Hotel - Pullman Guangzhou Baiyun Airport
Pullman Hotel Pullman Hotel

Pullman Guangzhou Baiyun Airport Hotel

4.0/5 1,905 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

CHINA SOUTHERN AIR5 km / 3.11 mi FEDERAL EXPRESS0 km / 0 mi HYUNDAI15 km / 9.32 mi TOYOTA15 km / 9.32 mi
DHL0.3 km / 0.19 mi HITACHI15 km / 9.32 mi NISSAN15 km / 9.32 mi

Your meetings and events

1500sqm pillar-free multi-functional Kapok Grand Ballroom460sqm pillar-less Concorde Ballroom20 flexible meeting rooms

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Meeting Room 29 m2 3 m 0 0 0 0 0
Eden 40 m2 4 m 0 0 0 0 0
Delano 47 m2 3 m 0 0 0 0 0
1/F VIP Rest Room 48 m2 4 m 60 24 30 42 0
VIP ROOM 2 50 m2 3 m 24 15 20 18 24
VIP ROOM 4 50 m2 3 m 24 15 20 18 24
VIP ROOM 5 53 m2 3 m 30 15 0 18 24
VIP ROOM 7 53 m2 3 m 30 15 0 18 24
VIP ROOM 6 55 m2 3 m 30 15 20 18 24
VIP ROOM 9 56 m2 3 m 30 15 22 18 24
Merchant 58 m2 3 m 0 0 18 0 0
VIP ROOM 1 59 m2 3 m 30 15 20 18 15
Metropole 70 m2 4 m 0 0 0 0 0
VIP ROOM 3 70 m2 3 m 40 21 20 24 24
Astor 84 m2 4 m 60 30 30 40 0
VIP ROOM 8 110 m2 3 m 100 39 48 0 24
Majestic 176 m2 5 m 110 60 70 54 120
Belvedere 310 m2 6 m 200 120 144 100 180
Concorde Ballroom 460 m2 7 m 300 164 188 150 264
Kapok Grand Ballroom 1,500 m2 8 m 1500 200 190 750 864
    • Soundproof
    • Audio and video equipment
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Relax in space and style. Rooms at magnificent Pullman Guangzhou Baiyun Airport feature double glazed windows for silence, large plush beds, in-room fitness options, WiFi Internet access and LCD TV and satellite channels, ensuring a truly enjoyable stay.

  • 578 rooms
  • 322 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Air conditioning
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Smoke alarm in room
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 AccorHotels Rating 3,860 reviews

Our guest reviews for
Pullman Guangzhou Baiyun Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,905 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Khianseng Business - 12/11/2019 TripAdvisor review
« Good to be back. A home away from home. »

My 2nd visit. Still the same high standard. Nice friendly people. From the concierge, reception, support and house keeping. Everybody is service orientated and happy to assist. Room was upgraded to suite. Nice and clean. Gym was available 24/7. Meals at e lounge was ample, fresh and delicious.

Liang Business - 09/11/2019 Confirmed reviews AccorHotels
« The best airport hotel ever! »

Fantastic! Great facility, top service, perfect!!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jialiang S., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Susheng W. Business - 05/11/2019 Confirmed reviews AccorHotels

Very happy to stay specially most service is very professional

Our hotel has responded to the review
Our hotel has responded to the review

Dear SuSheng W., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Business - 05/11/2019 TripAdvisor review
« Excellent experience »

i stay for 1 night and get the best experience stay there. room was clean with nice amenities. staff was very friendly and helpfull. Location also good for short trip near the airport . thak you to Mr. Wang and Ms. Mirriam for your hospitality. i will definately come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Family - 04/11/2019 TripAdvisor review
« great location next to airport and metro »

Our travel agent recommended this hotel and so happy she did. It was as she said, very comfortable and so close to airport and metro so easy access to all areas of the city. will stay again. The staff were only too happy to help and breakfast was comprehensive . Delighted with our quiet room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. Your right we are conveniently located across Guangzhou Baiyun International Airport it takes you 30-seconds walk from the main terminal Exit 12-13 don’t forget when you come from the Arrival please use the escalator and go up one level and ask at Information desk for exit 12-13 where you also see our Pullman Hotel Name. We also have free pick up service please mention this service when you make your booking so some of our attentive team will pick up at the Arrival hall. Don’t forget our white Golf buggy standing outside the Exit 12-13 which can help you with your luggage. All our Guest Rooms are European standard and have the Pullman bed with super comfy pillows and two legs pillows for a good rest after a long flight. The air conditioning system is up to standard and the shower room has separate tub and rain shower. All Guest Rooms give you enough space to do your business or leisure Activities. For your next arrival don’t forget our Touch Spa at the third floor West wing with our amazing Swimming pool and Fitness lounge which is open from 6:00am in the morning till 22:00pm at night.. Thank you for recommending our Pullman Hotel for all Trip Advisor visitors and please feel welcome back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, WangYang Guest Experience Manager My E-mail = qamgr@pullmanguangzhou.com Easy Booking = info@pullmanguangzhou.com  “BEST AIRPORT HOTEL IN CHINA 2019 AWARD BY SKYTRAX”

Vladan Couples - 30/10/2019 Confirmed reviews AccorHotels
« excellent »

We stayed at Executive club Pullman three times within a month. It wasn’t surprise to us that Pullman has been voted as the best airport hotel in China for 5 consecutive years. The bed was AMAZINGLY comfortable; the room interior, attention to details, cleanliness everything was spot on. Staff there were polite and efficient. The check in and check out were very quick and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear vladan m., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Padraic D. Business - 30/10/2019 Confirmed reviews AccorHotels
« Average, your booking office called me 3 times to confirm if I was coming, when I had already checked in the previous night... »

I stay in your hotel very regularly and am well looked after, but on this occasion it was only average, I was called on my phone 3 times in relation to my. Poking to see was I coming? When I was already checked in from the previous night, after the third time explaining the same thing.... I got very annoyed, it’s not acceptable surely the person that called noticed my name x3 times... really?? Also when checking out I was billed when I had booked using points? Then the receptionist came back to me later before I left to change this... your booking system is terrible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Padraic D., Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Baiyun Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will pay more attention to staff training ensure every guest have a good living experience meanwhile we will conduct more inspection . Sorry for inconvenience caused. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager WangYang

Business - 30/10/2019 TripAdvisor review
« Never Lets You Down »

We always use this hotel when flying from Guangzhou airport, it is always spotless, and the staff are very welcoming, what you would expect from a prestigious brand, but still appreciated. Not sure if its because I am Accor card holder or the place was full, but we got a rather nice upgrade in room just a shame we weren't staying longer to appreciate it. The shuttle to the new terminal is efficient as the trusty golf cart was previously. From arrival to departure the whole experience was most pleasant

Phillip R. Business - 29/10/2019 Confirmed reviews AccorHotels
« An excellent experience in all aspects.i »

I really have no adverse comments. Wang Yang and the rest of the team in the third floor lounge gave us excellent attention and service. We really appreciate the experience of staying at the Pullman Guangzhou. Thanks to everyone again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PhillipJohn R., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Dalia O. S. Business - 29/10/2019 Confirmed reviews AccorHotels
« excellent »

excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dalia Oren S., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Adele Business - 29/10/2019 Confirmed reviews AccorHotels
« Pleasant & Comfortable Stay »

Experience was good overall. Hotel is clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AdeleAntonnette B., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Couples - 29/10/2019 TripAdvisor review
« Excellent »

We stayed at Executive club Pullman three times within a month. It wasn’t surprised to us that Pullman has been voted as the best airport hotel in China for 5 consecutive years. The bed was AMAZINGLY comfortable, the rom interior, attention to details, cleanliness everything was spot on. Staff there were polite and efficient. The check in and check out were very quick and efficient.

Paul R. Couples - 26/10/2019 Confirmed reviews AccorHotels
« Very good hotel at Guangzhou Airport »

A very good stay as usual. One thing is needed to make things excellent. Make sure the breakfast food in the executive lounge is kept hot. On our visit, the food was warm at best, a lot of it was cold. The only guarantee to ensure something was hot was to order an omelette.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PaulNicholas R., Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Baiyun Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will pay more attention to food quality of executive lounge meanwhile we will conduct more inspection ensure every guest have a good dining experience at executive lounge . We assure you that this Incident will not happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager WangYang

Yuehui X. Business - 25/10/2019 Confirmed reviews AccorHotels
« Extremely satisfied »

I want to express my gratitude and satisfaction towards the staffs in this hotel during my stays. I have been a regular customer to this hotel due to the nature of my frequent business trip to Guangzhou. It's location and services sets it apart from all other hotel that I stayed. Thank you all, especially the lobby manager Cherish Zou. She is such an attentive personnel who is very client oriented and friendly. A great asset to the hotel in my opinion. Regards, YueHui X.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YueHui X., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Anonymous Business - 25/10/2019 Confirmed reviews AccorHotels
« Excellent stay again. »

I stay here regularly when traveling through China. The staff at the Executive Lounge are always particularly helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Winsdor X., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Anonymous Business - 22/10/2019 Confirmed reviews AccorHotels
« above average »

very clean and comfortable beds; too noisy (due to airport); very practical location; except for executive area it feels too much like a mass thing

Our hotel has responded to the review
Our hotel has responded to the review

Dear KerstinElsbeth S., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Chris M. Business - 21/10/2019 Confirmed reviews AccorHotels
« Mr Chris M. »

We enjoyed the stay very much. We appreciate we shuttle to the Canton Fair. Mr Wang Yang was extremely helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher John M., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Chris Business - 21/10/2019 Confirmed reviews AccorHotels
« Convenient place to stay in Guangzhou »

Very comfortable and quiet rooms with excellent and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ChristopherHerbert P., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Anonymous Business - 21/10/2019 Confirmed reviews AccorHotels
« Great stay. »

I was greeted promptly from my flight and provided a shuttle bus to hotel. All the staff were friendly and directed me to my room. Rooms were spacious and modern. Breakfast in the executive lounge was relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark B., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Bo Couples - 11/10/2019 Confirmed reviews AccorHotels
« Good experience »

quite well. Very close to Terminal 1.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bo Z., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

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