Hotel - Banyan Tree Bangkok
Banyan Tree Hotel Banyan Tree Hotel

Banyan Tree Bangkok Hotel

4.5/5 8,221 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI in your room
  • Parking
    • Private outdoor parking
    • Valet parking
  • Air Conditioning
  • Reception open 24 hours a day
  • Early Check In
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna
  • Golf
  • Other sports activities
    • Bowling
    • Jogging track

Catering

  • Breakfast
  • 6 restaurant(s)
  • 4 bar(s)

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

Enter Banyan Tree Bangkok to discover a harmonious blend of corporate responsibility and pleasurable relaxation.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
FICUS AND CASSIA 70 m2 3 m 50 25 0 30 40
MAGNOLIA 105 m2 3 m 0 0 25 0 0
JAMJUREE AND PERSIMMON 188 m2 3 m 150 45 90 90 80
BANYAN BALLROOM 413 m2 5 m 420 75 0 220 0
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Enter a spacious, scented sanctuary in the bustle of Thailand's capital with spacious and luxurious rooms and suites.

  • 325 rooms
    • WIFI in your room
    • Computer
    • Fax machine
    • Sprinkler in room
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Our guest reviews for
Banyan Tree Bangkok

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 8,221 reviews
clifton99 Couples - 01/09/2019 TripAdvisor review
« Snow patrol trip »

Overall a lovely hotel, not as quite as nice as other banyan tree hotels we have visited The location is pretty central, we stayed for 3 nights here, that was enough for us for Bangkok, it’s quite a busy city and is hard to get around by taxi so a tic tic is the quickest option, We would certainly stay in this hotel if it was in a different city, breakfast was very very good, The roof top bar was a nice experience with the staff really looking after us, the pool isn’t too big but good to cool off, if you want to swim laps get to the pool before 9am, There is a golf course near by but not sure how to go about getting a game or green fees,,,,,,,,

Our hotel has responded to the review
Our hotel has responded to the review

Dear clifton99, The team at Banyan Tree Bangkok would like to thank you for staying at the hotel recently and also for reviewing our hotel. We are pleased that there were aspects of your stay that you enjoyed. But equally we thank you for sharing the areas that you feel can be improved. We will share this feedback with the team and look at these aspects of service which we fell short to improve in the future. We do hope that you will consider to stay with us on your next visit so that we can show you the true Banyan Tree service. With Best Wishes, Nopparat Aumpa General Manager

PedroNastro Couples - 21/06/2019 TripAdvisor review
« Miixed Feelings - Friendly and Pleasant Staff but a number of issues for a Five Star »

This stay was nearly very good but we ranked it as average overall as there were a number of things that you would not expect from a five star hotel. We travel a-lot and were Platinum Accor during our stay which entitled us the use of the Club lounge and a room upgrade to a Serenity Club room for our two night stay. The good side was a the pleasant and hospitable staff in the Club lounge, restaurants and elsewhere. The room was well appointed, modern and clean and more suited our needs. The downside of the room was that the windows do not block out street noise and the noise from the bars above us. This made sleeping difficult and had to resort to ear plugs. Things that disappointed us the most apart from the (1) poor sleep quality were, issues at (2) check in regarding what we had prepaid prior our stay and than more money was asked for at check-in and we had to proof that we had actually prepaid all of our stay. (3) Our room was scheduled for cleaning at 10am and after two follow ups was finally cleaned close to 4pm, just not good enough and we are still following up (4) on missing accor points a month after our stay. The pool area was fine but small, it was not overly populated during our stay. Clubroom staff excellent, abundance of choice at breakfast and a good variety of canapes at happy hour. We dined at the Saffron Thai restaurant, the food, service was excellent and the Accor Plus card made it affordable for us but $15AUD (5) for a bottle of water is over the top. used the Saffron Sky Garden, the Moon bar was closed due to the weather, great ambience and atmosphere but expect to pay for the view in your drink price. Not sure whether we would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PedroNastro, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience. It gives me great pleasure to read your compliments about the my team’s warm service and hospitality, our clean rooms, the pool area, the breakfast and canapé options in the Club Lounge and to know that your dining experience in Saffron Restaurant and Saffron Sky Garden were pleasant. I hope that all of these have contributed in making your stay with us more relaxing and memorable. We have also well noted your feedback regarding the noise from the street and the popularity of our pool. Concerning the cleaning of the room, I would like to sincerely apologize if the Housekeeping team was not able to clean your room on the designated time you have informed us. This feedback has been shared with the Housekeeping team and we will conduct a refresher training to ensure our service standards are maintained. For your Accor points, please do reach out to us with your booking details if this is still unresolved so we can make the necessary arrangements. In regards to our pricing, I am sorry to read that you found it overpriced however, I can assure you that the pricing policy is very much in line with other 5 star hotels in Bangkok. Once again, I offer my sincerest apologies for any of our shortfalls. We look forward to an opportunity to be of service to you again and prove that we are worthy of your kind patronage. With best regards, Nopparat Aumpa General Manager

DailyTraveller2013 Friends getaway - 02/06/2019 TripAdvisor review
« No Accor Member Discount on Vertigo Restaurant »

Vertigo Restaurant is spectacular however your Accor Plus membership discount does not apply. We were told by the Club staff that we could use it and when we presented the card we were advised by the restaurant waiter the card does not apply. Very disappointing however the food was superb! The hotel is beautiful and very relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DailyTraveller2013, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience. In regards to your Accor Plus Membership, I would like to sincerely apologize for the inconvenience this has caused you. I have already shared your feedback to our team and they will conduct the necessary refresher training to ensure everyone is properly informed of the membership. On a lighter note, I am glad to read that your dining experience in Vertigo has been splendid and thank you as well for the compliments regarding the food and the hotel. Rest assured that this will be shared with the team for their recognition. Once again, I offer my sincerest apologies and hope you would accept this. We look forward to an opportunity to be of service to you again and prove that we are worthy of your kind patronage. With best regards, Nopparat Aumpa General Manager

Couples - 19/03/2019 TripAdvisor review
« No longer 5 star... »

Very slow and not welcoming reception. Breakfast disappointing, even in the executive lounge. No attention to detail. No customized service even for platinum customers. Rooms are wide but ageing. Overall very disappointing. Far from the usual Asian 5 star experience. We finally checked out after 1 night and went to SO Sofitel, 100m further away. This was much much better (and better value for money). I will definitely not come back to Banyan Tree and will continue going to SO Sofitel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Passenger34449007111, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience. In regards to our service, I would like to apologize for having fallen short of meeting your expectations. Our team are accustomed to providing a high quality of service and therefore your welcoming experience is disheartening to read. However, I have already addressed your feedback to the team and refresher training will be conducted to ensure our service standards are upheld. We have also noted your feedback regarding our breakfast and I will share this with the culinary team to identify our areas of improvement. Regarding your feedback about the Accor Le Club benefits, I am sorry if you felt that the benefits you have received are insufficient. I will address this to our Guest Experience Manager to look further into this and implement the necessary actions to be taken. In renewing our apologies, I hope that this one stay will not mar your whole perception of the hotel. While I understand you preferred your stay at SO Sofitel we do hope that you will give us another opportunity to be of service to you again in the future. With warm regards, Nopparat Aumpa General Manager

futue21 Couples - 11/07/2018 TripAdvisor review
« Service is terrible. »

Staff is terrible. English is bad. Service is bad. Service is very slow. Staff comunication is very very bad. Non smoker provided smoking room. Check in staff, taxi service staff are terrible. Everyting is bad. But expensive!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Futue21, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience. Thank you for your constructive comments and I would like to sincerely apologize for falling short of your expectations. If you have time, I would be grateful if you could elaborate further on your experiences by emailing me at Bangkok@banyantree.com so I can personally look into this and implement the necessary actions. You can rest assure that we are taking your feedback seriously and English refresher training will be conducted to enhance our associates communication skills. Once again, I offer my sincerest apologies. We look forward to an opportunity to be of service to you again and prove that we are worthy of your kind patronage. With best regards, Nopparat Aumpa General Manager

Business - 24/06/2018 TripAdvisor review
« Great place to stay in Bangkok. »

This is a great Hotel in Bangkok. They know how to take care of guests. Rooms are full furnished and super clean. Excellent breakfast and nice gym & pool Very near to Metro station the helps a lot to move around BKK in pick hours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Enrico M, Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience. We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service. Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future. With best regards, Nopparat Aumpa General Manager

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