Hotel - Rixos Krasnaya Polyana Sochi
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Rixos Krasnaya Polyana Sochi Hotel

4.6/5 924 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ROYAL VIP LOUNGE 47 m2 4 m 0 0 12 0 0
ELBRUS 100 m2 4 m 60 30 30 45 40
KAZBEK 100 m2 4 m 60 30 30 45 40
BALLROOM 175 m2 4 m 200 35 35 80 100
    • Videoconferencing
    • Podium
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 114 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Fax machine
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 924 reviews

Our guest reviews for
Rixos Krasnaya Polyana Sochi

100% genuine reviews from our guests

Find out more
Leonid Families - 07/11/2019 Confirmed reviews AccorHotels
« Service is unreal!!! »

Rixos is on top again! The most impressive is that the guests are truly Lord! Thanks to the receptionist Natalia and the manager of the reservation department (ashamed, but I don’t know the name) - for an extra discount when checking in. ... amazing breakfasts, spa, air and mountain views. without any doubts, we will be back here again

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемый Леонид Анатольевич, добрый день! Мы Вас искренне благодарим за выбор Rixos Krasnaya Polyana Sochi на период Вашего отдыха. Спасибо Вам за отзыв и теплые слова а адрес наших сотрудников. Ваши слова благодарности были переданы нашим коллегам. Для нас нет ничего приятнее, чем знать, что нам удалось сделать Ваш отдых идеальным и наполнить его только наилучшими впечатлениями. С нетерпением ждем Вас снова в гости! С уважением, администрация отеля

Ariel K. Couples - 27/10/2019 Confirmed reviews AccorHotels
« We had great time »

Clean and beautiful hotel, location is a bit problem but the cable car is a good solution.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.K., Thank you for staying in Rixos Krasnaya Polyana Sochi during your vacation. We are glad to hear that you had enjoyable stay. Sincerly hope to see you again with us. Best regards, hotel management

Ksenia Couples - 21/10/2019 Confirmed reviews AccorHotels

I was expecting better service since all the other guests were satisfied. The food in the restaurant is not value for money. I asked for a wake up call for 6 am, the reception called at 6:30 and didn’t even apologize for the mistake. One of the sinks in the bathroom was jammed. The hotel is quite pretentious and ambitious, but does not deliver in accordance with description. Probably will not choose it again.

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемая Ксения Никитовна, добрый день! Мы Вас искренне благодарим за выбор Rixos Krasnaya Polyana Sochi на период Вашего отдыха. Примите пожалуйста извинения за причиненные неудобства, связанные с сервисом. Ваши замечания были переданы руководителям указанных департаментов для того, чтобы избежать подобных ситуаций в дальнейшем. Мы надеемся снова видеть Вас в числе наших гостей и Вы дадите нам шанс превысить Ваши ожидания в следующий Ваш визит. С уважением, администрация отеля

Ramila Friends - 16/10/2019 Confirmed reviews AccorHotels

Excellent breakfast , fabulous staff in the breakfast. Food quality is good , wonderful chef made amazing Russian style thin pancakes , very honest and sincere. Hotel decor is a bit under expectations.. very basic ..expected more of a luxury touch from Rixos.. Hotel rooms are fabulous, beds are amazing , extra honest staff, cleanliness is superb . Over all we had great time in the hotel ! Strongly recommend to anyone .. fabulous accommodation in the mountains .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ramilya F., We very much appreciate your comments regarding your stay at the Rixos Krasnaya Polyana Sochi. It is always a pleasure to receive positive feedback Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Meera.h Families - 28/08/2019 Confirmed reviews AccorHotels
« Excellent »

Everything was beautiful and the staff were very helpful and the rooms are great and clean and the restaurant offers delicious meals and the view and the services are all available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.A., Thank you for staying in Rixos Krasnaya Polyana Sochi during your vacation. It's a great pleasure to receive such comments from our guests. We sincerely hope to see you again with us. Best regards, Hotel Management

Martin Couples - 24/08/2019 Confirmed reviews AccorHotels
« Really great place »

Superb view and breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.W., thank you for staying in Rixos Krasnaya Polyana Sochi during your vacation. We are glad to here that you had a nice stay with us. Sincerly hope to see you again in our hotel. Best regrads, hotel magement

Ibrahim A. Families - 19/08/2019 Confirmed reviews AccorHotels
« great experience »

it was nice experience and the service was very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.A., Thank you for staying in Rixos Krasnaya Polyana Sochi during your vacation. It's a great pleasure to receive such comments from our guests. We sincerely hope to see you again with us. Best regards, hotel management

Dan T. Couples - 20/07/2019 Confirmed reviews AccorHotels
« Beautiful Comfortable and Great service »

It's a very nice hotel with an excellent breakfast. The location in very good. The room is magnificent with an amazing view. The staff of the hotel is kind and happy to help. Hope to come back soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.T., Thank you for staying in Rixos Krasnaya Polyana Sochi during your vacation. We are happy to know that you had a good time in our hotel and were satisfied with the service. We will be sincerly glad to see you again with us. Best regards. Hotel Management

Natalia Z. Families - 17/05/2019 Confirmed reviews AccorHotels
« Excellent »

We had such a great experience while staying in Rixos Krasnaya Polyana. The room was spacious, the SPA was a high quality and the breakfast was absolutely one of the best we have experienced. The Mountain View was breathtaking and we highly recommend this place.

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемая Наталья Александровна, добрый день! Мы Вас искренне благодарим за выбор Rixos Krasnaya Polyana Sochi на период Вашего отдыха. Спасибо за прекрасный отзыв. Для нас нет ничего приятнее, чем знать, что нам удалось наполнить Ваш отдых только наилучшими впечатлениями. Надеемся снова видеть Вас в нашем отеле. С уважением, администрация отеля

Ivan Couples - 25/03/2019 Confirmed reviews AccorHotels
« Another enjoyable stay at Rixos Krasnaya Polyana »

This is a very nice hotel with elements of luxury, the staff is very friendly and caring. There still some room for improvement: some furniture in our room has been scratched and clearly overused; lamp bulb colours didn't match; walls are not sound proof enough. Some facilities were not working at the spa (a fountain in the corridor).

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемый Иван Сергеевич, добрый день! Мы Вас искренне благодарим за выбор Rixos Krasnaya Polyana Sochi на период Вашего отдыха. Мы рады слышать, что у Вас остались приятные впечатления от Вашего отдыха в целом. Ваши комментарии относительно технического состояния номера и фонтана в СПА центре были переданы в технический отдел для устранения данных недостатков. Надеемся снова видеть Вас в числе наших гостей и мы сможем сделать Ваш отдых более комфортным. С уважением, администрация отеля

Uliana Couples - 31/01/2019 Confirmed reviews AccorHotels
« Satisfied although... »

I was satisfied although there was one moment that made me feel really upset

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемая Ульяна Владимировна, добрый день! Мы Вас искренне благодарим за выбор Rixos Krasnaya Polyana Sochi на период Вашего отдыха. Гарантированные номера с видом на горы в отеле это номера"Премиум", остальные номера с видом по возможности. Мы всегда готовы пойти навстречу нашим гостям и максимально учитываем все пожелания. На момент Вашего пребывания в отеле была полная загрузка, приносим извинения за причиненные неудобства. Надеемся снова видеть Вас в в числе наших гостей и Вы дадите нам шанс превысить Ваши ожидания в будущем. С уважением, администрация отеля

Anonymous Couples - 26/12/2018 Confirmed reviews AccorHotels
« إطلالة رائعة »

I liked the bed it was so comfortable The view was very nice I expect something better from Rixos for the breakfast as the options was very limited and there was no fresh fruits and vegetables The staff need to be trained more on the hospitality and the language was their barrier

Fedor Couples - 27/11/2018 Confirmed reviews AccorHotels
« Best spa hotel esto-sadok »

Best spa & room size & location in gorky gorod

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемый Федор Игоревич, добрый день! Мы Вас искренне благодарим за выбор Rixos Krasnaya Polyana Sochi на период Вашего отдыха. Мы рады слышать, что у Вас остались приятные впечатления от Вашего отдыха. Надеемся снова видеть Вас в нашем отеле. С уважением, администрация отеля

Uriel B. Friends - 12/11/2018 Confirmed reviews AccorHotels
« Amazin hotel, view , and great restaurants »

We stay there during the month of October and it was amazing . Great environments great hospitality, amazing view around and great location,all the Room was super clean and the service was 100% amazing. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.B.,thank you for staying in Rixos Krasnaya Polyana Sochi during your vacation. It's a great pleasure to receive such comments from our guests. We sincerely hope to see you again with us. Best regards, hotel Management

Roy A. Couples - 30/09/2018 Confirmed reviews AccorHotels
« Best value for money »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.A., Thank you for staying in Rixos Krasnaya Polyana Sochi during your vacation. It's a great pleasure to receive such comments from our guests. We sincerely hope to see you again with us. Best regards, Hotel Management

Sasha K. Couples - 25/09/2018 Confirmed reviews AccorHotels
« Vacation at Rixos »

Thank you for everything. Almost everything was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемый Александр Александрович, добрый день! ! Мы Вас искренне благодарим за выбор Rixos Krasnaya Polyana Sochi на период Вашего отдыха. Мы рады слышать, что у Вас остались прекрасные впечатления об отдыхе. Будем рады видеть Вас снова в нашем отеле. С уважением, администрация отеля

P. Couples - 02/09/2018 Confirmed reviews AccorHotels
« magnificent »

Excellent service, large and spacious room, perfect experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for staying in Rixos Krasnaya Polyana Sochi during your vacation. It's a great pleasure to receive such comments from our guests. We sincerely hope to see you again with us. Best regards, hotel management

Е. Friends - 18/07/2018 Confirmed reviews AccorHotels
« Bad choice for such price »

The room is quite spacious, the beds are really comfortable. Very good breakfast. The view in "mountain view" rooms is just fabulous. SPA is As a hotel of an international chain of hotels, this Rixos has disappointed. The hotel is really dilapidated. There were some places in our room on the ceiling and walls with crumbled plaster. The carpet had dirt spots as well as the coffee table. And there was also a flood in the toilet after every shower as they are next to each other and the insulation is quite bad. And staff leaves much to be desired with so-called "Russian service" especially one guy in the bar of the hotel in the lobby (unfortunately I don't know his name).

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемая Е. Александровна, добрый день! Мы Вас искренне благодарим за выбор Rixos Krasnaya Polyana Sochi на период Вашего отдыха. Нам очень жаль, что предложенный сервис не соответствовал Вашим ожиданиям. Позвольте принести Вам свои искренние извинения. Ваши комментарии очень важны для нас, это дает нам возможность совершенствоваться. Надеемся, что Вы обратились к сотрудникам отеля во время проживания относительно Вашей комнаты. Искренне надеемся, что Вы дадите нам шанс превысит Ваши ожидания в будущем. С уважением, администрация отеля

Charlie E. Solo - 13/07/2018 Confirmed reviews AccorHotels
« Very satisfied experience »

High level hotel, great facilities and on top of that smiley and great staff. Special thanks for the SPA team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charlie, Thank you for staying in Rixos Krasnaya Polyana Sochi during your vacation. It's a great pleasure to receive such comments from our guests. We sincerely hope to see you again with us. Best regards, hotel Management

Alexander Z. Couples - 02/07/2018 Confirmed reviews AccorHotels

Perfect stay. Got complimentary cake for my wife birthday

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемый Александр, добрый день! Мы Вас искренне благодарим за выбор Rixos Krasnaya Polyana Sochi на период Вашего отдыха. Мы рады слышать, что у Вас остались прекрасные впечатления об отдыхе. С нетерпением ждем Вас снова в гости. С уважением, администрация отеля

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