Hotel - Pergamon Hotel Frei Caneca - Managed by AccorHotels
Sans marque Hotel Sans marque Hotel

Pergamon Hotel Frei Caneca - Managed by AccorHotels

4.0/5 771 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
    • Ironing room
  • Porter

Leisure and activities

  • Fitness centre
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-23:00

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Your meetings and events

Pergamon Hotel Frei Caneca - Managed by AccorHotels Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
OFFICE 2 11 m2 2 m 0 0 8 0 0
OFFICE 3 11 m2 2 m 0 0 8 0 0
OFFICE 5 11 m2 2 m 0 0 8 0 0
PERGAMON 1 + 2 + 3 160 m2 3 m 180 50 180 100 65
SALA 1 (SUBSOLO) 98 m2 2 m 70 30 70 40 35
SALA 1 TERREO 49 m2 3 m 30 20 30 24 25
SALA 1+2 TERREO 102 m2 3 m 70 38 70 60 55
SALA 2 (SUBSOLO) 69 m2 2 m 40 26 40 28 25
SALA 2 TERREO 53 m2 3 m 40 20 40 32 32
SALA 2+3 TERREO 111 m2 3 m 80 40 80 64 60
SALA 3 TERREO 58 m2 3 m 50 20 50 30 30
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 123 rooms

Our restaurants and bars

See all our restaurants and bars

Our guest reviews for
Pergamon Hotel Frei Caneca - Managed by AccorHotels

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 771 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Friends getaway - 17/05/2019 TripAdvisor review
« Great breakfast. No status recognition and humid »

Breakfast, staff and location are great. However, absolutely no status recognition at this property. I didn’t receive anything I am usually entitled to. No upgrade (hotel was empty), welcome drink, etc. The room itself was decent but only had 1 towel (reservation clearly indicated 2 guests), smelled very damp/humid and had a noisy AC that kept us awake. It might be a 4-star by Brazilian standards but I was personally quite disappointed. My experience with Accor Hotels is usually positive. Just want to be clear that this property is not horrible by any means, but I’m sure there are better similar prices options out there. We were in the mid-tier room and were placed on the 8th floor.

Business - 02/03/2019 TripAdvisor review
« Not clean »

Hotel in a good location, old building, dirty carpets on corridor, dirty window glasses, bedding with holes, NICE EMPLOYEES. I checked in but didn´t stay. Hotel returned my money imediately. Room in a good size, I didn´t get to see the restaurant because I left quickly. At the end of the day, in my oppinion, it takes a some investment and cleaning because the location, rooms and employees are good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Pamella Rego General Manager

KKua Friends getaway - 16/01/2019 TripAdvisor review
« Nothing to complain about »

There’s room for improvements throughtout the property… but I really cannot find a single fault that needs major complaining. The one good blessing here is they observe Accor hotel frequent guest program… and that meant we were allowed early check-in and late check-out.Previous complaints listed are all unfounded. The area is not unsafe. It’s just filled with young noisy kids stat stay out late on Rua Augusta (parallel to hotel’s street). Rua Frei Caneca, where property is located, has lots of venues that do not begin to open until the sun is down. It’s a reasonable walking distance to Paulista Avenue where the heart of the city eminates. As for the staff trying to micro-manage the guests, well, I haven’t noticed. The front desk staff was very friendly everytime we come in and leave the property. Only on the first breakfast did they ask for a hotel room key to verify we are guests.Pros: early check-in (for every room in my entire party); spacious rooms with big closets; excellent location that is far enough from Ave Paulista; warm/hot side of the breakfast buffet varied every day; the staff was able to put my entire party on the same floor; late checkout available upon request;Cons: no ice machines available on any floors and the bar charges R.10 for a bucket of ice; no dedicated security detail for late night lobby; elevators could use a room key security feature to access desired floors; bathroom fixtures are shaky and can fall at any moment; location is a bit far from nightlife; batteries running low for the room safe box to operate with any confidence.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest KKua, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pamella Rego General Manager

Ighor M Solo travel - 16/01/2019 TripAdvisor review
« Ok, but maybe not safe »

The hotel does not look dirty, but has absolutely no access control. No one never asked me where was I staying when I went to to the breakfast or while I arrived in many different times. Felt like anyone could have access to any place inside the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ighor, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pamella Rego General Manager

rodladeira Couples - 28/11/2018 TripAdvisor review
« Good Hotel , nice localization, good service , too much control on visitors »

The hotel , the service and the location are great, but there is too much control on visitors, you fell like you are in a prison.Breakfast is excellent, the front desk people very friendly, but very cntrolling

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Pamella Rego General Manager

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