Hotel - Mercure Istanbul Umraniye
Mercure Hotel Mercure Hotel

Mercure Istanbul Umraniye

4.0/5 144 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Shoe shine machine
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-00:00
    • Opening hours : Week-end 00:00-00:00

Business services

  • 1 meeting room(s)
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Hotel location

Your meetings and events

Mercure Istanbul Umraniye Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LA LUNA BALLROOM 168 m2 3 m 120 50 0 90 0

Our rooms

  • 126 rooms
  • 60 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 173 reviews

Our guest reviews for
Mercure Istanbul Umraniye

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 144 reviews
Guest B. Business - 01/08/2019 AccorHotels review
« great experience »

great experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Qiang D., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Loaie B. Families - 28/07/2019 AccorHotels review
« Overall OK »

Overall OK but some Improvements needs to be done while we visited restaurant at 21:00 and almost no one their

Our hotel has responded to the review
Our hotel has responded to the review

Dear Loaie B., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Simone Business - 17/06/2019 AccorHotels review
« Perfect for what i needed »

I was extremously satisfied with your hotel. Perfect location for business, very clean, big spaces, nice premises including bar and restaurant. Keep up the good job.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simone B., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Aleksander Business - 17/06/2019 AccorHotels review
« Nice environment for Business Trip »

Nice location, good quality rooms, good breakfast, great spa and bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aleksander J., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

S. A. Families - 14/06/2019 AccorHotels review
« A very good stay »

We were very satisfied with our hotel stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shahbaz A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pd Business - 12/06/2019 AccorHotels review
« Broken windows »

I checked out after one terrible night. I was checked into a room on the 7th floor. The floor to ceiling height window next to the bed was completely broken and incredible dangerous. The internet was not working. The air conditioning not working. These were brought to the attention of the hotel staff immediately, who did not show due concern and would look into it sometime.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter D., Thank you for taking the time to tell us about your experience at the Mercure Istanbul Umraniye. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Couples - 13/05/2019 AccorHotels review

The furniture are not comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ghassan A., Thank you for taking the time to tell us about your experience at the Mercure Istanbul Umraniye. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Gabriel Families - 05/05/2019 AccorHotels review
« A pleasant stay, a new experience »

A great hotel, impeccable cleanliness, professional staff, very good location, a very diversified and rich breakfast, in a word: excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gabriel Florin D., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Khalid Couples - 04/05/2019 AccorHotels review
« Another stay at Mercury Hotel! »

The rooms were clean. Some of the front desk were helpful. The duty manager was so supportive. Variety of food at breakfast. The AC was not working at the assigned room. We had to move to another room at the midnight. Actually, the hotel maintenance team failed to fix the AC problem after 5 hours. Car parking was available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear khalid a., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nasser E. Couples - 29/04/2019 AccorHotels review

it was ok, but when I request to extend my staying in the hotel, reception rejected my request directly, without trying to support me, I felt that they was happy that my room will be empty. the room was very small, it was unexpected, I ordered king size room, but I got very small room, so I changed the hotel :( and got bigger room with nearly same price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nasser E., Thank you for taking the time to tell us about your experience at the Mercure Istanbul Umraniye. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Family - 28/04/2019 TripAdvisor review
« i love the hotel area and the hotel »

it was a clean hotel and friendly the respect from the staff i'm Mercure hotel fans and i recommended this hotel for every one and for the family their is metro station near of the hotel and Sabiha airport

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Miguel A. S. S. Business - 26/04/2019 AccorHotels review
« Good but something to improve »

The hotel in general is really good. The gym and the hamam are perfect. Only I dindt have a good wifi conexion. It was really slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miguel Angel S., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr H. Business - 03/04/2019 AccorHotels review
« Perfect stay »

Very nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jiaqing H., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Gökçe E. Business - 21/02/2019 AccorHotels review
« It was very comfortable and relaxing »

Staff was very friendly. My room was spacious and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear gokce e., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ejw Business - 03/02/2019 AccorHotels review
« Nice hotel, comfortable rooms »

Very nice, helpful and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hans W., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Joseph Business - 19/01/2019 AccorHotels review
« Mercure istanbul very good hotel »

Enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear John T., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Solo - 27/11/2018 AccorHotels review
« Clean, spacious, decent breakfast »

Particularly liked the breakfast service (included in b&b room rate). Location (right off a highway intersection connecting the Asian and European halves of Istanbul) may be much more suited to tour groups with their own tour bus than for individual travellers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kat Tai T., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Zl Business - 01/11/2018 AccorHotels review
« TERRIBLE »

1LOST CLOTHES 2LOST MONEY 3NO FEEDBAK FROM RECEPTION

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lei Z., Thank you for taking the time to tell us about your experience at the Mercure Istanbul Umraniye. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mohamed L. Business - 27/10/2018 AccorHotels review
« Excellent 4 star Hotel for Business Trip at Asia side of Istanbul »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed L., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

:) Business - 23/10/2018 AccorHotels review
« welcoming »

comfortable, relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chai Seng C., We very much appreciate your comments regarding your stay at the Mercure Istanbul Umraniye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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