Novotel Rio de Janeiro Leme 4 stars

Customer review rating (ALL Rating) 4.4/5 2,946 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Hotel with games area for your entertainment

  • Sunsets on our Rooftop, an amazing environment to complete your experience.

  • Hotel near Santos Dumont Airport, a 15-minute drive away

  • Privileged location to make the most of Carnival and New Year's Eve

  • Pet-friendly hotel in Rio de Janeiro, we accept dogs up to 10 kg!

Our accommodation(s)

Hotel location

Novotel Rio de Janeiro Leme

Rua Gustavo Sampaio, 320
22010010 RIO DE JANEIRO
Brazil

GPS:-22.96197, -43.16854

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

POTY RESTAURANT

With its first-class service, the Poty is one of Leme's most traditional restaurants, serving contemporary cuisine in a refined atmosphere. It offers buffet and à-la-carte options and is renowned for its hearty breakfasts and Sunday brunches.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 35 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,946 reviews

TripAdvisor Rating  4.5/5  2,609 reviews

Certificate of excellence 2023

Well located

Customer review rating 4.0/5

Shirley Couples - Confirmed reviews ALL

The hotel was very good, rooms clean, the sound proofing could have been better though. We loved the roof top pool. Jonathan at reception was really helpful on checking in and when we had a couple of queries. Location was very good too.

Dear Mrs. Shirley, Thank you very much for your time and comments about your stay at Novotel RJ Leme. We are very happy to hear that you had a great experience at our hotel. It would be a great pleasure to share your praise with our entire team. We look forward to welcoming you again soon. Cordially, Luciano Rocha General Manager

Nice rooftop

Customer review rating 3.0/5

Franz V. Friends - Confirmed reviews ALL

The hotel is clean, comfortable bedrooms, the breakfast amazing and well located. But the elevators are terrible, i have to wait hours to go or leave my room. I took the ladder 2 o 3 times and i was in the 9th floor

Dear Mr. Franz, Thank you for taking the time to send us your comments about your stay at the Novotel RJ Leme. We work hard to offer the best service to our guests, so your feedback is important. Please be assured that all the points raised will be dealt with internally by our team to prevent these problems from occurring again. We have 5 elevators in the unit to serve our guests, but during periods of high occupancy, their use increases. I hope that during your next stay with us you will notice the changes we are promoting with our teams. Cordially, Luciano Rocha General Manager

Good location but needs updating and less large groups

TripAdvisor rating 4.0/5

Segster Couples - TripAdvisor review

Stayed here twice whilst on a tour. First time during Carnaval and the place was packed but the hotel and staff did a very good job of managing the numbers. Room was acceptable but had better from a Novotel. Towels although clean were small and old. No tea making facilities. Air Con was good. Carpet on the floors are stained and could do with a good clean. The second visit wasn’t as successful as the tour we were on had 80 people trying to check into rooms at the same time and trying to use the lifts - it was chaos! The staff didn’t seem to be able to deal with this many people so well as at Carnaval. Breakfast as noted on many reviews hasn’t improved and was chaotic with no where to sit. There’s one small toaster for two slices!! Lots of sweet things to eat. The lifts on both occasions were subject to long delays, even using the ones behind reception. This hotel shouldn’t accept large groups - other guests were getting annoyed with the long wait for the lifts when our group arrived! Good location, one block off the beach but only a couple of restaurants around so not great at night. Marius restaurant is just around the corner and a great place to experience and eat, although expensive. The Sky Lounge for both food and drinks was very good on both occasions but closes at 10pm. Bar staff were very friendly. Overall the hotel is used as a hotel for large groups of tourist and needs updating.

Not chosen by me but okay anyway

TripAdvisor rating 3.0/5

631BarbaraM TripAdvisor review

This hotel was chosen by the tour company for our stay in Rio. Sadly, the front desk staff is not very warm, but the room was clean and adequate for my stay. It is a very busy place with lots of people going up and down in the elevators all day long. It has a roof top deck and at the time of my stay, there was a wild party going on with very loud music. Luckily for me, there was a port to charge my cell phone because the front desk folks did not offer or have outlets for Brazilian use. Those cell phone ports on the wall were life savers. One block away from the Copacabana beach in a neighborhood with lots of apartment houses for locals.

Dear Mrs. Barbara, Thank you for taking the time to send us your comments about your stay at the Novotel RJ Leme. We work hard to offer the best service to our guests, so your feedback is important. We have already contacted the reception coordinator and training in service and service recycling is underway. We hope to welcome you back soon. Cordially,

A hostel pretending to be a hotel

TripAdvisor rating 1.0/5

sbrady123 Couples - TripAdvisor review

Unfortunately our stay here was so much worse than we had expected. Given the high ranking on trip advisor, we were hoping for a really nice, 4 star hotel experience. I am shocked this is graded as 4 star hotel, however. It is a glorified hostel, from the moment you walk in and there are arcade games and a pool table in a colourful reception area. No class or luxury at all. The room is basic to say the least. No robes, iron or other expected amenities. The towels are paper-thin, like they haven’t been replaced in years. Everywhere is noisy, the lifts take 10 minutes before you can get in one, as there are only 2 serving 21 floors and you call them separately, so everyone calls both. Breakfast is chaotic and unappetising, with unhappy staff. The top floor pool area is small and, again, like a hostel. You can’t get a spot anywhere, it’s loud, and the pool itself not somewhere you can spend any time relaxing as only fits 4 people at a time. In the end, we checked out earlier than planned and moved somewhere else. When Rio is so crazy and hot, you want to come back to somewhere you can relax. This is not it. Unfriendly people sit directly opposite all day and night. The ONLY positive and saving grace is the brilliant Clair on reception. They make this better than it is, and thanks for their fantastic support throughout.

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Other web-users rate our hotel

  • 1,166 reviews 9.2/10 Location
  • 1,697 reviews 7.4/10 Room
  • 1,823 reviews 8.5/10 Service
  • 74 reviews 4.5/10 WiFi
  • 1,079 reviews 8.5/10 Breakfast
  • 797 reviews 5.5/10 Amenities
  • 646 reviews 6.9/10 Cleanliness
  • 392 reviews 8.2/10 Vibe

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