Hotel - Mercure Birmingham North Barons Court Hotel
Mercure Hotel Mercure Hotel

Mercure Birmingham North Barons Court Hotel

3.5/5 717 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • BIRMINGHAM INTNL
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-12:00
    • Opening hours : Week-end 12:00-12:00

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

CLAYTON LEATHER6 km / 3 mi IND COATING SVS1 km / 0 mi WHG6 km / 3 mi
CORY ENVIRONMENTAL1 km / 0 mi MULLER1 km / 0 mi

Your meetings and events

Mercure Birmingham North Barons Court Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
COPPICE SUITE 53 m2 2 m 50 16 16 24 0
SADLER SUITE 93 m2 2 m 70 35 40 42 80
LOCKWOOD SUITE 96 m2 2 m 70 35 40 42 80
JEROME 170 m2 2 m 110 20 45 64 140
JEROME SUITE 170 m2 2 m 140 20 100 70 130
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 97 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.7/5 AccorHotels Rating 225 reviews

Our guest reviews for
Mercure Birmingham North Barons Court Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 717 reviews
Anonymous Families - 08/09/2019 AccorHotels review
« Good »

We enjoyed our stay for two nights. Breakfast on first day excellent and fantastic. A little disappointed second morning as not a lot left when we went down at nine. Overall good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TRACEY B., We very much appreciate your comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Payton General Manager

Brian C. Families - 08/09/2019 AccorHotels review
« eItnjoyed »

been a few times no problems and found It very good .

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN C., We very much appreciate your comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Payton General Manager

No N. Couples - 05/09/2019 AccorHotels review
« Just ok »

Room was clean. It was quiet. Nice ambience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAK A., We very much appreciate your comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Payton General Manager

Mr G. Business - 02/09/2019 AccorHotels review
« Great Improvement »

I have stay at other Mercure Hotels and was not a nice experience. However, Birmingham/Walsall hotel was excellent. Such friendly staff clean and a basic pool table by the bar makes such a difference with a few drinks. Breakfast was also great and they even let us in 10 minutes before it open time. I will definitely use this hotel again for my Walsall visits. Only issue was the noise from the traffic, not the best sound protection, nevertheless one issue is acceptable due tot he overall hotel service and set up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAMBOS G., We very much appreciate your comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Payton General Manager

Gemma S. Friends - 02/09/2019 AccorHotels review
« Very rude staff »

Very rude staff!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEMMA s., Thank you for taking the time to tell us about your experience at the Mercure Birmingham North Barons Court Hotel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Richard Payton General Manager

Kevin C. Couples - 02/09/2019 AccorHotels review
« Mr k m C. »

Kept awake until 1130 with loud thumping musis from wedding venue. Asked for extra pillows milk and tea on booking this was not provided. Mold in bathroom. Splashes of coffee up walls. Given 1 toilet roll half empty. Room advertised as a double executive which I don't think should have had this rating. Moldy milk left in room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEVIN C., Thank you for taking the time to tell us about your experience at the Mercure Birmingham North Barons Court Hotel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Richard Payton General Manager

Michael D. Solo - 01/09/2019 AccorHotels review
« nice staff and very clean rooms »

peacfull and fresh

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL A d., We very much appreciate your comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Payton General Manager

Solo travel - 01/09/2019 TripAdvisor review
« Key problem »

Overall a tidy hotel clean rooms snd compfy bed. Only problem i did have was room key that wouldnt unlock the door.so everytime i wanted to get in i had to chase up a member of the staff which became a nuisance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear gaziofdelfrn, Thank you for you honest review of our hotel here at the Mercure Barons court, I will pass your comments onto the team for review. Thank you once again. Kind Regards Richard Payton General Manager

J B. Couples - 28/08/2019 AccorHotels review

The room was comfortable and beds very good, however one of the wall lights had a broken bulb in it and one of the ceiling lights did not work either. Some of the decoration was looking tired, as were some of the carpets in the hallways and stairs. The food in the restaurant was plentiful but ordinary, there was only one copy of the menu that was on a side table near the entrance and no wine menu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN B., We very much appreciate your comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Payton General Manager

Viacheslav Business - 28/08/2019 AccorHotels review
« poor »

When I was checking in, I have paid 69 quid for the night by cash. I showed BRP as per request, I was ok if it would be required to scan. I was then told to give 50 quid deposit just in case if I brake something... This is something I have never ever been requested to do earlier at any other hotels. Probably this is because I am Russian? I don't know. Next day, I was checking out. Asked to return my deposit. The guy from the reception told me to wait and went upstairs to check personally my room number. I was waiting 5 minutes. I was given my deposit then. If you think I fill myself comfortable to give you 50 pounds deposit - no. Worst experience. You have got my bank account details when I was booking online. Isn't it enough?

Our hotel has responded to the review
Our hotel has responded to the review

Dear VIACHESLAV O., Thank you for taking the time to tell us about your experience at the Mercure Birmingham North Barons Court Hotel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Richard Payton General Manager

James Families - 26/08/2019 AccorHotels review
« Fine, but could do with a bit of TLC »

All staff very friendly and attentive, good check in experience, and room was reasonably priced. Room was fine, but there were a couple of issues. The carpets throughout the whole hotel that I had seen when walking to the room, and in our room too, are disgusting. There a multiple patches on the carpet, and some that looked remarkably fresh, but not cleaned. Weirdly, there was nothing at all else wrong with cleanliness, but it looks like the carpets are past saving and need replacing throughout. We stayed in room 233, and just outside the room, underneath the window in the corridor, there was a wall panel missing, with electrics clearly visible behind. Directly opposite our room door on a shelf, someone had left three glasses which were obviously from the bar, but these didn't get moved at all during our stay, indicating a lack of presence from housekeeping staff. Our room, as mentioned before, was fine, beds comfy, bathroom clean. However, the extractor fan in the bathroom did struggle a little, and made an awful noise starting up as it clearly couldn't start properly. The kettle in the room really does need a clean around the lid too. Would happily stay again, as staff were lovely, and the room overall is okay, but I do think a little bit of attention to detail is needed in certain areas, and, while i understand it is very costly, the whole place is definitely in need of new carpets!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES L., We very much appreciate your comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Payton General Manager

Anonymous Couples - 25/08/2019 AccorHotels review

Good night sleep. It be nice for your company to think about walk in shower for big rooms you can get wheelchair in with no problems. Because my husband had a stroke last year and he cannot get in to bath for a showed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SYLVIA D., We very much appreciate your comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Payton General Manager

Andrew H. Families - 24/08/2019 AccorHotels review
« Ok »

The hotel was ok. Asked to move rooms due to black mould on bathroom ceiling. 2nd room was much better. Asked if they had an accessible room as my elderly mother couldn’t get in the shower but the hotel didn’t have any. Food was limited for vegetarians in the restaurant with s very strange pricing structure. Access into the hotel vey limited for those with a disability. Staff were friendly and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW H., Thank you for taking the time to tell us about your experience at the Mercure Birmingham North Barons Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard Payton General Manager

John -. N. Business - 23/08/2019 AccorHotels review
« Not the normal Mercure standard..... »

The reception, bar and restaurant areas were typical Mercure (clean and modern) however, I could not believe the number of stains on the carpets in the corridors, in the room and even up the walls..... very disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN S., Thank you for taking the time to tell us about your experience at the Mercure Birmingham North Barons Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard Payton General Manager

David S. Solo - 23/08/2019 AccorHotels review
« small personable comfy hotel »

out of town but bus 10 stops virtually outside and runs every 10 minutes at busy times and 30 mins up to 23.25. Nice comfy small hotel, big room with bath - what a plus, and toiletries (message to Holiday Inn here!). Not noisy despite being on main road which is quiet at night- good value buffet breakfast- recommended

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID s., We very much appreciate your comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Payton General Manager

Dave S. Friends - 18/08/2019 AccorHotels review
« No jacuzzi, beer was off »

The room was covered in marks and the promised jacuzzi wasnt available; pups the beer in the hotel bar tasted terrible (apart from the bottle). At the prices you charge it’s unacceptable. Also, writing a feedback reminder in a demanding tone, without even including the word please, made me want to further vote you down - getting feedback is not something you order your guests to give. I won’t be returning - the Staff were very nice but if you sell me a room advertising a jacuzzi etc and you don’t provide I’ll go elsewhere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID S., Thank you for taking the time to tell us about your experience at the Mercure Birmingham North Barons Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Could you tell me were you have seen the advert for a spa bath As this hotel has never had those the leisure area had them but has been shut for 10 years. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard Payton General Manager

Paul L. Business - 07/08/2019 AccorHotels review
« some faults overall ok »

room ok but the shower had no power at all.The bar service was very poor although Steve tried his hardest there was only in the main him serving.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL l., We very much appreciate your comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Payton General Manager

Sam Families - 06/08/2019 AccorHotels review
« Lots of minor problems »

Check in ok Room size good

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHER R., Thank you for taking the time to tell us about your experience at the Mercure Birmingham North Barons Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard Payton General Manager

Helen D. Business - 06/08/2019 AccorHotels review
« I’ve already complained and you’ve ignored my email »

Poor reception staff. Run down. Dirty. Not worth the £69 you charged me. Would never recommend. I’ve sent you a complaint with evidence photos and you have failed to reply.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELEN D., Thank you for taking the time to tell us about your experience at the Mercure Birmingham North Barons Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard Payton General Manager

Paul W. Couples - 03/08/2019 AccorHotels review
« Good for a late night stopover »

Arrived quite late, receptionist apologised for a 3rd floor room, as a coach party had taken the lower floors, but our two dogs coped with the stairs very well. Convenient dog walk down the adjacent canal tow path. Shower is in need of a new hose, and grouting was tired. Apart from that, was reasonably priced and convenient to the M6 Toll.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL W., We very much appreciate your comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Payton General Manager

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