Hotel - Novotel Kochi Infopark
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Novotel Kochi Infopark Hotel

5.0/5 326 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • COCHIN INTERNATIONAL AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Thermal Spa
  • Fitness centre
  • Well-being
    • Massage
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 3 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

APOLLO3 km / 1 mi BOSCH3 km / 1 mi CONDUENT1 km / 0 mi EY3 km / 1 mi INDIAN OIL3 km / 1 mi LARSEN AND TOUBRO3 km / 1 mi NGA HR0 km / 0 mi TATA CONSULTANCY3 km / 1 mi VISUAL IQ1 km / 0 mi WIPRO TECHNOLOGIES1 km / 0 mi XEROX TECHNOLOGY1 km / 0 mi
BAKER HUGHES0 km / 0 mi COGNIZANT1 km / 0 mi ERNST AND YOUNG0 km / 0 mi IBS SOFTWARE0 km / 0 mi KPMG3 km / 1 mi MARIAPPS0 km / 0 mi SMART CITY1 km / 0 mi UST GLOBAL0 km / 0 mi WIPRO3 km / 1 mi WORLD TRADE CENTER1 km / 0 mi

Your meetings and events

State of the art modern meeting rooms and banqueting venues serving from 12-200guests

Novotel Kochi Infopark Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ALSACE 28 m2 3 m 40 20 20 25 0
BURGANDY 113 m2 3 m 85 30 30 65 60
CHAMPAGNE 231 m2 3 m 200 75 75 130 100
    • Screen
    • Flipchart
    • Soundproof
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Day light
    • Overhead projector
    • Airconditioned meeting room
    • WIFI access
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 128 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.8/5 AccorHotels Rating 573 reviews

Our guest reviews for
Novotel Kochi Infopark

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
5.0/5 TripAdvisor Rating 326 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Business - 15/07/2019 AccorHotels certified review
« It was good »

Initial checkin took some time. Though it was booked well in advance and also there was a follow up call from hotel a day before I reached on the time etc, still there was no room available when I arrived. I had to wait for 30 minutes before a room could be allocated. Also in the room , many of the accessories were not provided. There was a used soap in the toilet. The minibar was also vacant. Overall the experience was not as good as last time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suman J., Thank you for taking the time to tell us about your experience at the Novotel Kochi Infopark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sachin Maheshwary General Manager

Anonymous Business - 13/07/2019 AccorHotels certified review
« Excellent staff! »

Kangan and Rohan showcases a wonderful approach. They were very helpful in making my stay splendid. Thank you, guys!

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMRITA R., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary General Manager

Arun T. S. Business - 13/07/2019 AccorHotels certified review
« Excellent service »

Overall good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arun T., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary General Manager

Archana V. Business - 05/07/2019 AccorHotels certified review
« Awesome »

Extremely pleasant n welcoming staff, great room, lovely breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Archana V., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary

Ashwin Business - 30/06/2019 AccorHotels certified review
« Excellent Stay! »

Great hospitality by the hotel staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ASHWIN N., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Business - 26/06/2019 TripAdvisor review
« Amazing Staff... Very dedicated and professional... doing a great Job! »

Recently I stayed there and the experience was lovely. All the staff in the hotel are very nice professionals and do their job with heart... thats really lovely to see as a Proud Indian known for hospitality. Keep it up guys. Special mention to Spa Team. The Manager and staff forgot their names kindly mention in the reply if you have in record. Kudos to them... Keep up the great job you guys are doing... May you achieve the success the way you are working hard 💕 Thank You! Sriste Kulkarni

Our hotel has responded to the review
Our hotel has responded to the review

Dear SrishtiK46, It was a pleasure to have you stay at Novotel Kochi Infopark, and thank you for posting review of your stay on TripAdvisor. We are pleased to read your feedback and to note that you were impressed by the service. Our team is empowered to take initiatives to look after our guests and they enjoy doing this. Your appreciation will encourage them to create such great memories for our guests. I have personally shared your appreciation with entire team in particular with our SPA team, which has got them beaming with joy. The team and I look forward to welcome you back on your next visit. Sincerely, Sachin MAHESHWARY General Manager

Arun T. Business - 25/06/2019 AccorHotels certified review
« PLEASANT »

PLEASANT

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arun, We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, I wish we could have match your expectations during breakfast, please do write me at hb… and share your overall experience, since your feedback is valuable for us. Thank you again for sharing your brief experience, and I am sure your next visit will be much more pleasant than the previous one. Sincerely, Sachin MAHESHWARY General Manager

Padmaja V. Business - 24/06/2019 AccorHotels certified review
« Determined to Delight Customers »

This was my second visit to Novotel, Kochi in the last 3 months or so. This visit I regard as a special one as it started with a small hiccup of the hotel cab not showing-up in time to receive me at the airport, however, what I admired the most was how the professional front desk team at this hotel managed a quick turn around of the unforeseen event and provided me with a personalised, authentic service recovery. Infact, the concerned team took complete ownership of the mishap, met me in person when I checked-in and apologised profusely for the mishap. They also ensured they leveraged every possible opportunity to meet and exceed my expectations during my stay by all means. Now, I wish to acknowledge all those Service Angels who made my stay delightful. Kudos to Dhananjay, Sachu, Habeeba and Rakshit at the Front office for being exemplary Service professionals. I also wish to thank the genius guys Sunny, Sarosh and their Foot warriors from the Banquet without whom we would have been paralyzed to host a large scale event at the Novotel Banquet Hall. The F&B team led by Roshan, Rijin and Chefs Vishnu, Prithvi overwhelmed our appetites with a bountiful variety of Indian and continental food. My best wishes to Sachin Maheshwari- GM of this hotel for leading such a warm and service-oriented team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Padmaja V., Thank you very much for taking out time to share such a detailed and encouraging review. We are happy to know that your third visit, even though it started on a slightly sour note, has turned out to be just as good as the first and second one. We assure you that we have taken corrective measures to ensure that such mishaps do not repeat. It is always a pleasure to receive such a detailed feedback. I will share your comments with our team, especially with Roshan, Rijin, Vishnu,Prithvi, Dhananjay, Sachu, Habeeba and Rakshit. I am sure that this feedback will serve as a motivation to the entire team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Maheshwary. General Manager

Abraham Couples - 23/06/2019 AccorHotels certified review
« Was really good »

Had a good stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abraham, We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin MAHESHWARY General Manager

Abraham M. K. Families - 18/06/2019 AccorHotels certified review
« Great experience with every staff member helping and providing attention in every way »

I thoroughly enjoyed my stay and will stay here again in the future. Rijin Babu was amazing took care of everything we needed. Also Jaydip in the restaurant is superior and should be rewarded for his hard work. DJ at the front desk was very welcoming. Also Rajana one of the ladies on the cleaning staff is a pure professional and kept the room spotless and clean. I hope all these people get the credit they deserve and are promoted or rewarded due compensation for there excellent work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abraham, Thank you for staying at Novotel Kochi Infopark, and for sparing your valuable time to share feedback of your experience on this forum. It is delightful to know that you thought of our hotel to be beautiful. We are delighted to learn that you left with a positive impression of the hotel. We are grateful for your kind words of appreciation for our rooms, restaurant, food, services and hospitality. I have shared your detailed feedback with entire team in particular with our star Joydip, Rijin, Dhananjay AKA DJ & Ranjana, the team thanks you for your gracious comments and we look forward to the pleasure of your continued visits. Sincerely, Sachin MAHESHWARY General Manager

Pallavi P. Solo - 17/06/2019 AccorHotels certified review
« Thank you for great hospitality! »

Great stay! Good meal options! Perfect welcome on arrival!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pallavi, Thank you for choosing Novotel Kochi Infopark as your preferred accommodation choice. We are elated to read your review and to note that you had an enjoyable experience and that you have taken back fond memories of your stay with us. A personalized experience for each guest, is what the team strive for. It is hence important for our team to recognize our guests and their needs. I have shared your generous appreciation with the entire team. The team and I look forward to welcome you back soon. Sincerely, Sachin MAHESHWARY General Manager

Amrita. Business - 13/06/2019 AccorHotels certified review
« Excellent service! »

It was a wonderful experience! The staff were the best part of the experience. The front desk staff (gentleman from the north east)- Karan and the restaurant manager- Rijin, made the experience even better by providing personalized service. They were absolutely amazing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amrita, We very much appreciate your lovely comments regarding your stay at the Novotel Kochi Infopark. It was a pleasure to have you celebrate your birthday celebration at Novotel Kochi Infopark and we appreciate your time to post feedback of your stay experience. I have shared your comments with our entire team, in particular with our star Rohan who made a beautiful greeting card for this special occasion of yours, and with Kangkan and Rijin, as well, which has got them beaming with joy. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin MAHESHWARY General Manager

Mayu Business - 12/06/2019 AccorHotels certified review
« Extremely Satisfied »

It was extremely comfortable and as usual the staff had well taken care of myself. They always amazed their guest with their overwhelming hospitality and care.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mayura We very much appreciate your kind comments regarding your stay at the Novotel Kochi Infopark, and thanking you for your repeat visits. We are elated to read your review and to note that you had an enjoyable experience and that you have taken back fond memories of your stay with us. The team and I, look forward to the pleasure of welcoming you back to your home in kochi. Sincerely, Sachin MAHESHWARY General Manager

Mathew M. J. Families - 11/06/2019 AccorHotels certified review
« Great room, food and truly friendly staff »

Great rooms. The Square had some really good staff. Rejin, Sanesh and their team were friendly and provided great service. Even Ramesh and Vishnu the chefs were friendly people beside their great cooking. Sachu and Anjali at the reception were exceptional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mathew, I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Novotel, we pride ourselves on exemplary standards of service and hospitality and hence I am glad we managed to make you feel very special through your interaction with our dedicated Novotel colleagues. I have shared your kind words with entire team, in particular with our star Rejin, Sanesh, Chef Vishnu & Chef Ramesh, and also with Sachu & Anjali, which has got them beaming with joy. We look forward to welcoming you back with us soon for a return stay Sincerely, Sachin MAHESHWARY General Manager

Khushboo K. Business - 04/06/2019 AccorHotels certified review

Staff are very friendly very nice,hope to visit again.Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khushboo, We very much appreciate your kind comments and excellent ratings, regarding your stay at the Novotel Kochi Infopark. We are pleased to read your feedback and to note that you were impressed by the service. Our team is empowered to take initiatives to look after our guests and they enjoy doing this. Your appreciation will encourage them to create such great memories for our guests. The team and I welcome you back soon. Sincerely, Sachin MAHESHWARY General Manager

Pavlina Business - 02/06/2019 AccorHotels certified review
« Memorable experience »

I am always happy to come back to this hotel. If I say "personal touch", it perfectly describes the attitude of all the staff. It always feels like visiting family. The restaurant buffets are best out of the best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pavlina, I am glad that you enjoyed your repeat visit at Novotel Kochi Infopark as it is our constant endeavor to provide our guests with the best services and facilities. Also, it is great to know that the hotel's services & facilities along with the warm hospitality showcased by our ambassadors, made your stay comfortable and enjoyable. I have shared your detailed review and appreciation for my team members which had got them beaming with joy. Reviews such as yours further motivate us to benchmark as a brand with the highest hospitality standards. Please accept our heartfelt gratitude and thank you again for making us your hospitality partner. Indeed, we look forward to welcome you back soon and hope that your next visit will be as pleasant as the previous one. Sincerely, Sachin MAHESHWARY General Manager

Suraj A. Business - 01/06/2019 AccorHotels certified review
« Good staff and nice facilities »

Superb

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suraj, Thank you for taking the time to convey your comments and for choosing Novotel Kochi Infopark as your accommodation choice It is always a pleasure to receive positive feedback. I will share your comments with our team. I am glad to know that you had an overall nice experience staying with us. I would like to inform you that we have designed our menu. keeping the current food trend and based on guest feedback, but the dishes mentioned on the menu are not limited, our culinary team feel proud in offering personalized desired delicacy to the guests, hence on your next visit do share your preferences with our ambassadors and we will surely delight you by aggrandizing your experience. The team and I look forward to welcome you back soon. Sincerely, Sachin MAHESHWARY General Manager

Chithira Business - 31/05/2019 AccorHotels certified review
« Very nice »

It was a great experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chithira, We very much appreciate your kind ratings regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcome you back soon. Sincerely, Sachin MAHESHWARY General Manager

Sasidhara V. Business - 31/05/2019 AccorHotels certified review
« Fantastic »

The stay ,services and the friendly staff right from your executive to room services was awesome. Looking forward for my next stay with you all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sasidhara, Thank you for staying at Novotel Kochi Infopark and sharing such a lovely stay experience on this forum. We are pleased to read your feedback and to note that you were impressed by the service. Our team is empowered to take initiatives to look after our guests and they enjoy doing this. Your appreciation will encourage them to create such great memories for our guests. The team and I look forward to welcome you back soon. Sincerely, Sachin MAHESHWARY General Manager

James T. Business - 30/05/2019 AccorHotels certified review
« A very good stay, food and spa »

Overall was happy with the room, service, facilities, food and the Spa

Our hotel has responded to the review
Our hotel has responded to the review

Dear James T., Thank you for your loyalty and patronage with Accor. We very much appreciate your lovely comments regarding your stay at the Novotel Kochi Infopark. I am thrilled to know that you had a fantastic stay experience you have enjoyed the sumptuous buffet, spa treatment and personalised services extended to you by our ambassadors. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin MAHESHWARY General Manager

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