice & adäqut rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wolfgang D., We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Adam Z. Couples - 14/02/2019 AccorHotels review
« High standard with great value for money. »

I visit Sarajevo frequently. My experience at the hotel was excellent and appreciated that I was able to park my rented car at the hotel free of charge for my stay. As Accor Club member I Will definitely choose this property to stay again if parking is offered for free again. Staff is super and customer friendly. Just one item could be improved and that is having firmer and larger pillows. Overall a very satisfied customer experience and would recommend Bristol Novotel to all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam Z., We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

D Business - 21/01/2019 AccorHotels review
« Raised prices, dropped quality »

This time I was very disappointed with staying ion your hotel. Price was higher than usually, rooms are extremely small. Table in room is so small that can not put a laptop into it.

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