Hotel - Novotel Suites Shanghai Hongqiao
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Shanghai Hongqiao Hotel

3.0/5 8 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Congress centre

NECC2.3 km / 1.43 mi

Exhibition and convention centre

NECC2.3 km / 1.43 mi

Exhibition centre

NECC2.3 km / 1.43 mi

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CONFERENCE HALL 350 m2 3 m 200 50 80 150 140
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our suites

  • 202 suites
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Cordless telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • TV with on-screen billing info
    • Baby bed
    • High speed transmission line
    • Suite TV
    • Suite Box
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.8/5 AccorHotels Rating 282 reviews

Our guest reviews for
Novotel Suites Shanghai Hongqiao

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 8 reviews
Charles K. Families - 24/10/2019 Confirmed reviews AccorHotels
« Nice spacious room »

Would be better if there is bathtub

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHARLES k., We very much appreciate your comments regarding your stay at the Novotel Suites Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. There is only 20% room has a bathtub inside the room, we are more than glad to arrange it for your next stay. (the inside diameter length is only 1.23M) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Erwin L. Business - 11/10/2019 Confirmed reviews AccorHotels
« cockcroach invested room and rude front desk manager »

overall property is beautiful and also beautiful room. we were staying at room 552. The kitchen is invested with small cockroaches. We came here for exhibition and too tired after a long day to report to front desk to change room ( I had some videos and photos with me ) When trying to send a parcel via front desk to hotel manager, Mr. Leow at grand hyatt changsha, the front desk manager ( wearing spectacle, big sized build body ) was very unfriendly and giving us some kind of face. I sincerely hope that he was wearing the wrong tag, as if he is really the manager, then i cant imagine the future of this hotel with all those problems and this kind of service level.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erwin l., Thank you for taking the time to tell us about your experience at the Novotel Suites Shanghai Hongqiao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are now asking our contracted pest control company to enhance the extermination of the flying bugs you had saw in your room, as you know our hotel is next to a small river and have a nice balcony with big french window sliding door which is easier for the bugs to get into, please rest assured that we are trying variety methods to prevent future occurrence. On the otherside, we will deliver more training to all front desk staff in how to assisting customers with their courier requirement. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Kirpal M. Business - 08/09/2019 Confirmed reviews AccorHotels
« Definitely worth coming back »

A very satisfying and comfortable stay. The staff were very helpful. Especially Allen from reception.Full marks to him.

Fei L. Solo - 19/08/2019 Confirmed reviews AccorHotels
« nice room, but extremely dissatisfied service »

I received a call from the front desk at 1 o'clock in the afternoon request to check out, but my lunch delivery was not delivered, so I asked if I could extend the check-out for half an hour, hoping to check out after lunch. However, the staff at front desk refused very rudely, without asking for any reasons. After I checked out, I sat in the lobby and waited for lunch. I carried the lunch and walked for a kilometer and found a coffee shop to sit and eat. This kind of service made me very sick. I'm a loyal member of accorhotels club, but this time i felt so disappointed.

Jin Y. Business - 09/08/2019 Confirmed reviews AccorHotels
« Comfortable stay »

Quiet & clean

Chris L. Families - 05/08/2019 Confirmed reviews AccorHotels
« Satisfied »

Nice stay experience

Anonymous Solo - 04/07/2019 Confirmed reviews AccorHotels

very good

Corona Friends - 09/05/2019 Confirmed reviews AccorHotels
« Well done »

Room tv is broken, it’s has snow in the screen. When the second day, front desk hotline never work. But when I left clean bottom. They contact me first then clean room. That’s seems sweet.

Yue B. Couples - 23/01/2019 Confirmed reviews AccorHotels
« excellent »

i like the inside design also with the excellent service.

C. L. Business - 16/11/2018 Confirmed reviews AccorHotels
« A VALUE DEAL TO STAY IN NOVOTEL SHANGHAI HONGQIAO »

FACILITY IS PERFECT, THE DECORATION AND DESIGNING IS EXCELLENT. ROOM IS BIG, STAFF IS FRIENDLY I WOULD LIKE TO CHECK IN AGAIN

Business - 10/11/2018 TripAdvisor review
« Personnel réceptio totalement incompétent »

The idiot at the reception did not give me back my credit card after check out (which took 22 minutes). I had to ask that they ship it to Guangzhou by express mail. They made me pay for the mail. No apologies. no nothing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nomad, Thank you for taking the time to tell us about your experience at the Novotel Suites Shanghai Hongqiao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We had learn from this and will take appropriate measures to address the problem and prevent future occurrence. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience in your future visit here in Shanghai. Sincerely yours,

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