Peppers Bluewater Resort Lake Tekapo 4 stars

Customer review rating (ALL Rating) 4.0/5 1,586 reviews

Peppers Bluewater Resort Lake Tekapo - Image 1
Peppers Bluewater Resort Lake Tekapo - Image 2
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State Highway 8, 7945 LAKE TEKAPO, New Zealand

Description

Hotel extras

  • Central location provides easy proximity to town centre.

  • Situated overlooking Lake Tekapo and township.

  • Rakanui Restaurant boasts superb panoramic views

  • Surrounded by the spectacular landscapes of the Southern Alps

  • Explore Lake Tekapo and the surroundings

Our accommodation(s)

Hotel location

Peppers Bluewater Resort Lake Tekapo

State Highway 8
7945 LAKE TEKAPO
New Zealand

GPS:-44.00312567, 170.4739952

Telephone
Fax +64 3 680 7100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Rakinui Restaurant & Bar

Rakinui Restaurant celebrates this abundance of fine fare, capturing the flavours of the region perfectly with a contemporary farm to table philosophy. The wine list carries a selection of fine New Zealand wines to complement your dining selection.

Your meetings and events

Room descriptions and layouts

1 

meeting room

From 1 to 100 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,586 reviews

TripAdvisor Rating  3.5/5  4,755 reviews

Not up to the standard I have come to epect of Peppers facilities.

TripAdvisor rating 1.0/5

John P TripAdvisor review

In making this review I know the resort will come bck with their standard style of response - These are standard hotel rooms designed for SLEEP and GO use. That wasn't made obvious to me on the All Accor website when I made the booking prior to my trip. Now to the room itself... I'd describe it as a 3 star room that received a bit of tart up 5 or 10 yers ago. The room was filled with a kingsize bed (that was reasonable comfortable) What can I say about the bathroom, the floor tiles are a dirt magnet, there is no way they could be presented in a clean state. In addition the flexible shower hose was coming apart at the hand hed end. There was a significant (mould?) stain in the shower that hinted to a lack of care in the cleaning of the room, as did the dust in the area of the bedhead. Making the best of a bad lot I headed to the restaurant for a meal, and somehow ended up with two mains rather than an entree and a main. Back to the room and was confronted with a DARK gravel car park and UNLIT walkway to the room. At the very least this is an OH&S issue. Now in the room I went to adjust the temperature of the Air Conditioner. NO that's not happening, the remote batteries were dead flat. NEXT the tv remote was awol, good job I travel with my own way of accessing entertainment. During the night I woke to a room over hot. without a way od adjusting the AirCon the only solution was the opening window. Finally achieved a temperature compatible with sleeping. The only other issue I had was the paper thin walls allowing for transmission of converstion from the adjoining room. Maybe I'm being overly critical, but after staying at Mount Cook and Invercargill in luxury accmmodation the contrast in standards was extreme.

Everything was fabulous. Loved the Savignon Blanc on arrival. Great check in experience. Fantastic room.

Customer review rating 5.0/5

Jane C. Friends - Confirmed reviews ALL

Had a fantastic stay with my bff from Australia. First visit to NZ and she wasnt disappointed with the NZ hospitality.

Dear JANE C., We very much appreciate your comments regarding your stay at the Peppers Bluewater Resort Lake Tekapo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mosese Rokolaqa

Not much in the area. Not happy with stay.

Customer review rating 1.5/5

Anonymous Friends - Confirmed reviews ALL

The reception was fine. The parking lot was confusing. The room was VERY small for two adults with luggage (no place to put luggage, barely any room to move between 2 twin beds wall to wall). There was a can of RAID on the shelf which honestly was very distressing. We slept in protective clothing, kept food in the car, did not spend much time in the room except for sleeping. We also had to eat in our car because we were not allowed to eat in the lobby since there was a restaurant there which is understandable but there was no place else to go but outside and it was rainy and cold. And the room was cold. It had a space heater in the bathroom but that could not be left on overnight for safety reasons.

Dear KATHLEEN M., Thank you for taking the time to tell us about your experience at the Peppers Bluewater Resort Lake Tekapo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mosese Rokolaqa

Very welcoming and made our stay relaxing

Customer review rating 5.0/5

Carol B. Friends - Confirmed reviews ALL

Staff ensured we were made welcome and went that little bit extra to ensure our short stay was very comfortable . With their extra care advice and friendly professional interaction.

Dear CAROL B., We very much appreciate your comments regarding your stay at the Peppers Bluewater Resort Lake Tekapo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mossees Rokolaqa

Beautiful Hotel in a Gorgeous Spot

Customer review rating 5.0/5

Brenda R. Couples - Confirmed reviews ALL

Our room was lovely and cam equipped with everything - kitchen including a dishwasher, full size refrigerator. The bedroom was upstairs with a beautiful bath with a heated floor. There was a patio downstairs and a balcony upstairs with a view of the lake and the brilliant night sky. Our only regret was that we found this place at the end of our vacation and we were only able to stay one night.

Dear Shannon R., We very much appreciate your comments regarding your stay at the Peppers Bluewater Resort Lake Tekapo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mosese Rokolaqa

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Other web-users rate our hotel

  • 901 reviews 9/10 Location
  • 1,900 reviews 6.6/10 Room
  • 961 reviews 7.1/10 Service
  • 31 reviews 6.5/10 WiFi
  • 791 reviews 5/10 Comfort
  • 478 reviews 5/10 Food
  • 440 reviews 5/10 Cleanliness
  • 404 reviews 5.2/10 Amenities

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