Rixos The Palm Luxury Suite Collection 5 stars

Name: Rixos The Palm Luxury Suite Collection All-Inclusive Resort in Dubai - Meetings
Address: East Crescent Plot 40, Palm Jumeirah, DUBAI, 2, United Arab Emirates
Telephone: +97144575555
Rating: 4.8

Customer review rating (ALL Rating) 4.8/5 821 reviews

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East Crescent Plot 40, Palm Jumeirah, 2 DUBAI, United Arab Emirates

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Rixos The Palm Luxury Suite Collection

Rixos The Palm Luxury Suite Collection are conveniently located in a dedicated building adjacent to the main hotel Rixos the Palm Hotel & Suites, offer exclusivity and privacy. The collection promises travellers the ultimate luxury lifestyle, combining the homely comforts of a private residence with two, three, four and five-bedroom suites, ideal for larger groups or multigenerational families seeking the ultimate holiday sanctuary.

The 1-kilometre private white sand beach, excellent food & beverage outlets, a private helipad, a comprehensive wellness and sports programme led by Exclusive Sports Club, an enhanced Rixy Kids Club, and the secluded Anjana Spa. All ensure guests have the opportunity to immerse themselves in a truly integrated luxury hospitality experience. Suite guests enjoy dedicated facilities such as its family pool and outdoor jacuzzi, a fabulous restaurant and relaxed bar.

Guests can likewise take advantage of the benefits of having world-class dining, entertainment and leisure facilities right at their doorstep.

The resort also extends exclusive benefits to its guests including private check-in, unique spa treatments, VIP amenities on arrival, in-suite breakfast, a private BBQ dinner experience, a complimentary local tour and two-way airport transfers.

Murat ZORLU, Hotel Manager

Hotel extras

Spa and wellness centre
Well-equipped fitness centre
Outdoor swimming pools
Private Beach
Beach sports and water sports

Our accommodation(s)

Suite

Two Bedroom Luxury Suite

6 pers. max
215 m² / 2314 sq ft

Views: Ocean/Sea view

Suite

Three Bedroom Luxury Suite

8 pers. max
250 m² / 2690 sq ft

Suite

Four Bedroom Luxury Suite

10 pers. max
370 m² / 3982 sq ft

Views: Ocean/Sea view

Suite

Four Bedroom Luxury Suite with Pool

10 pers. max
370 m² / 3982 sq ft

Views: Garden View

Suite

Five Bedroom Luxury Suite with Pool

10 pers. max
400 m² / 4305 sq ft

Views: Garden View

Hotel location

Rixos The Palm Luxury Suite Collection

East Crescent Plot 40, Palm Jumeirah
2 DUBAI
United Arab Emirates

GPS:25.12174, 55.153751

+971 4 457 5555

+971 423 1 05295

DUBAI TRADE CENTER

Convention centre

Access: 33 km / 20 mi 35 min drive

CONVENTION CENTER

Convention centre

Access: 34 km / 21 mi 37 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property
Room service

TURQUOISE

An open buffet concept showcasing grilled specialities and traditional favourites, Turquoise simply serves the finest of Turkish gastronomy, hearkening to the sumptuous royal feasts of the Ottoman Empire.

TORO LOCO STEAKHOUSE

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This popular steakhouse on Palm Jumeirah appeases your inner carnivore with a variety of Wagyu, Argentinian, US Angus and Canadian dry-aged beef grilled or prepared to perfection, sometimes even right at your table!

A LA TURCA

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The resort's main restaurant A La Turca presents an open buffet concept that serves a variety of international cuisines including the authentic Turkish cuisine with delicacies such as grills, kebabs, and mezzes from Eastern Anatolia.

L'OLIVO RISTORANTE

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If you're looking for a romantic restaurant, then this elegant venue staffed by an award-winning team provides a delectable choice of traditional Italian and Mediterranean-inspired dishes.

BODRUM RESTAURANT

Available exclusively to in-house guests, Bodrum brings the flavours of Turkish cuisine to life in a venue inspired by the coastal town. From fresh seafood to vibrant mezze, each dish embodies a tale of tradition and indulgence.

THE BREEZE

Wrapped in lush greenery and towering palm trees, the private pool bar is an excellent place to decompress and unwind. Lounge on comfortable sunbeds around the pool after an invigorating dip, with delicious refreshments from the adjacent bar.

BODRUM SWIM-UP BAR

An exciting swim-up bar offering a variety of innovative libations crafted by talented mixologists.

BODRUM LOUNGE

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Enjoy the views of Dubai's shimmering skyline right from our pristine beach as you savour luscious sundowners while catching up on the day's trending news with friends.

NARGILE LOUNGE

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Relax in the tranquil ambience and private cabanas of Nargile Lounge, delighting in the sweet pleasures of exotic shisha as well as a wide selection of specially-blended organic teas and signature beverages.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5 821 reviews

TripAdvisor Rating 5.0/5 9,728 reviews

Feel home come to Rixos Dubai

Dienstag D 5/7/2024 TripAdvisor review

Very nice earl grey tea service from Lobby Patisserie. Rupa is very kind and nice waitress. She let us feel home🤩 🤩🤩 everything is clean and looking perfect. Nice place nice hotel🤩

Very nice hotel, exceptional staff.

Richard P 5/6/2024 TripAdvisor review

The staff at Rixos the Palm really elevate the experience of staying there. From the moment we arrived fairly late in the evening when they managed to find us a late meal to the day we checked out nothing was too much trouble. We had a sea view deluxe room which gave us panoramic views of both the sea and the Dubai skyline. The room was south facing and the balcony had sun loungers so we tended to relax on there in the mornings. The room was very clean and comfortable with a very nice shower/wet room plus a bath. There were no shortage of beds around the various pools and attentive staff kept you stocked with drinks. We stayed all inclusive which we understand is not common in Dubai but suited us even though we do not drink. The hotel is on the tip of the furtherest palm which means you are surrounded by water on three sides but the slight downside is it is a longer journey into the city by taxi. There is a courtesy bus into one of the malls a couple of times a day, but not the big Dubai Mall. The food was good with plenty of variety in the main restaraunt, so much so that we only tried one of the al a carte alternatives which was the Italian L'Olivo which is highly recommended. There were plenty of activities going on if you wanted to keep fit, the gym is a bit small but well equiped. Aside of the spa which I personally thought was a bit expensive we found the hotel to be good value for money. Special thanks from us to Edralin and Serah in the lobby bar/louge who were very friendly and looked after us well.

Not 5 star - poor service

Manvir D 5/6/2024 TripAdvisor review

We had stayed at the Rixos Hotel in Doha last year and had the best time. The hotel’s service, food, facilities, and staff were amazing. However, our recent stay at the Rixos on the Palm did not match our experience in Doha. I’m surprised this hotel is said to be a 5 star as it feels like it is a 4. The facilities are great however the service, staff and food were extremely poor. We were disappointed. We would regularly eat at the buffet with our little one – there would be no-one to greet us at the entrance and take us to our table. We repeatedly had to request for a highchair, baby cutlery and at times staff would forget our drinks order. The food was repetitive, and dishes seems tasteless. Room service was slow. We would request our room to be cleaned at specific times to work around our baby’s naps, but they would never meet our requirements. Amenities in the room would have to be requested and not replenished by default. We didn’t have shower gel for 3 days! The staff seem disengaged – you would always find them on their personal phones – not willing to greet you or help. I found that was the case at the spa, buffet restaurant and Bodrum (another outdoors restaurant). I did voice my concerns to guest relations and the front desk manager – whilst they took what I said onboard before my departure, I’m not sure how much of it will be actioned and improved. From reading previous reviews from other guests, they all seem to be voicing the same concerns. The facilities are great, but the hotel have a long way to go until they can fulfil that 5-star quality. The Rixy club for kids was great – we used Alina for babysitting services. She was lovely and very accommodating. There were a few other members of staff that were lovely and I don’t want them to go unnoticed – Frederick from Bodrum (always provided efficient and polite service), Kumuran from luggage (he made a real effort to get to know us and spent time always making me little one laugh), Pubinder from Al Turca (he would always come and check in on us and was accommodating with any requests we had) and Jagdish from pool side – he would always check in on us too. I wouldn’t recommend this resort – food, service and staff are so important to us and unfortunately this hotel did not reach those standards.

Fantastic service

Curiosity09904519740 Families - 5/5/2024 TripAdvisor review

Aneesh toro loco great staff - fantastic service- great staff - what a fantastic meal absolutely fantastic service. Absolutely fantastic meal the food was fantastic. Really enjoyed it. Love the steak love the Service. Love the pineapple.

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