Hotel - Mercure Carlton Rioja
Mercure Hotel Mercure Hotel

Mercure Carlton Rioja

3.5/5 651 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

Mercure Carlton Rioja Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALA SAN MILLAN 18 m2 3 m 0 0 1 0 1
PRINCIPE DE VERGARA 180 m2 3 m 150 36 40 105 80
    • WIFI access
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 117 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Free in-room mineral water
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our guest reviews for
Mercure Carlton Rioja

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 651 reviews
Family - 06/10/2019 TripAdvisor review
« Recommended »

Excellent property within 5 minutes walking distance of all the action in town, yet secluded enough to not be woken up by the crowds in Calle Laurel in case you decide to sleep early. Slight hiccup during check in when they gave us the wrong kind of room vs what was booked, but that was remedied shortly. Didn't get a chance to sample the breakfast even though it looked nice.

Couples - 23/09/2019 TripAdvisor review
« long weekend »

Hotel was nice, in a good position for the old town, bedrooms were a good size, no safe in room but reception have safe storage. Big dissapointment is no complimentary drink although accor silver member was told only gold and platinum members !!! Not what it says on accor websites !!! Lady on reception very nice and would possibly stay again if they sort the drinks issue

Friends getaway - 17/04/2019 TripAdvisor review
« So hard to find! »

Even with a GPS and asking several people, the hotel is so well hidden and no Mercure sign visible that it proved very difficult to find. Then, having asked for a parking space weeks in advance, we were told there were none available and we would have to go to an underground public car park. No trollies available to transport luggage and nowhere to park outside the entrance. Poor reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer, we regret that your experience to find our hotel, but our city ​​council laws are very strict about that, and it's impossible to change this extreme. Thank you for taking the time to write your review.

Couples - 01/10/2018 TripAdvisor review
« Tour de Michelin 2 »

Place is very nice location just perfect only minus point would be for information on parking regarding vehicle size.Room and bed are great.As a gold member welcoming package was very nice.Didn't have breakfast at hotel but next door have a great coffee.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you. Your opinion is very important for us. We hope see you soon.

Family - 27/09/2018 TripAdvisor review
« Good location »

Nice hotel. Clean rooms and quiet. A pleasant stay during a busy period. A safe in the room would have nice. Location close to the old town and plenty of eating options close by. Also nice part of the city.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your opinion. It´s very important for us. We hope see you soon. Greetings.

Couples - 26/07/2018 TripAdvisor review
« Classic hotel in good location »

We received a spacious room which was well furbished. Due to my loyalty with Accor we also were pleasantly surprised by a beautiful range of fruit which appeared on our first evening! The hotel is very much classic in style (and music!) and there was a feel if calm and peace. It was well located only 10 minutes walk from the centre. There was a wide range of delicious food for breakfast. Parking was available beneath the hotel. Space was tight but fine.

Couples - 15/06/2018 TripAdvisor review
« Good hotel »

Hotel room was of a good size and spotless. The only thing letting the stay down was at checkout since the receptionist person could not seem to operate the card payment system, saying my cards were invalid - which was total nonsense since I used my credit card just before booking out and at a petrol station immediately afterwards. I ended up paying cash since the receptionist person seemed indifferent to his inability to take card payments!!

Couples - 12/06/2018 TripAdvisor review

Enjoyed our stay, Helpful staff, nice room with comfortable bed. Car park is small so if you have a large car, book space 23 which was great for our estate. The lady receptionist who checked us in was very helpful with information about the town. Would definitely stay again.

michaelpK8744HO Family - 20/05/2018 TripAdvisor review
« Personnal stayin Logrono »

Very good quality of the bed and the room. A the right position downtown the city. Excellent wifi connection for computer or Ipad. The reception seems to little and not in accordance with the standing

Business - 15/05/2018 TripAdvisor review
« Excellent »

Very clean rooms. Well decorated and maintained. Staff is very polite and helpful. My only concern was that breakfast started as of 7:30h, which was too late for my timings. Would be useful, if there were slippers and shampoo .

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