Hotel - Swissotel Living Al Ghurair
Swissôttel Hotel Swissôttel Hotel

Swissotel Living Al Ghurair

4.6/5 799 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

Business services

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Hotel location

Companies and event centres nearby

Congress centre

WORLD TRADE CENTRE12.87 km / 8 mi

Your meetings and events

Choose from our wide selection of options for your conference and seminar requirements.

Swissotel Living Al Ghurair Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MURJAN 5 53 m2 4 m 0 0 0 0 0
MURJAN 6 53 m2 0 m 0 0 14 0 0
MURJAN 4 86 m2 4 m 50 18 23 45 50
MURJAN 3 90 m2 4 m 60 25 23 40 50
MURJAN 2 92 m2 4 m 60 25 23 40 60
MURJAN 1 105 m2 0 m 60 25 23 40 60
AL KHOR BALLROOM A 164 m2 6 m 150 40 35 60 100
AL KHOR BALLROOM B 164 m2 6 m 150 40 35 60 100
    • Videoconferencing
    • Indoor and Outdoor facilities
    • Podium
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Fine Cuisine
    • Accommodation
    • Wedding ceremony
    • Wedding co-ordinator

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 192 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.6/5 AccorHotels Rating 799 reviews

Our guest reviews for
Swissotel Living Al Ghurair

100% genuine reviews from our guests

Find out more
F. Families - 05/11/2019 Confirmed reviews AccorHotels
« family with 2 kids »

the overall experiance was bad, no early checkin offered while its couple of hours requested full payment for extra night while its flight time. double payment due to system issue the deduction done from my bank while the hotel showed failed transaction. generally the apartment was clean, big and comfortable.

S.k. Families - 04/11/2019 Confirmed reviews AccorHotels
« Huge & comfortable apartment »

Great Hotel with fantastic apartments, which are perfect for a stay with the family! Breakfast was always very crowded due to our timing (9 to 10.30am) - not Hotels fault. Very friendly staff & good transport situation. I would definitely recommend this hotel!!! Housekeeping did a great job throughout our stay!! The only disappointing experience were the cushions of the sun loungers at the Appartement Pool - just disgusting & not acceptable for Swissotel standards. I can only strongly recommend you to replace them immediately.

M. B. M. Solo - 31/10/2019 Confirmed reviews AccorHotels
« i was insulted by the staff twice on the suspicion that i took a guest into my room without the permission of the reception »

The hotel is very nice and spacious and the location is excellent. But, i had a nasty experience with the staff when i came back from the mall. i came back with my friend who was staying in room 757 while i was staying in room 752. The hotel staff thought i was bringing in a visitor and called my extension that guests are not allowed into the rooms without the permission of the hotel management. i was perplexed because there was nobody with me. ITS VERY EMBARRASSING AND I PLEDGED I WILL NEVER STAY IN THE HOTEL AGAIN.

Zafar Families - 31/10/2019 Confirmed reviews AccorHotels
« Not satisfactory »

On the day of checkout, when we came back after offering Friday prayers, the card to open door was not working. When we visited reception, the receptionist was not friendly and cordial. He opened rooms only for 30 minutes. We hurriedly packed our luggage and the door was locked again. I can say that experience to stay at hotel was not good. The hotel admin should improve their services and cordial and friendly people should sit on reception.

Abdul S. F. Families - 30/10/2019 Confirmed reviews AccorHotels
« Excellent »

Excellent stay. Breakfast also very nice. Check in staff very helpful. Housekeeping staff very good also. Overall excellent stay!

Waleed Families - 28/10/2019 Confirmed reviews AccorHotels
« Excelent »

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Anonymous Families - 25/10/2019 Confirmed reviews AccorHotels
« Enjoyable stay »

We enjoyed our stay very much. The staff was very attentive to our requests and special thanks for the adorable night manager Maged Sherif who exceed our expectation by his exceptional hospitality and professionality from the moment we arrived till our departure. We will return and recommend the hotel to all of our friends.

Hazel Friends - 24/10/2019 Confirmed reviews AccorHotels
« had a great night spent with friends. »

the hotel-apartment is so spacious, very clean and the staffs are very approachable and accommodating! A 5star experience it is!

Fuzz Couples - 23/10/2019 Confirmed reviews AccorHotels
« Great place to stay »

The overall experience was wonderful - spacious rooms - nicely furnished , great area and location - connection to the Mall was a big advantage. A Star hotel and facilities. A few things to note - 1. I arrived one night at 3 am - paid for that day - next morning went for bfast - I had 3 people come to tell me that I was not entitled to bfast. It was most embarrassing - how can you pay for a night and not be entitled to bfast the next morning? Husnain from the Front Reception came to clarify and apologise. It was all sorted - but not a nice experience. 2. My original booking was made on booking.com - I had my parents joining me a few days later - and thought "obviously booking directly with the hotel will make a difference in the rate" so I went to the Guest relations lady - an oriental looking lady - who gave us a rate that was 20% higher than booking.com - when we showed her an existing booking we had she said she cant match that - and we should cancel that booking and rebook at a more expensive rate because "Booking.com is not reliable - and it has been observed many times in teh past that booking.com reservations have been cancelled for no reason" which is absolute rubbish!! we then spoke to Husnain who matched the booking.com rate - but surely this should not be the case. If you are standing in the hotel - are guests there - and want to make another booking, the surely the Guest relations should be able to do that for you as opposed to you having to go to an external booking agent!! And for the record, her attitude was take it or leave it - no effort was made to retain our loyalty. 3. I forgot a small item in the room - contacted the hotel whatsapp number - they said the item was not in the room - i insisted they check again - they said they checked with housekeeping and the item was not found. so again i contacted Husnain - he had to personally go to the room and he found it!! Basically without Husnain - this hotel doesnt work? So yes, while its a great place to stay, there are some shortfalls relating to customer service Hats off to Husnanin and Monica at Front office and the boys at the lobby who are always so obliging. Thank you

Sarah Families - 19/10/2019 Confirmed reviews AccorHotels
« Very good stay in Dubai »

After the initial astonishment due to finding out upon arrival at 1 a.m. that a bathroom sink was copiously leaking, having to get another apartment, finding out that this second one (the only one available we were told) was significantly smaller than the one we had paid for, talking to reception again, being invited to spend the night in the smaller apartment and getting another apartment (the same size of the first one) on day 2, things went smoothly. The apartment was very comfortable, spacious, very well equipped and pleasant. Breakfast was fantastic, the best buffet I have ever experienced! The gym in the hotel building was very good. Staff extremely responsive, professional and very kind. Location is convenient, walking distance to metro and mall next door. Very good value for money, very good stay!

Izhar H. Couples - 16/10/2019 Confirmed reviews AccorHotels
« Service needs »

Overall it’s was good, room was nice but service really need to Improve. GR took one hour to call back. I had to call 5 times to find about GR. I was informed she is on her break. Sink in the bathroom was not working. Reception was called and no one came to fix. Finally I walked to reception and informed them personally which was fixed. Room service clearance was not removed 2 days from my room. Even room service was called to remove

Kshitiz K. Families - 16/10/2019 Confirmed reviews AccorHotels
« Awesome Stay »

It was a wonderful stay at Swissotel. We had booked 3 rooms but due to nonpayment from my debit card, we didn’t get room. Instead we were offered a service apartment number 1662 for our family of 6 by frontdesk. To our surprise it was huge and awesome and we didn’t know that option would also be available!! It turned like a homestay with stunning view of Dubai Skyline. Staff were so helpful. Intron dining and BreakfastBuffet was great. Property was so upscale and of high standard at a very cheaper rate!!!

Adamu M. M. Families - 10/10/2019 Confirmed reviews AccorHotels
« It was a splendid experience and I look forward to many more in the future. »

It was worthwhile, the cleanliness was superb, staff excellent and services were prompt and standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adamu Mubarak M., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Ezekiel Families - 10/10/2019 Confirmed reviews AccorHotels
« Relaxing and Sweet »

From check-in to checking out, to the hotel cleanliness and the huge size apartment. Special mention to Hazel on assisting us through out our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ezekiel Joseph Eracho M., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team especially to Hazel. I am sure that this feedback will serve as an encouragement to her and to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

A. P. Couples - 09/10/2019 Confirmed reviews AccorHotels
« Am enjoying every moment with you, I love everything single minute here. »

Nice hotel, everything is so beautiful, staffs are wonderful. Keep it up

Our hotel has responded to the review
Our hotel has responded to the review

Dear p. A. Atukunda, We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

A. Families - 08/10/2019 Confirmed reviews AccorHotels

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashfaq A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Chichebe I. V. Friends - 08/10/2019 Confirmed reviews AccorHotels
« Awesome and splendid »

My stay was a memorable experience, the ambience and serene environment gave me the gate away moments I was looking forward to. The food was what I wished for and generally satisfactory. I had a swell time and it also offered me the opportunity to shop with ease. You the best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chichebe V. I., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Julia S. Families - 01/10/2019 Confirmed reviews AccorHotels
« Fantastic »

It was Very lovely staying at your Apartments staff always Very kind and helpfull and always a Very clean room. Perfekt and de Will be Coming back in december.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia Beier Noergaard S., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Ayad A. Business - 30/09/2019 Confirmed reviews AccorHotels
« Mr Ayad »

Very nice stuff . Clean . Relaxed

K Families - 22/09/2019 Confirmed reviews AccorHotels

Good accommodation but laziest and rude staff

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