Hotel - Mercure Ferrara
Mercure Hotel Mercure Hotel

Mercure Ferrara

4.0/5 643 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check out up to 11h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Congress centre

FIERA DI FERRARA5 km / 3 mi

Your meetings and events

Mercure Ferrara Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALA ESTENSE 100 m2 2 m 85 45 40 25 90
    • Screen
    • Flipchart
    • Audio and video equipment
    • Office
    • Podium
    • Day light
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 59 rooms
  • 26 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 1 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Baby bed
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 106 reviews

Our guest reviews for
Mercure Ferrara

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 643 reviews
Anonymous Business - 18/10/2019 Confirmed reviews AccorHotels
« Satisfied. »

We came there with our car and parking is a look like advanture game for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Solo - 06/10/2019 Confirmed reviews AccorHotels
« Almost perfect »

All the things I look for - good breakfast pastries, room made up promptly, quiet and clean. Point knocked off for room smelling a bit of stagnant water and no sign saying Mercure outside, which added more time to a long journey searching.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

John D. Couples - 22/09/2019 Confirmed reviews AccorHotels
« A comfortable week in an interesting suite »

We had a very enjoyable week in Ferrara made more enjoyable by the very comfortable hotel room (51 ). Apart from the usual bedside lights powered by extremely malnourished glowworms, all the room facitities worked well. Good shower and bath etc. Wonderful location makes all the main sites walkable. Did not use the restaurant but plenty of places to eat within walking distance even for octogenarians. When the barman had a day off the bar closed. What?

Our hotel has responded to the review
Our hotel has responded to the review

Dear John D., We very much appreciate your comments regarding your stay at the Mercure Ferrara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 14/09/2019 Confirmed reviews AccorHotels
« Old Syle bathroom »

i stayed 3 times in the new renovated rooms , this time at main building and the bathroom wasn't so nice 4th floor, amazing view..but cold water missing from the taps (room 418) staff very helpful at all !!

Our hotel has responded to the review
Our hotel has responded to the review

Signor Z., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Mercure Ferrara. In attesa di accoglierla nuovamente, Signore le porgiamo cordiali saluti.

D. C. Couples - 26/08/2019 Confirmed reviews AccorHotels
« Very happy with our stay »

Good, the room was spacious and the view lovely. We enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MacDonald D., We very much appreciate your comments regarding your stay at the Mercure Ferrara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 25/08/2019 Confirmed reviews AccorHotels

No indication that this was a Mercure outside so very difficult to locate. Not quite up to the usual Mercure standards but helpful staff. No baggage deposit, no water, shower dangerously slippery and leaked over floor, A/C faulty. Fantastic location!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

John B. Couples - 04/08/2019 Confirmed reviews AccorHotels
« Almost perfect. »

Location perfect for city centre. Lovely hotel and spacious room. Helpful and friendly staff. One downside. No shower, just a hand held one over a bath with no curtain or screen. Also some days not enough water pressure to get water out of the tap. Reception told but no improvement. Shame. Hotel would have been 10/10 otherwise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

Couples - 27/07/2019 TripAdvisor review
« Nearly Perfect »

Lovely hotel in a perfect city centre location opposite the old castle. Staff were nice and very helpful. Superior room (502) was very spacious and well equipped with coffee making machine etc. What took the edge off the experience was no shower in the bathroom. There was a hand held shower above the bath but no shower curtain and at times the water pressure disappeared completely!! No water out of the tap. We told reception but it didn’t improve. A real shame as everything else about the hotel was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JRB2, thank you for having stayed in our Hotel and for your welcome review. We are happy that you enjoyed the room location and services. Regarding the shower curtain we are sorry, the bathroom would actually only have the jacuzzi, the shower is been added for an extra service, in other rooms the showers have their box, the curtains are not hygienic the reason why it was not in your bathroom. As for the lack of water detected in his accommodation during his stay, unfortunately the reception also came to know very late considering that it was an emergency block that lasted a few hours due to a pipe rupture in the road that is right next to the structure. We are really sorry for the inconvenience and we invite you to come back and see us so that we have the opportunity to show you how much we have to offer and how much care our staff has towards our welcome guests. Best regards Armando Front Office

Barry V. Families - 12/07/2019 Confirmed reviews AccorHotels
« Lovely building and beautiful restoration »

We loved the large suite and found our overall experience at the hotel quite enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Cristiano L. Business - 28/06/2019 Confirmed reviews AccorHotels
« Thank you »

The Mercure sign wasn't displayed anywhere on the outside which made it quite difficult to locate. The overall experience was excellent. I can't emphasize enough how wonderful, polite, friendly and professional everyone is at this Hotel. Every single member of staff is super friendly and genuinely willing to make sure you feel welcome at every single interaction. I can't phrase them enough. Many thanks for a wonderful experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

M.d. C. Families - 28/06/2019 Confirmed reviews AccorHotels
« Great location, nice hotel »

View from the room directly on the Castel d‘Este. Clean, well designed and comfortable. Great coffee in the in-room machine, but no idea how to clean it. Lots of mosquitos and some noisy nightlife outside on the piazza.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Susan H. Couples - 08/06/2019 Confirmed reviews AccorHotels
« Perfect location! Perfect Hotel ! »

We spent two wonderful days in the lovely city of Ferrara and our stay at the Mercure hotel was truly excellent. The staff were knowledgeable and very welcoming.. They made us feel very special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN H., We very much appreciate your comments regarding your stay at the Mercure Ferrara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Vadims Families - 18/04/2019 Confirmed reviews AccorHotels
« Great Hotel »

It was really amazing the room with the view to Castle. The only minor disappointment was breakfast, it was too crowded and choice was very narrow. No warm food as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Neil Solo - 08/04/2019 Confirmed reviews AccorHotels
« Lovely hotel in a privileged location »

This hotel is a lesson in how to grow old gracefully mixing a classy traditional vibe with nice contemporary touches. The rooms are smart and comfortable with some incredible views of the castle across the road. Staff are exceedingly friendly and helpful - they even loaned me an umbrella when it rained heavily so I could go out to eat. The breakast buffet was comprehensive and the public spaces as smart as the rooms. All in all an excellent stay in a lovely and good value 4* hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

M. R. Families - 05/04/2019 Confirmed reviews AccorHotels
« Hot room unfriendly staff »

Our Suite was hot when reported to front office got told thermostat is working fine and that I should open the windows.. note that I and my son are allergic to pollen, the aperitif at the Bar was not friendly rather in a bad mood he was talking about his salary disappointment which we really don’t care nor want to know, plus send an email to the GM and never got a reply

Our hotel has responded to the review
Our hotel has responded to the review

Dear Markus R., Thank you for taking the time to tell us about your experience at the Mercure Ferrara. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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