Hotel - Pullman Guangzhou Baiyun Airport
Pullman Hotel Pullman Hotel

Pullman Guangzhou Baiyun Airport Hotel

4.0/5 1,855 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Overnight shoe shine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Natural swimming pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Other sports activities  (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 20 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

CHINA SOUTHERN AIR5 km / 3.11 mi FEDERAL EXPRESS0 km / 0 mi HYUNDAI15 km / 9.32 mi TOYOTA15 km / 9.32 mi
DHL0.3 km / 0.19 mi HITACHI15 km / 9.32 mi NISSAN15 km / 9.32 mi

Your meetings and events

1500sqm pillar-free multi-functional Kapok Grand Ballroom460sqm pillar-less Concorde Ballroom20 flexible meeting rooms

Pullman Guangzhou Baiyun Airport Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Kapok Grand Ballroom 1,500 m2 8 m 1500 200 190 750 864
1/F VIP Rest Room 48 m2 4 m 60 24 30 42 0
Astor 84 m2 4 m 60 30 30 40 0
Belvedere 310 m2 6 m 200 120 144 100 180
Delano 47 m2 3 m 0 0 0 0 0
Eden 40 m2 4 m 0 0 0 0 0
Majestic 176 m2 5 m 110 60 70 54 120
Meeting Room 29 m2 3 m 0 0 0 0 0
Metropole 70 m2 4 m 0 0 0 0 0
VIP ROOM 1 59 m2 3 m 30 15 20 18 15
VIP ROOM 2 50 m2 3 m 24 15 20 18 24
VIP ROOM 3 70 m2 3 m 40 21 20 24 24
VIP ROOM 4 50 m2 3 m 24 15 20 18 24
VIP ROOM 5 53 m2 3 m 30 15 0 18 24
VIP ROOM 6 55 m2 3 m 30 15 20 18 24
VIP ROOM 7 53 m2 3 m 30 15 0 18 24
VIP ROOM 8 110 m2 3 m 100 39 48 0 24
VIP ROOM 9 56 m2 3 m 30 15 22 18 24
Concorde Ballroom 460 m2 7 m 300 164 188 150 264
Merchant 58 m2 3 m 0 0 18 0 0
    • Soundproof
    • Audio and video equipment
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 578 rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 AccorHotels Rating 3,727 reviews

Our guest reviews for
Pullman Guangzhou Baiyun Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,855 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 17/05/2019 TripAdvisor review
« Best option for early flights »

Having a flight early morning i stayed One night in this hotel. It was do convenient. Welcoming place, Easy to walk or take shuttle to any terminal. Team is welcoming and efficient Rooms are big clean and silent

Fanming Z. Business - 13/05/2019 AccorHotels certified review
« Make me very happy, nice experience »

Hotel is new and nice, and give me free upgrade, I like it very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FanMing Z., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Noel W. Solo - 09/05/2019 AccorHotels certified review
« The hotel is very nice and the staff very friendly »

It was nice to have a very nice representative waiting at the airport to pick me up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NoelCedric W., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

_yncheng Business - 08/05/2019 TripAdvisor review
« Excellent »

It is one of the best hotels in Guangzhou. Walking distance to the airport so you don't need to put up with long queue for a taxi or taxi drivers complain about the short distance where you are going. Club lounge and gym are excellent. Breakfast is ok but there is always room for improvement. There are two wings at the hotel. Try to stay at the new one (the executive floor side) if you could. Accor Platinum member also gets a nice fruit basket on arrival. Will stay again for sure.

Kevin A. Business - 04/05/2019 AccorHotels certified review
« Great place to stay »

Have stayed here many time and have been 100% satisfied every time. The rooms are great and the staff excellent. As we stay in the executive wing we really only get to know staff in that area. The club room staff are excellent. A special thanks to Cherish who runs a very good club room and also thanks to Lina, Alison, Lili and all the other staff (sorry but can't recall their names) in the club room who looked after us so well. Also thanks to Wang Yang the Guest Liaison Manager who was very friendly and visible to ensure guests needs were met.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin A., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Business - 03/05/2019 TripAdvisor review
« Excellent Hotel to stay at »

Have stayed here many times and have been very satisfied every time. The rooms are great and the staff are excellent. As we stay in the executive wing we only really get to know the club room staff. A special thanks to Cherish who runs a great club room and Lisa who used to be in the club room but is now in the reception area. Also thanks to Lina, Alison, Lili and all the other staff in the club room who looked after us so well. In addition we met the new Customer Liaison Manager Wang Yang who oversaw that customers were well catered for. He is a friendly and highly visible person. Whilst the bus trip to the Canton fair can be a little longer than downtown hotels, the buses are comfortable and the trip is not a problem.

Al Business - 02/05/2019 AccorHotels certified review
« Excellent hotel. »

Excellent stay made so with good staff and a clean hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew L., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Phillip R. Business - 01/05/2019 AccorHotels certified review
« We received the best service from a great friendly team. all aspects of our stay were exceptional.A Great Hotel! »

Excellent! we could not be more happy from every aspect . Wang Yang and the team were excellent. Especially the girls in the third floor lounge. the overall ambiance and service makes you feel very special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PhillipJohn R., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Wanderin' S. Business - 30/04/2019 AccorHotels certified review
« fully satisfyed returning customer »

very convenient location, spacey and clean rooms, good food, fast and easy access internet, friendly and helpful staff - so I return over all the years again and again to this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Klaus F., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Adam F. Business - 27/04/2019 AccorHotels certified review
« Comfortable and clean »

Great as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear AdamNicholas f., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Minh Business - 25/04/2019 AccorHotels certified review
« Roomy and clean. »

The building a bit aging, but the room very roomy and clean also doesn't hear the noise from aircrafts, Love it !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Minh Q., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Henry V. D. V. Business - 24/04/2019 AccorHotels certified review
« A pleasurable stay. »

Good service.Clean.Nice happy hour.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HenryTheodoreFranciscus V., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Malcolm B. Business - 20/04/2019 AccorHotels certified review
« Very good »

Lovely hotel staff in buffer restaurant not engaged with customer service though

Our hotel has responded to the review
Our hotel has responded to the review

Dear MalcolmHoward B., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Business - 19/04/2019 TripAdvisor review
« Again and again. »

Stay also when I'm in GZ in this hotel. Why I do so? Fits perfect to my needs and demands. Derictly linked to thre airpart, great and spacy rooms, nice restaurants, complete b#feast, fast and easy internet. No reason to try another hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. Your right we are conveniently located across Guangzhou Baiyun International Airport it takes you 30-seconds walk from the main terminal Exit 12-13 don’t forget when you come from the Arrival please use the escalator and go up one level and ask at Information desk for exit 12-13 where you also see our Pullman Hotel Name. We also have free pick up service please mention this service when you make your booking so some of our attentive team will pick up at the Arrival hall. Don’t forget our white Golf buggy standing outside the Exit 12-13 which can help you with your luggage. All our Guest Rooms are European standard and have the Pullman bed with super comfy pillows and two legs pillows for a good rest after a long flight. The air conditioning system is up to standard and the shower room has separate tub and rain shower. All Guest Rooms give you enough space to do your business or leisure Activities. For your next arrival don’t forget our Touch Spa at the third floor West wing with our amazing Swimming pool and Fitness lounge which is open from 6:00am in the morning till 22:00pm at night.. Thank you for recommending our Pullman Hotel for all Trip Advisor visitors and please feel welcome back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, WangYang Guest Experience Manager My E-mail = qamgr@pullmanguangzhou.com Easy Booking = info@pullmanguangzhou.com  “BEST AIRPORT HOTEL IN CHINA 2019 AWARD BY SKYTRAX”

Kun S. Couples - 16/04/2019 AccorHotels certified review
« A comfortable night »

All the services at Pullman Hotel were so surprising. The delicious breakfast and the clean swimming pool were memorable. But the temperature of the swimming pool was a little cold for my wife. Maybe, it was only 20℃ at that night. In brief, your hotel is the best one among all the starred hotels I have met.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kun S., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you so much for your feedback and we will do our best to improve it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Tracy Business - 16/04/2019 AccorHotels certified review
« great location for flight cancellation »

The overall experience was good, but I was very disappointed by being declined to have buffer dinner on the day of my stay because the restaurant was fully booked by groups. It was surprising to me that resident customers can not fully enjoy the hotel facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xue X., Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Baiyun Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sorry for inconvenience caused due to hotel have big events group in house. However our restaurant still open for other guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager WangYang

Stefan K. Friends - 09/04/2019 AccorHotels certified review
« Very pleasant Hotel with friendly and helpful staff »

Second time staying here and would always book it again. It is a great hotel with excellent rooms and facilities and staff that is always approachable and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stefan K., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Scott B. Business - 08/04/2019 AccorHotels certified review
« Fantastic location and outstanding service »

Stayed for business, overnight stay. Staff extremely friendly and room and amenities are 1st class. Would highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ScottDarren B., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Hongbo Business - 07/04/2019 AccorHotels certified review
« Very Good »

The staff is very professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HongBo L., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Anonymous Couples - 04/04/2019 AccorHotels certified review
« Convenient »

Hotel staff are nice and helpful. Room is clean. Just a few minutes from Baiyun Airport. Easy and convenient to take train to city centre from Airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SiuPingPhyllis L., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates