Rixos Downtown Antalya - The Land Of Legends Access 5 stars

Customer review rating (ALL Rating) 4.5/5 3,617 reviews

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Description

Hotel extras

  • Central location

  • Meetings & Events

  • Free transfer & access to The Land of Legends

  • Sports Hotel

Our accommodation(s)

Hotel location

Rixos Downtown Antalya - The Land Of Legends Access

Sakip Sabancibulvari, Sakip Sabanci Bulvari Falez Mevk, Muratpasa Antalya
07050 ANTALYA
Turkey

GPS:36.88463, 30.66988

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 0 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,617 reviews

TripAdvisor Rating  4.5/5  3,441 reviews

Certificate of excellence 2023

Fabulous stay

Customer review rating 5.0/5

Angela W. Couples - Confirmed reviews ALL

Great week at Downtown. Hotel clean and staff so friendly and helpful. Couldn’t fault anything. Beach bar great with QR code ordering so no need to leave your sun lounger as food/ drinks brought to you and everything all inclusive, even Starbucks coffee by the pool area. Enjoyed the free bikes and included trip to the theme/ water park. Great week. Thank you!

Dear Angela Mary W., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya - The Land Of Legends Access. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards,

Fantastic

TripAdvisor rating 5.0/5

dean o TripAdvisor review

This was my best experience of hotels in antalyer its my ninety time here there is not one thing I could say was not good Service staff and location very good Only treatment in masage a little bit high

Dear Dean O, Thank you for taking the time to share an online review of our hotel following your recent stay at Rixos Downtown Antalya Hotel. It is always a pleasure to receive positive feedback and We will be delighted to share your kind comments and compliments with all our colleagues. We hope that we will have the opportunity to welcome you at Rixos Downtown Antalya and make you feel the best Rixos Moments again as soon as possible! Kind Regards,

Good location

Customer review rating 3.5/5

Jaz G. Families - Confirmed reviews ALL

The hotel was fairly well presented. However the rooms are rather dated and Rixos being a luxury brand, I was rather disappointed as I expected better. When we checked into our rooms, I found a used toothbrush had been left in the shower cubicle that made me rather sceptical of the standard of room cleaning. The following 2 nights, my husband and I were bitten by something in bed, I have many swollen marks on my arms. I complained to the reception desk and guest services. Initially they were going to deep clean the room but later decided to move us to a bigger room which was much cleaner. All inclusive food was good but somewhat repetitive. Drinks were also not too bad although some items from the Starbucks were not available throughout our stay. Pool area was nice, a bit of a trek to get to the beach, 3 days into our stay and the lift broke down therefore even more longer to get to the beach. Entertainment could be better especially in the evening. The bands were good but same sort of entertainment every night. Overall my expectations of Rixos was much higher than we got and the excuse that this is the older resort is just not good enough.

Dear Jasvinder Kaur G., Thank you for taking the time to tell us about your experience at the Rixos Downtown Antalya - The Land Of Legends Access.We are very upset that your experience in some cases did not meet your expectations; We would like to clarify that our hotel is of an urban type, so our feature is a light, non-intrusive animation program. We would be very grateful if you could share with us examples of the entertainment you would like to see in the evenings. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards ,

Great hospitality

Customer review rating 5.0/5

Jason Couples - Confirmed reviews ALL

Amazing experience, everyone at the hotel was friendly and accommodating. The best part was that food and drinks were always available whenever you felt peckish.

Dear Jason Kershley H., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya - The Land Of Legends Access. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would be very grateful if you could share your feedback on the TripAdvisor website. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards ,

Customer review rating 0.5/5

Anonymous Solo - Confirmed reviews ALL

The gays who work on the reservation on Reception say to me he is Arab and Laughing

Dear Majed Masad A., Thank you for taking the time to tell us about your experience at Rixos Downtown Antalya. We are very upset that your experience did not meet your expectations. Whether positive or negative, we welcome any feedback from our guests as it allows us to better tailor our services to their needs. We would like to remind you that our hotel is international and we care about all our guests equally. As we told you earlier in our telephone conversation, we have always tried to treat all our guests equally and sensitively. We welcome guests from 145 different countries, with Arab guests being in the majority last summer and we have never had any problems with this. We dare to assume that this was some kind of misunderstanding due to the language barrier. But in any case, we apologize for any unpleasant feelings you may have experienced at our hotel. We will be happy to welcome you to our hotel again and be able to organize your holiday in accordance with your expectations. Have a nice day. We would be grateful if you would share your complaints and concerns during your stay with our guest relations team so that we can work together to resolve the issues and make your stay more enjoyable. In the near future, we hope that you will give us the opportunity to provide you with better service. Kind regards ,

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Other web-users rate our hotel

  • 1,471 reviews 9.1/10 Location
  • 1,885 reviews 7.8/10 Room
  • 3,895 reviews 9.1/10 Service
  • 82 reviews 4.7/10 WiFi
  • 2,462 reviews 8.2/10 Food
  • 1,117 reviews 8.4/10 Cleanliness
  • 1,070 reviews 8.6/10 Amenities
  • 590 reviews 7.5/10 Comfort

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