Hotel - Novotel Kochi Infopark
Novotel Hotel Novotel Hotel

Novotel Kochi Infopark Hotel

5.0/5 378 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

See all services

Hotel location

Companies and event centres nearby

Company

APOLLO3 km / 1 mi BOSCH3 km / 1 mi CONDUENT1 km / 0 mi EY3 km / 1 mi INDIAN OIL3 km / 1 mi LARSEN AND TOUBRO3 km / 1 mi NGA HR0 km / 0 mi TATA CONSULTANCY3 km / 1 mi VISUAL IQ1 km / 0 mi WIPRO TECHNOLOGIES1 km / 0 mi XEROX TECHNOLOGY1 km / 0 mi
BAKER HUGHES0 km / 0 mi COGNIZANT1 km / 0 mi ERNST AND YOUNG0 km / 0 mi IBS SOFTWARE0 km / 0 mi KPMG3 km / 1 mi MARIAPPS0 km / 0 mi SMART CITY1 km / 0 mi UST GLOBAL0 km / 0 mi WIPRO3 km / 1 mi WORLD TRADE CENTER1 km / 0 mi

Your meetings and events

State of the art modern meeting rooms and banqueting venues serving from 12-200guests

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ALSACE 28 m2 3 m 40 20 20 25 0
BURGANDY 113 m2 3 m 85 30 30 65 60
CHAMPAGNE 231 m2 3 m 200 75 75 130 100
    • Screen
    • Flipchart
    • Soundproof
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Day light
    • Overhead projector
    • Airconditioned meeting room
    • WIFI access
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

With modern, well designed rooms and suites offering option of king or twin beds, 49" LED TV, health faucet, minbar, tea and coffee machine, WIFI & access to fitness centre.Premier room offers additional features & facilities such as enhanced bathroom amenities, bathrobe, and slippers. You are sure to have a comfortable stay.

  • 128 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Trouser press in room
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Manual temperature control
    • Telephone
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.8/5 AccorHotels Rating 642 reviews

Our guest reviews for
Novotel Kochi Infopark

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
5.0/5 TripAdvisor Rating 378 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Sean, C. Business - 08/11/2019 Confirmed reviews AccorHotels
« Very comfortable hotel »

The hotel was very clean and well appointed. The staff were very kind and helpful and I truly enjoyed my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sean C., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Sumanth Families - 04/11/2019 Confirmed reviews AccorHotels
« Average room for the price »

Rooms were clean and tidy. Checkin took quite sometime. It has to be made faster. Once we entered the room and checked the blanket, there were old blood stains on it on the underside and it was torn at the end just to hide it from customers. Why charge a premium when you can’t keep the blankets clean? It doesn’t make sense for me to call reception everytime. I wanted a “less contact”/calm experience at the hotel but unfortunately couldn’t. Also your room service is too slow. We’ve asked for almost everything from tooth brush, shaving kit etc and took at least 25 mins to get to the room. Absolutely slow. Why charge a premium price for this? Buffet breakfast had good options but on both the days the same “Dal Kichidi” was served for customers. The second day the Dal Kichidi was half full indicating that it was from the previous day. Please make the rooms sound proof. We could clearly listen to what others were talking and the sound of tv from the other room. Why do you want to charge a premium price for this!!?

Joe D. W. Families - 04/11/2019 Confirmed reviews AccorHotels
« Overall stay was fulfilling!! »

Right from check-in, to house keeping, Restaurant was damn good with utmost care and concern. Every request was taken care and we felt home. Buffet spread was nice with unique off the menu items been prepared on the fly. Overall, Novotel Cochin is a must stay place among other hotels.

Moshe Friends - 17/10/2019 Confirmed reviews AccorHotels
« Modern Hotel Perfect stay at the Hightech Campus »

the hotel is new with very modern design. we were upgraded to a suite . very convinient layout, excelent bed , bathroom living room etc.. good selection at the buffet , and the checf makes the extra food to comply with the guests taste. the infinity pool is good to relex or excersize. the hotel drop off safe and clean. the team give absoultly good support. we stayed four days, and we hope to come again and enjoy this hotel . loundry service on daily basis. this Novotel Kochi Hotel is Highly reccomended and affordable out of town, it takes 45 minutes to Fort Kochi by car in a good day. and Kochi is a perfect place to visit in India.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Moshe P., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Maya P. Families - 16/10/2019 Confirmed reviews AccorHotels
« Excellent »

Extremely cordial and cooperative staff - great hospitality. Each staff was so helpful - starting from Abhishek (reservation desk) who coordinated my entire booking. Mr Ramesh (the head sheff) & his entire team in the restaurant - who ensured that I get the best food and special care to my little son - round the clock best room service taking care of our food choices for which I am highly grateful. The front office, the reception Anajli & team - extremely cordial and caring. Chetan (ever smiling little young boy), Joseph & team from the house keeping ensured that everything is perfect in the room. The Tattva Spa was super relaxing and Likhita was amazing with her magical hands.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maya P., Thank you for taking the time to write a review on us. We are glad that you liked the hotel overall. It is of great importance to us when a guest takes time to let us know about our product and service which they have recently experienced. I am delighted to note that you had a pleasant stay with us and enjoyed the room, ambience, facilities, food and excellent service offered by the team especially Abhishek,Ramesh, Anjali, Chetan, Joseph and Likhita has provided. Feedback such as yours motivates us to work even harder to deliver exceptional guest experiences. I will make sure that we convey your appreciation to them. Your patronage to Novotel Kochi is extremely important to us and I look forward to welcoming you back to our hotel on your next visit to Kochi. Sincerely, Chandan Thakur General Manager

Anonymous Business - 14/10/2019 Confirmed reviews AccorHotels
« Excellent Experience as Always »

Great experience, excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Baburaj V., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Gokul Business - 13/10/2019 Confirmed reviews AccorHotels
« Pleasant Experience »

I had a brief stay.. Room was clean, Toilets are clean, spacious etc.. Good complimentary breakfast The Tea Quality supplied in the breakfast is not up to the mark. Just improve on that. Otherwise it was a great pleasant stay. I strongly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gokulakrishnan R., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your feedback regarding the Tea and its been shared with our F&B Manager to take the appropriate measures to improve on the quality of it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Anonymous Families - 11/10/2019 Confirmed reviews AccorHotels

Very nice staff, clean. Good food and reach menu, but the cakes was not fresh

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iddo L., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Abdul W. Families - 10/10/2019 Confirmed reviews AccorHotels
« Its been my worst experience in an accord group of hotel »

There was no water during my stay. The issue was that we were given assurance that it will be sorted out in couple of minutes, but eventually it took hours. Got stuck without solution.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdul w. J., Thank you for sharing your feedback for your recent stay with us. We deeply regret that your stay experience did not meet your expectations. We have noted your feedback for water issue. I have personally discussed your feedback with my Chief Engineer. We at Novotel, always ensures that room is thoroughly checked by Managers/Supervisors to ensure all equipment are in working condition. Through your feedback , it was realized that there's a strong need to reinforce the procedure. Please be assured that we shall work on your feedback and it will be taken with utmost care. For any further assistance, please feel free to contact me. You may reach out to me at hb… Sincerely, Sachin Maheshwary General Manager

Angela Solo - 10/10/2019 Confirmed reviews AccorHotels

Very friendly and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear THEWATHANTHRIGE P., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Davidson U. Families - 10/10/2019 Confirmed reviews AccorHotels

Overall the stay is pleasant and comfortable. Ms. Habebba hospitality is simply superb. Hats off

Our hotel has responded to the review
Our hotel has responded to the review

Dear Davidson U., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. Habeeba would be happy to read your feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Abu Z. Business - 09/10/2019 Confirmed reviews AccorHotels
« great one week stay »

the food is good, the room is clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abu z. Z., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Family - 09/10/2019 TripAdvisor review
« GM of the Resort is a cheater »

Have failed and/or neglected in the following:- 1. You have not provided the 2 complimentary beer / wine bottle despite written email complaint to GM; 2. The samosa / singhara was full of oil and were returned immediately but still I was charged for the same in the inroom dining bill; 3. You have damaged one garment; 4. After waiting for more than 25 minutes for check out you demanded a sum of Rs.38,179 and when I told that while making the booking you have already adjusted 4000 points you called upon me to provide an email proof for the aforesaid fact. Upon forwarding the email received from Accor the lady at the reception finally made a calculation and charged a sum of Rs.30,057 on my credit card and the said amount was paid without any protest or demur on my part; 5. Other unfair trade practices which have indicated during our stay at the hotel.

Janusz Couples - 08/10/2019 Confirmed reviews AccorHotels
« Great!! »

No issues

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janusz B., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary General Manager

Scintya D. Families - 06/10/2019 Confirmed reviews AccorHotels
« MRS »

Overall our experience was good.. staffs were good smiling face. Breakfeast was excellent plus the staffs would like to stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cynthia D., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Sandeep M. Families - 04/10/2019 Confirmed reviews AccorHotels
« Warm hospitality »

Was traveling with my infant. Was worried about food for her as she has a special dietary requirement. Novotel kochi staff and chef Ramesh went out of the way to take care of her and this us

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandeep m., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with Chef Ramesh and other team members. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Nandalal K. Business - 01/10/2019 Confirmed reviews AccorHotels
« Beautiful hotel with awesome staff »

I stayed in different floors. The 5th was bit bitter. Coz the right on top is the gym and people just put the weights down on the floor which gives a thunderous feeling. Also 6,7,8 floors bathroom tubs have towel stand placed very wrongly. Iam a 6 footer and many times my head hit it. Pls change the position. Rest...awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nandalal K., Thank you for taking the time to tell us about your experience at the Novotel Kochi Infopark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chandan Thakur General Manager

Ingi M. Business - 30/09/2019 Confirmed reviews AccorHotels
« As always, amazing! »

The staff and the hotel quality made my stay amazing. From the receptionists to the pool restaurant staff, you have the 5 Stars customer service skills, I am looking forward to coming back again, thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear INGI M., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary general Manager

Reuben S. Business - 30/09/2019 Confirmed reviews AccorHotels
« I enjoy staying at Novotel, its a very homely place and the staff are very friendly. »

I usually stay at the Novotel when I come to Kochi, the earlier visits were usually for a night but this time I stayed for 3 nights. I am done with the glitz and glam of staying in 5-star hotels when on business and like to stay in more homely environments. That's why Novotel is perfect. Also many of my colleagues have started staying at Sheraton 4 points as it is across the street from our office, however I prefer to stay away from the office when not on work :) The office commute was a pleasant surprise. On one of the days, i was delayed and the hotel obliged with the car even though it was past 10:30pm. Very nice. The staff are all very friendly, I like it when they strike up casual conversations, unlike many of the staff in the bigger hotels who either don't care, or are too busy or just use an "artificial air-india" smile :) By the way, I actually came to know about the Novotel brand when I stayed at your Hotel in Dubai when I was there on business. Also I would have rated the stay at 10/10 but went with 9 only as I thought (this is a personal opinion) that the western options on the breakfast menu were limited (perhaps this is in line with our guest profile). Having bacon on the menu perhaps, could have been a great idea :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reuben S., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will rework on breakfast part as you suggested. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary General Manager

Patrick M. Couples - 25/09/2019 Confirmed reviews AccorHotels
« Very happy with staff and how they addressed initial problems »

Unfortunately the first day was characterised by two significant problems. Firstly we were unable to re-access our room for a number of hours after stepping out because of a technical problem with lock. Once we were able to gain re-entry tHe manager moved us into a junior suite. The second problem occurred when the safe could not be opened in the normal way requiring its replacement. The rest of the stay was excellent and all staff went out of their way to make us feel at home. The treatment we received from Romesh and his staff wishing us a "happy world tour" was a special touch. Also many thanks to Anjala and the reception staff who under trying circumstances tried very hard to make us comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick M., Thank you for taking the time to tell us about your experience at the Novotel Kochi Infopark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you for recognizing Chef Ramesh and Anjali, they are happy to note that their efforts were so well appreciated. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sachin Maheshwary General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates