Hotel - Swissôtel Al Ghurair
Swissôttel Hotel Swissôttel Hotel

Swissôtel Al Ghurair

4.6/5 2,257 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Relaxing Massage for 2 (Paying)
    • Sauna
  • Babysitting on request
  • Tennis
    • Outdoor tennis court (Paying)
    • Tennis (Paying)

Catering

  • 3 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 23:59
    • Opening hours : Week-end 00:00 - 23:59

Business services

  • 8 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

Choose from our wide selection of options for your conference and seminar requirements.

Swissôtel Al Ghurair Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MURJAN 5 53 m2 4 m 0 0 14 0 0
MURJAN 6 53 m2 0 m 0 0 14 0 0
MURJAN 4 86 m2 4 m 50 18 23 45 50
MURJAN 3 90 m2 4 m 60 25 23 40 50
MURJAN 2 92 m2 4 m 60 25 23 40 60
MURJAN 1 105 m2 0 m 60 25 23 40 60
AL KHOR BALLROOM A 164 m2 6 m 150 40 35 60 100
AL KHOR BALLROOM B 164 m2 6 m 150 40 35 60 100
    • Videoconferencing
    • Indoor and Outdoor facilities
    • Podium
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Fine Cuisine
    • Accommodation
    • Wedding ceremony
    • Wedding co-ordinator

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 428 rooms
  • 311 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 120 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.6/5 AccorHotels Rating 2,257 reviews

Our guest reviews for
Swissôtel Al Ghurair

100% genuine reviews from our guests

Find out more
Lillian K. Families - 16/10/2019 AccorHotels review
« Wonderful as always! »

The hotel is conveniently located with easy access to/from the airport, accessibility to the mall and a variety of restaurants gives it an advantage . The rooms were very clean and spacious. Breakfast was good too with variety to choose from...I also enjoyed the spa treatment, the pool facility and the experience was worth it. Highly recommended for your stay while in Dubai and it's my hotel of choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agnes Nyamiri K., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Abdourahmane N. Business - 16/10/2019 AccorHotels review
« Mr »

For a 5 stars hotel, I think there’s lot of noses in the breakfast area. For example plays falling down every day with big nose and not collecting rubish tissues on the floor for long . It’s happening to me and my uncle to tell them to collect tissue on the floor many times.

Mohamed S. Couples - 15/10/2019 AccorHotels review
« Nice »

It was nice as the value and more .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed Ragaa Mohamed S., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Mohamed O. Business - 15/10/2019 AccorHotels review
« Very satisfied »

Hotel overall excellent, but I have some point wish management can care about it : 1- the accessory in room like table iron and wight scale very poor . 2- they didn’t ask me if I’m member in hotel loyalty program.

Pauline Business - 15/10/2019 AccorHotels review
« Nice Room, Friendly Staff, Great Service »

Room was nice and very spacious. No view though Gym was great Breakfast buffet was good-- just wish they change menu from time to time. Very friendly and accommodating staff. Special mention to Umair (security) for his exceptional customer service. Very attentive to the guests!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pauline Anne N., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Umair. I am sure that this feedback will serve as an encouragement to him and to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Mohamed F. K. Couples - 15/10/2019 AccorHotels review
« From the front desk staff to the restaurant to lobby it was just 1 Awsome experience . »

From the time we checked in we had the best stay ever. The room was Awsome . The staff were friendly and very helpful . Breakfast was fit for a king. Just 1 small issue. The hose in the bathroom is abit short. So when you need to reach for it you might get a splash of water if not taken correctly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed Faisel Suliman Ismail K., Thank you for sharing your great feedback. We are glad to know that you had a wonderful and welcoming arrival experience. Thank you for appreciating our colleagues friendliness and helpfulness and as well for highlighting our nice room and great variety breakfast. We have noted your comment regarding the bathroom's hose. Allow us to check in this particular room and rectify as required. Thank you for bringing the matter to our attention. We look forward to welcoming you back again soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Sunita Families - 15/10/2019 AccorHotels review
« Great value for money »

Very nice interiors.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sunita S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Abey M. W. Families - 14/10/2019 AccorHotels review
« Excellent »

You are very much customer friendly and excellent service provider !!! Your hospitality starts from the gate and efficient front desk receptionists. Myself and family members all appreciated and enjoyed our experience in your hotel and rooms in particular.By the way, this is not my first experience and I know and believe my stay is always perfect in your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abey Meherka W., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Dr S. V. A. Business - 14/10/2019 AccorHotels review
« Very good but not excellent »

Room and general services OK. But check in time and proper communication was not satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. Simon Viashima A., Thank you for sharing your feedback following your recent stay. I am glad that you were satisfied with our room and our services in general. I have noted your comment regarding check-in and communication. My sincere apologies if you have faced some inconveniences due to this. Allow me to check further and evaluate the concerned areas where we can enhance and improve our services. Thank you for raising this to our attention. We hope to welcoming you back soon! Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Danica P. Couples - 14/10/2019 AccorHotels review
« One of the best hotels that we have stayed »

We checked in late and they let us to check out late the pool is until 10 or 11pm so it was great. The room is huge. Breakfast buffet is okay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danica Jane Santos P., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Esther Couples - 14/10/2019 AccorHotels review
« Satisfied »

Staff wel conducted and friendly. Your hospitality and services was ausome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cynthia Esther U., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Mr.abdurezak M. S. Business - 14/10/2019 AccorHotels review
« Good »

It was nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdurezak Mohammednur S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Anonymous Business - 13/10/2019 AccorHotels review
« Very Accessible »

I like the location as it is in the heart if Deira. All areas accessible!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcos Iii Usares A., Thank you for sharing your feedback and for taking the time to answer our survey. We appreciate that you liked our hotel's location. We look forward to welcoming you back again soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Asif P. Solo - 13/10/2019 AccorHotels review

My stay was ideal, the staff was helpful & very professional in every way. I loved my stay & would recommend your hotel with my friends & family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Asif Akuji P., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Miamimanusa Business - 12/10/2019 AccorHotels review
« Improvement needed quality going down »

I always try to stay at Swissotel in Dubai and have always enjoyed my stay. However this time I felt my Linen was not smelling fresh and it was a bit smelly. I would like to request housekeeping and management to check this issue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shafiqali Murtaza K., Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and colleagues. We have noted your comment regarding the linen smell. Allow us to check on this. But please be assured that we have a great and systematic processes in place for washing of our linens. This are well taken cared-off. Nevertheless, we would like to thank you for taking your concern to our attention. It is always our aim to ensure all our valued guests are comfortable during their stay in our hotel. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Roy L. Solo - 11/10/2019 AccorHotels review
« Disappointing »

Room was noisy could clearly hear family next door talking, children playing and baby crying half the night. Long time to get warm water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roy l., Thank you for taking the time to tell us about your experience at the Swissôtel Al Ghurair. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Amirhossein Families - 11/10/2019 AccorHotels review
« Not good as expected »

It was good, but at first there wasn’t enough slippers and toothpaste. We had to call service each time to bring it. The staff was kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seyednaser N., Thank you for taking the time to tell us about your experience at the Swissôtel Al Ghurair. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Abdalla E. Couples - 11/10/2019 AccorHotels review
« Comfortable hotel, so nice and helpful staff »

Excellent location, all the staff are always smiling and ready to help, great breakfast and service. We really enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdalla E., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Matt M. Solo - 10/10/2019 AccorHotels review
« I enjoyed the experience very much! »

I felt at home and cared for. Staff was friendly and helpful. Location above the mall was also great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew David M., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Denny S. K. Families - 09/10/2019 AccorHotels review
« Pleasant stay at very nice location »

Large room with high standard of cleanliness supported by warm staffs which makes great value for the money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denny Supriadi K., We very much appreciate your comments regarding your stay at the Swissôtel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

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