Hotel - SO/ Sofitel Saint Petersburg
So Sofitel Hotel So Sofitel Hotel

SO/ Sofitel Saint Petersburg Hotel

4.5/5 1,460 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 13h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Dutch
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage
    • Sauna

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24H
    • Opening hours : Week-end 24H

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AIR FRANCE0.1 km / 0.06 mi BAKER & MACKENZIE0.5 km / 0.31 mi DENTONS1 km / 0.62 mi DLT2.9 km / 1.8 mi GAZPROM NEFT0.5 km / 0.31 mi PRICEWATERHOUSE0.5 km / 0.31 mi ROSTELECOM0.5 km / 0.31 mi TURKISH AIRLINES0.1 km / 0.06 mi
BABOCHKA3 km / 1.86 mi CREDIT AGRICOLE0.5 km / 0.31 mi DEUTSCHE BANK2.9 km / 1.8 mi ERNST & YOUNG0.1 km / 0.06 mi LSR1.5 km / 0.93 mi RAIFFEISENBANK2.9 km / 1.8 mi SIEMENS2.9 km / 1.8 mi

Your meetings and events

SO/ Sofitel Saint Petersburg Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SO LOUNGE 0 m2 3 m 0 45 48 60 0
SPACE I 0 m2 2 m 60 26 26 36 32
SPACE II 0 m2 2 m 40 18 16 24 20
SPACE III 0 m2 2 m 0 0 8 0 0
    • Videoconferencing
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 137 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 14 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Suite Box
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Jacuzzi
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.6/5 AccorHotels Rating 1,109 reviews

Our guest reviews for
SO/ Sofitel Saint Petersburg

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,460 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Lance W. Friends - 09/10/2019 AccorHotels review
« A good location - well presented - with attentive staff »

From check-in with our friends to leaving after a week and despite a small lift malfunction it was a most pleasant experience. Our lack of any Russian language was more than compensated for by the empathy of your staff. From the front door to room presentation was at a minimum international standard.

Veronica S. Couples - 06/10/2019 AccorHotels review

Very pleasant staff...excellent service...hotel very well situated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Veronica, Thank you for the great review of SO/ St. Petersburg! We are glad that you enjoyed your stay at fullest and could appreciate our signature Just Say So culture which is aimed to provide service of excellent quality. I hope to see you again very soon! Sincerely, Ada Egorova generasl Manager

Motohiko H. Couples - 03/10/2019 AccorHotels review
« Good prepared »

Always nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Motohiko, I would like to thank for taking your time to review your stay. I'm glad that you have a wonderful time in our hotel. Please come back to us in the nearest future to enjoy our signature cocktails in MIXO lobby-bar with the real fireplace. I’m sure that visiting our relaxing SPA Urban Wellness Zone with hammam, jacuzzi and sauna will also bring you a lot of pleasure and will give you delightful emotions. I look forward to welcome you again. Sincerely, Ada Egorova General Manage

Adelina Business - 02/10/2019 AccorHotels review
« Perfect »

Very nice bed, bathroom and all this complimentary staff like free drinks and snacks

Our hotel has responded to the review
Our hotel has responded to the review

Дорогая Аделина, Благодарю Вас за положительный отзыв о SO/ St. Petersburg. Мне приятно, что Вы всецело насладились Вашим пребыванием. Я также рада, что Вам пришлись по вкусу наши фирменные кровати, которые гарантируют комфортный отдых и расслабляющий сон, а также наша ванная и комплект косметических принадлежностей от премиального итальянского бренда [ comfort zone ], разделённый на секции HIS и HERS, и комплиментарные снеки и напитки в мини-баре. Я буду рада приветствовать Вас в ближайшем будущем! С уважением, Ада Егорова Генеральный Менеджер

T. Solo - 29/09/2019 AccorHotels review
« Outstanding »

Thank you , everything was just perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ada Egorova General Manager

Mariia Couples - 29/09/2019 AccorHotels review
« Perfect location »

We stayed two nights and we were very satisfied with room, breakfast and terrace Surely I will recommend this accommodation to my friends

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric, Thank you so much for your comments regarding your stay at the SO/ St. Petersburg. It is a pleasure to hear that you could appreciate our comfortable and stylish room, your breakfast at the Cococo restaurant and HI-SO terrace with an incredible view of the city. Our team and I looking forward to welcome you again in the nearest future! Best regards, Ada Egorova General Manager

Alison Families - 24/09/2019 AccorHotels review
« Amazing stay, could not have asked for more. »

Everything was fantastic, we were so Appreciative for the upgrade we were given, wow the room was beautiful! A big thank you from the bottom of our heart. Staff were amazing, so helpful and friendly. Spa facilities were also very special and enjoyed immensely. Only fault was that we were charged for mini bar we did not have. Otherwise, perfect in every way.

Andi T. Couples - 24/09/2019 AccorHotels review
« Surprise luxury in St Petersburg »

A wonderful experience provided by friendly professional staff, 10/10

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, Thank you for the great review of SO/ St. Petersburg. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ada Egorova General Manager

Juergen W. Couples - 24/09/2019 AccorHotels review
« We loved our stay with you ! »

The staff at reception/ breakfast/room service deserve 10out of 10. Thank you for looking after us so well. The room was always ready to relax in after our day out in St. Petersburg and the bed was out of this world, like resting on a cloud. Your gift to my wife for her 70th was very much appreciated. Also the central position of the hotel (10min Hermitage/St. Isaac's/River Neva makes it a winner.

R. K. Families - 24/09/2019 AccorHotels review
« GOOD AND ENJOYABLE STAY AT SO/SOFITEL, ST. PETERSBURG »

Room Service was excellent even our requests for empty plates, spoons, bowls, ice bucket many times. House keeping was also upto mark. Birthday was well celebrated as hotel provided cake and champagne along with decorative balloons. Thanks so/sofitel at St. Petersburg

Diana Business - 23/09/2019 AccorHotels review
« Oustanding service, and stylish french urban vibe everywhere. Magnifique! »

The service is outstanding from the front door into the check in and the room service and cleaning. premises are gorgeous, modern, stylish and vert FrencH!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diana, Thank you for the great review of our hotel! I am glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ada Egorova General Manager

Anonymous Business - 23/09/2019 AccorHotels review
« Nice Hotel but area for improvement »

My room was not cleaned properly when I checked in, and I had to ask the front desk three times before they sent someone from housekeeping. The room itself was quite comfortable, and the housekeeping team was more responsive when it came to ordering up a pillow from the sleep menu. I was not overly impressed with the gym facilities. The pool area was fine, but the gym itself smelled and it clear that it is not cleaned too regularly. Breakfast was alright, but similar issue with the service. Had to ask multiple times for a coffee, it seems like I was just forgotten about.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tania Catherine, Thank you so much for your feedback on SO/ St. Petersburg. I am glad that you have chosen our hotel for your business trip thanks to its perfect location right away from the main city sights. However I do regret to hear that your stay wasn’t up to your expectations. Regarding the room cleanliness upon your arrival, be assured that it was an unfortunate mistake and I will set up an additional training for housekeeping department, so this issue will never arise again. I am equally sad that you didn’t like our fitness area featuring such upscale equipment as a Power Plate and a variety of state-of-art Technogym by Antonio Citterio machines. I would as well like to reassure you that we are cleaning the gym regularly at least two times per day. Probably your visit fell right after the busy hours and there was not enough time for the maids to go through the gym area. I would like to thank you for your comment concerning the service in our partner restaurant Cococo. I will share your valuable comments with the management of the restaurant. I do hope you will return to us again on the nearest future to estimate all positive changes we made based on your valuable feedback. Best wishes, Ada Egorova General Manager

Ms. P. S. Couples - 23/09/2019 AccorHotels review
« Very enjoyable stay in St. Petersburg »

This was my 3rd visit to beautiful St. Petersburg... As I have had very good experience with various Sofitels in the past, and as the SOooo Sofitel (the only Sofitel in Russia) is so centrally situated, it seemed 'in keeping' to book 2 nights here. We were NOT disappointed. Our room 621 was quiet, spacious and comfortable. ONLY discrepancy... as per the INK Hotel by Sofitel in Amsterdam there was no rubber shower nor bathmat provided! I was told that showermats were ONLY provided for the higher category of rooms.... if I or any guest for that matter, had slipped badly in the shower and injured themselves, with the help of a good lawyer, your injured guest could sue the Accor Chain and win! This matter has to be addressed and executed in your chain worldwide! I.e. a rubber showermat should be provided for ALL GUESTS! (no matter what price category!) Another discomfort was the low height of the bed. As old people it was not easy for us to bend down and lie so low down! Otherwise your St. Petersburg hotel was fine, our particular thanks go to your knowlegeable AND very helpful concierge Arthur and your kind, helpful doorman Yuri!

Julie Friends - 15/09/2019 AccorHotels review

Very nice rooms, great breakfast in a lovely area and extremely helpful concierge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie, Thank you for the great review of SO/ St. Petersburg! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ada Egorova General Manager

Mr A. M. P. L. Couples - 11/09/2019 AccorHotels review
« Excellent facilities »

Very accommodating personnel. very helpful with any questions asked. Wonderful restaurant on 8th floor appreciation of the wonderful view from here. Room very comfortable and spacious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at SO/ Saint Petersburg. It is always a pleasure to receive positive feedback. Thank you so much for your warm words regarding our professional talents, the comfortable and spacious room and great atmosphere on our HI-SO terrace. I will be happy to see you again among our guests. Best wishes, Ada Egorova General Manager

Maria Q. Couples - 31/08/2019 AccorHotels review
« Excelente »

Totalmente salisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria Gracia, Thank you so much for the heart-warming feedback on SO/ St. Petersburg. I am delighted to hear that you enjoyed your stay as every single one of our talents strives to deliver the best for our guests. I do hope that we can welcome you back sometime soon in the foreseeable future. Kind regards, Ada Egorova General Manager

Ali H. Couples - 31/08/2019 AccorHotels review

The rooms are quite small and the views were not good but the staff were very excellent and the location is also excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ali, Thank you for your review of your stay in SO/ St. Petersburg. I am glad that you chose our hotel for your trip to St. Petersburg because of its perfect location in the heart of the city. I am happy you enjoyed our Just Say So service, fulfilling every guest wish. At the same time, I am sad you were not satisfied with the view of a quiet room facing the tranquil inner courtyard. Next time I would like to recommend you to book another room category such as So Comfy, So Club or So Studio featuring incredible view over Isaac’s Cathedral. I too am sad to hear that the breakfast at our partner restaurant "Kokoko" with complimentary champagne, a rich buffet with many dishes made from the best local products and a hot egg dish or dessert as a choice did not leave much impression on you. Please, do not hesitate on letting us know exactly what we could have improved on so that we can build and work on this aspect for the future. Nevertheless, I would be happy to welcome you again in the nearest future to see the changes we’ve made based on your valuable feedback so that you could get a better value for money impression. I look forward to your return! Best regards, Ada Egorova General Manager

Anonymous Families - 27/08/2019 AccorHotels review
« Good »

Great room. Found the second bed was unnecessary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aditya Rajas, Thank you so much for feedback on your stay at SO/ St. Petersburg. I am pleased that you chose our hotel for business trip, located right in the center of Saint Petersburg, with some of the cities major sights right on its doorstep. Unfortunately, from the short questionnaire it is not completely clear what you were not satisfied regarding the check-in process, your accommodation and your breakfast. Please, do not hesitate on letting us know exactly what we could have improved on so that we can build and work on this aspect for the future. I do hope that you will visit us again soon and take the chance to experience our HI-SO terrace that is now open for the summer months that boasts truly stunning panoramic views of the city and St Isaac’s Cathedral. I look forward to your return! Kind regards, Ada Egorova General Manager

Paul Couples - 24/08/2019 AccorHotels review
« Very good but some inconsistencies in the quality of services we would expect from a Sofitel »

This was our first stay in a So/Sofitel. Overall it was a positive experience but more personalised service would be appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, Thank you so much for your review on your stay in SO/ St. Petersburg. It is a pleasure to know that you could appreciate the ideal location in the heart of the city just in a few steps from main city sights. Although, I do regret to hear that your check-in process wasn't up to your expectations and you didn't feel privileged and welcomed. I would like to reassure you, we will set up an additional training for our talent in order to make your future stay perfect. I look forward to your return! Best regards, Ada Egorova General Manager

Punsang K. Families - 19/08/2019 AccorHotels review
« Good hotel but just not for elite members, don’t book direct. »

Good location, good service, staffs are the best, special thank for the porters at hotel front. They are very helpful. The very disappointed part for the stay is the accor status mean nothing here. No early checkin or late checkout benefit, the reception said the rooms were filled but actually they were not. because all the rooms type are available on all booking channels. (Direct and indirect) I didn’t receive a welcome vouchers on arrival and have to ask for them on the next day. This hotel doesn’t have an executive lounge for platinum members. Room upgraded was only 1 level so what is the difference benefit from gold members? Or may be they are not entitle to upgrade? The concierge service is extremely helpful. But the fee for book a tickets to the palace garden was 500 ruble compare to ticket price is 900 ruble. (55% fee) too much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Punsang, Thank you so much for taking the time to provide feedback on your stay at SO/ St. Petersburg. I am pleased that you’ve chosen our hotel for a family stay and thank you for your loyalty of being Platinum member of Le Club AccorHotels program. I am happy that you’ve appreciated the hotel’s esteemed location, right in the heart of Saint Petersburg - a stone’s throw from St. Isaac’s Cathedral and our signature Just Say So brand promise fulfilling every guests’ wish. I am also grateful for your warm words about our talents, especially our doorman and the concierge service and I will transfer them with great pleasure. In regards to your comments about the Accor Loyalty Program benefits, we have upgraded the most basic room you booked initially (So Cozy) two categories up to a So Comfy, which is a bigger size and features a bathtub and beautiful view to the elegant Voznesensky prospect. Indeed, we unfortunately couldn’t provide you with an early check-in since the availability of rooms on any booking channels doesn’t automatically mean that these rooms are ready before the official check-in time (3 PM). Same goes for late check-our, the reason why we can’t provide such is that the room you stayed in was already booked for the next guest coming at 3 PM. As for the executive lounge access, according to the standards of Accor, not every 5-star hotel around the globe has an executive lounge. I too am concerned that you didn’t receive your voucher on the arrival day. Be assured that I will set up an additional training for our talents in order to improve efficiency of our services to make your next stay even more memorable and delightful. As a compensation of the mistake with the voucher, we would like to credit you with 1500 Rewards points. As for the tickets fee, the authorised company we work with sets out the special fee which is 50 % of commission. If the guests are not okay to pay extras to get the tickets directly from the hotel, there is always a possibility of booking them directly without any fees. I am sorry if this issue caused your disappointment. I look forward to your return so that we can go beyond your expectations next time you visit us. Best regards, Ada Egorova General Manager

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