Hotel - Mercure Bandung Nexa Supratman
Mercure Hotel Mercure Hotel

Mercure Bandung Nexa Supratman

4.5/5 392 reviews
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • HUSEIN SASTRANEGARA
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 7 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ASURANSI JASINDO0 km / 0 mi DINKES BANDUNG1 km / 0 mi GOVERNOR OFFICE2 km / 1 mi KEMENTRIAN KEUANGAN3 km / 2 mi KEMNTRIAN PERTANIAN2 km / 1 mi PEMERINTAH KOTA5 km / 3 mi PRODIA4 km / 3 mi TELKOM JAPATI3 km / 2 mi
BANK WOORY SODARA2 km / 1 mi DINKES JABAR5 km / 3 mi KEMENTRIAN HUM AND HAM5 km / 3 mi KEMETRIAN ESDM3 km / 1 mi MANDIRI UNIVERSITY11 km / 7 mi PEMERINTAH PROVINSI3 km / 2 mi SMARTFREN1 km / 0 mi

Congress centre

PUSDAI CONVENTION2 km / 1 mi

Your meetings and events

Hotel Nexa features 6 function rooms that can accommodate up to 260 guests. Perfect for meetings, conferences and private functions.

Mercure Bandung Nexa Supratman Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BROADBAND 2 0 m2 0 m 0 0 0 0 0
VIDEO CONFERENCE 42 m2 3 m 38 24 25 27 24
VIRTUAL 1 42 m2 3 m 38 24 25 27 24
VIRTUAL 2 42 m2 3 m 38 24 25 27 24
VIRTUAL 3 42 m2 3 m 38 24 25 27 24
BROADBAND 1 70 m2 3 m 65 22 36 45 50
GRAND BROADBAND 339 m2 3 m 260 80 80 180 180
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Each room features comfortable beds, high speed Internet access, minibar, coffee and tea making facilities, 42" LCD TV and safe deposit box.

  • 181 rooms
  • 150 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 191 reviews

Our guest reviews for
Mercure Bandung Nexa Supratman

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 392 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Ranggo D. Couples - 09/09/2019 AccorHotels review
« Great »

I really enjoyed staying at Mercure Bandung. Comfortable hotel and strategic location. The breakfast is also delicious, the menu is varied. The staff are also friendly and responsive. It's just unfortunate when I request to extend my stay until 1 pm, only allowed until 12:30 pm. Makes me rush to finish praying.

Eka Families - 07/09/2019 AccorHotels review
« Mrs »

(-) I asked for 1 big bed because We brought our 8 months baby but not available. My mom asked for 1 big bed and she booked via agoda with same price and she got it. It didn’t matter because the double bed also comfortable but was surprise that member should get more priviledge right? Lighting in hall a bit dim, my mom did not really like it. There was no room service menu in my room (+) staff service and breakfast options very good! Overall satisfied :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eka, Warmest Greeting from Mercure Bandung Nexa Supratman, We sincerely apologize that your recent visit with us was not up to par. Providing the highest level of hospitality is our number one priority and knowing that we have fallen below the standards is something we like to address immediately. We will take serious action to improve and give better hospitality to every customer. We very much appreciate your feedbacks and we will make sure that this issue will not happen again. We hope you can forgive this inconveniences and will not stop you from staying with us again in the future. Warm Regards, Hotel Management

Anonymous Business - 07/09/2019 AccorHotels review
« Comfortable room, variety of breakfast »

Nice clean room, friendly staff, excellent breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Greetings from Mercure Bandung Nexa Supratman! Thank you for your compliments over the room’s cleanliness, breakfast quality and staff hospitality. We're happy that your stay with us meet the expactation. I look forward to welcoming you back and to enjoy another wonderful experience with us. Sincerely, Sri Nurhamsah General Manager

Kenny S. Solo - 05/09/2019 AccorHotels review
« Very happy and statisfied. »

I love the ambience and everything was set very neat and CLEAN.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenny S., Warmest Greetings from Mercure Bandung Nexa Supratman. Thank you for your valuable feedback and for taking the time to write a comment of your experience with us. I am glad to know that you’ve had such a lovely time at our hotel, enjoying our Hotel facilities and our hospitality and that you were satisfied with our cleanliness. I look forward to welcoming you back and to enjoy another wonderful experience with us Sincerely, Sri Nurhamsah General Manager

Ricky W. Business - 04/09/2019 AccorHotels review
« One week business trip »

Staying for one week in Bandung Nexa. Receptionist welcoming me with a warm gesture. The overall experience is good and satisfaction. One thing that can be improved is the internet connection. I wish they have a stable internet connection.

Ali Friends - 03/09/2019 AccorHotels review

The Showerhead need to replace with better head as it is very old style and not functioning.

Arian A. Couples - 03/09/2019 AccorHotels review
« great place to stay. »

booking and check in was easy, the stay was wonderful. all of our requests are granted.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arfian, Warmest Greetings from Mercure Bandung Nexa Supratman. Thank you for your valuable feedback and for taking the time to write a comment of your experience with us. I am glad to know that you’ve had such a lovely time at our hotel, enjoying our Hotel facilities and our hospitality and that you were satisfied. I look forward to welcoming you back and to enjoy another wonderful experience with us. Sincerely, Sri Nurhamsah General Manager

Pretty Families - 02/09/2019 AccorHotels review
« great »

it was great.. everything is smooth but need some improvement on refilling the breakfast buffet. it tooks a while..

Ade M. Business - 01/09/2019 AccorHotels review
« Wonderfull »

Great personality from Hexa Staff,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ade M., We sincerely thank you for your great review and for sharing your experince during your stay, Thank you for highlighting great personality from our staff that is very much appreciated. We hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Anto Business - 31/08/2019 AccorHotels review
« Good hotel, good stay »

Great service as usual, thanks Mercure!

Our hotel has responded to the review
Our hotel has responded to the review

Dear YULIARSO DWI ANANTO, We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Stefanny Families - 30/08/2019 AccorHotels review
« The room is big and I would love to come back here »

Everything is great, I love the way your receptionist greeted us. The room is big, but I think you should give the bathroom a door so the water won't splash outside when we took bath.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stefany, We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Dea G. Couples - 28/08/2019 AccorHotels review
« All good »

All perfect BUT the guests who stayed around my room. But when I complained that to front office, they followed up my feedback quite quickly. It was amazing :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Dea G., We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Anonymous Families - 28/08/2019 AccorHotels review
« Cozy enough »

My children love it, the swimming pool, the food, it was a good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Ms. Riri Risanti, We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Anonymous Families - 27/08/2019 AccorHotels review
« Beautiful room with nice attitude »

Great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management

Verawati A. Families - 27/08/2019 AccorHotels review
« Holiday »

Nice place for holiday with family

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.Verawati a. , We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Rp Families - 23/08/2019 AccorHotels review
« Not bad, but not impressive either »

Hotel is quite new in good location, comfortable room, but bathroom is cracking in some parts already. Breakfast is below standard compare to other Mercure or Accor hotels. Taste of the coffee is terrible, smells like soap, most of the menu have run out by 9 am, and it's weird that sausage is 'by request' together with egg station. Parking is a bit messy given space limitation, but since Valet is free then it's not a big issue

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warmest Greeting from Nexa Hotel Bandung, Thank you for choosing Nexa Hotel Bandung as your staying place. We sincerely apologize that your recent visit with us was not up to par. Providing the highest level of hospitality is our number one priority and knowing that we have fallen below the standards is something we like to address immediately. We will take serious action to improve and give better hospitality to every customer. We very much appreciate your feedbacks and we will make sure that this issue will not happen again. We hope you can forgive this inconveniences and will not stop you from staying with us again in the future. Warm Regards, Management Nexa Hotel Bandung

Alex S. H. Families - 23/08/2019 AccorHotels review
« Nice hotel and value for money »

I am happy with the hotel. Nice and comfy....super fast check in and check out. the breakfast was good. However, one thing bother me was that the toilet door can not be lock due to the door handle was damage..i was in 513. Need somebody to fix the door it. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Intan P. Couples - 20/08/2019 AccorHotels review
« Great location, good value »

- easy access as the location is so close to Gedung Sate - close to the busy factory outlet road, Jalan riau. Less than 5 mnts u will be there. - Worth a penny with a comfy and clean bed room, good taste of breakfast, free bycicle to go around, decent swimming pool and gym.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Tara Families - 15/08/2019 AccorHotels review
« Best price for comfort »

Price is quite lower than any mercure hotel but surprisingly everything was on the same mercure standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Mohammad R. Families - 09/08/2019 AccorHotels review
« Good stay but need improvement for the swimming pool »

The hotel’s ambience is cozy and tidy. The design and the color of ornaments are very good. The room is clean and quite. The staffs are friendly and supportive. The meals are good. Strategic location near to any places in the city. The price is reasonable and value for money. However, the pool is not quite good. The water is very cold forbids me and my baby to play with in the swimming pool. The smell around the swimming pool is stink and unpleasant. Perhaps it came from the drainage. Need to improve your swimming pool area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R. Mohammad, First and foremost, I would like to thank you for your patronage and giving great comments to Mercure Bandung Nexa Supratman. We always strive to maintain our quality and your feedback is surely valuable for our improvement. Rest assured that we will share them with related departments for consideration and further actions. I hope we would have the chance to welcoming you back and change your impression of our hotel. Sincerely, Sri Nurhamsah General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates