Hotel - Hipark by Adagio Serris - Val d'Europe
HiPark by Adagio Hotel HiPark by Adagio Hotel

Hipark by Adagio Serris - Val d'Europe

3.5/5 1,760 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • Late Check-out (Paying)
  • Dry cleaning / Ironing
  • Boutique Gourmande
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna

Catering

  • Breakfast

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

Hipark by Adagio Serris - Val d'Europe Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALLE DE REUNION 71 m2 0 m 50 26 0 33 0
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our apartments

  • 210 apartments
  • 100% non-smoking hotel
  • 9 apartments for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings
4.1/5 AccorHotels Rating 2,586 reviews

Our guest reviews for
Hipark by Adagio Serris - Val d'Europe

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,760 reviews
Henrik Families - 11/08/2019 AccorHotels review

Very nice pool and fantastic breakfast :-) But our room 258 had winespots on the carpet and the shower did not work OK...........we asked 2 times in the reception if you could fix it, but you never did :-( Not good !!!

Fiona M. Families - 11/08/2019 AccorHotels review
« Ok »

It was ok, our pull down bed was broken an d reported but wasn’t fixed.

Emma Families - 11/08/2019 AccorHotels review

It was okay however not what we expected on what I booked. Booked family room which advertised as having 2 double beds and a balcony. One double bed, a sofa bed and Juliet balcony are not what we’re advertised! Sofa bed incredibly uncomfortable. Requested an adjoining room which we did not get and we were quite a distance from the other room. Freezer door did not close to freeze ice packs. Shower head did not stay in correct position and kept slipping down to spray the wall. Size of room was good. Shower hot. Separate toilet and shower fantastic for children. Apartment style fantastic to make own breakfast and sandwiches for lunch.

Microproc Families - 09/08/2019 AccorHotels review
« Below average !! »

No cleaning service was part of our booking and it was nowhere mentioned. Iron was mentioned and we requested many times but not once given. Some of the staff members were quite rude for no reasons. Location was good as it was near to Disney Land but otherwise below average.

Anonymous Families - 09/08/2019 AccorHotels review
« Abdullah »

Beautiful

Peagie Families - 08/08/2019 AccorHotels review

very good and great reception by staff

Anonymous Families - 08/08/2019 AccorHotels review

Friendly staff, well equipped room

Mary Families - 08/08/2019 AccorHotels review
« Excellent friendly staff »

Found staff to be extremely helpful and friendly. The out door pool was great. The bus service to Disney is Efficient.

Family - 08/08/2019 TripAdvisor review
« After service is very BAD! »

During the stay was excellent, staff ver helpful, room was great, swimming pool was nice n clean. But after we checked out, we find out that one jacket was left inside the closet. We have been trying to contact by phone n email(even via the accor). No response at all. Was not expensive one but my boy favo.

Acerina M. Families - 05/08/2019 AccorHotels review
« Great stay »

We had a wonderful stay. The service was excellent, really friendly and eficient staff. The room was good and the pool was a nice extra with the heat wave we suffered.

Agnes Solo - 03/08/2019 AccorHotels review
« Value-choice for visiting Disneyland Paris »

The price matches the experience I was expecting. Staffs are helpful and the spot is convenient. Just to be reminded if you are carrying heavy luggage, please don't walk to the hotel as the road near the hotel was in bad condition. But for the other time, walking to the Disney Resort is a good choice. Nice view and silent environment. Perfect for a rest after the long day in Disneyland Paris. The only thing I was not quite happy with was there were not enough lights in my room which I couldn't do my writting there. I especially wanna thank a staff who I forgot her name. It was my second day of the stay. I asked for some hangers in the morning, but there was no one putting hangers in my room as promised when I returned. Then I called the reception again and this girl came up, helping me look for hangers from other rooms by herself. I really appreciate how she was will to help us. Thanks a lot!

Jeff Couples - 03/08/2019 AccorHotels review
« Nice room with nice environment »

Clean room, ease check in check out procedure.

Neeta N. Families - 02/08/2019 AccorHotels review
« good experience »

overall stay was good but would be better if the room had more cleaning materials such as a floor cleaning brush, the kitchen to be equiped with a knife and a chopping board.

Nicole Friends - 01/08/2019 AccorHotels review
« Fab for families and Disney »

Great Apartment Hotel.with lovely pool. 15 min walk to Disney. Highly recommended. No daily room maintenance, so it is up to you to ask for more toilet paper. No big deal.

Leeds, U. Friends - 31/07/2019 AccorHotels review
« Declining room standards »

I have been a regular visitor to the Hipark - this was my 11th stay there. I was disappointed to see how much the room standards have dropped. Check in was friendly if a little slow. There always appears to be a lack of staff on the reception desk. As it was pre 3pm, the room was not yet ready, so we stored our bags and went to explore. Came back later and was allocated Room 205. I booked an Apartment, 1 Bedroom, with Balcony. The balcony was so narrow and small that only one person could stand on it at a time. Not worth paying the extra for a balcony. The room was not in the best state. There were dubious visible stains on the end of the mattress and on the fridge. (Photos available) Nearly all the shelves in the wardrobe were broken off and missing (making it difficult to store clothing). (Photo available) Kitchen fundamentals were missing – no wine glasses, no sharp knife to cut fruit etc. But the biggest surprise was in the unlocked safe. There were 2 pairs of women’s underwear and a cosmetic face mask pack. (Photo available) I asked at reception for wine glasses and a knife, only to be told that they didn’t have any and we weren’t to expect any. I also handed over the women’s underwear and face mask in case anyone wanted to claim it as lost property. Reception then said they would see what they could do about the kitchen items. Glasses and a knife turned up in the room … the next day. There was also an issue with the key cards. On returning to the room every night of the stay, they had deactivated and needed a trip down to reception (and a wait in a queue) to have them reactivated. The excuse was that we must have had them near a mobile phone. They weren’t – they were in a bag away from anything electrical. I had already booked my next stay in October (my 12th) before I had this stay. Hopefully it will be a lot more pleasant experience than this one.

Kt Families - 29/07/2019 AccorHotels review
« Europe 2019 »

5 nights in extreme hot weather was made so comfortable by air conditioning and pool outside. Free shuttle to Disney and fantastic shopping centre just a few minutes walk away. Staff were very friendly and helpful. I knew how good this hotel was from staying the previous year and wouldn't book anywhere else now.

Paul Families - 28/07/2019 AccorHotels review
« Great stay »

Great location, lovely staff, had everything we needed

Jamie F. Couples - 26/07/2019 AccorHotels review
« Broken fridge & lighting & key continually not working. »

The fridge did not have a feeder door. We could not store frozen food. The lamp was broken. We reported this on day of arrival, it was not fixed until the afternoon of the following day. Our card key stopped working every day. So we had to go down to reception every time to have the key re-programed. Your staff told us not to put key card near a mobile phone. We had not put the key near anything electrical or magnetic. We contacted your Facebook page but did not get a reply. This was a birthday trip. We have stopped at the HiPark 6 times in 3 years. We will not stay again. No stars on trip advisor!

Tracey Families - 25/07/2019 AccorHotels review
« Short break »

Amazing experience only 15 minutes from Disney. Very good facility's and close to shops.

Boobaloo Families - 25/07/2019 AccorHotels review
« Wow! What a BRILLIANT place to stay »

Excellent! I didn't know what yo expect as I'd never stayed in an aparthotel before, but it was perfect. Incredibly comfortable bed, beautiful bathroom with a full deep bath, towels and toiletries! Receptionists were incredibly friendly, helpful and welcoming. I didn't use the pool this stay, bit I am already booked to return in September Just brill

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