ibis Styles Manchester Portland Hotel 3 stars

Customer review rating (ALL Rating) 3.8/5 1,559 reviews

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Portland Street, 3 to 5, M1 6DP MANCHESTER, United Kingdom

Description

Hotel extras

  • Nearby landmarks include Manchester Town Hall and Chinatown

  • Central location, with plenty of nearby transport links

  • Jamboree Food Fest & Bar offering international cuisine

  • Located just 0.3km from Manchester Piccadilly train station

  • Great choice for travellers interested in night life

Our accommodation(s)

Hotel location

ibis Styles Manchester Portland Hotel

Portland Street, 3 to 5
M1 6DP MANCHESTER
United Kingdom

GPS:53.480173, -2.235233

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

JAMBOREE FOODFEST & BAR

Come and celebrate a carnival of international flavours at our on-site Jamboree Foodfest & Bar. Kick back with an ice-cold beer, tuck into a plate of something a little different and relax in funky, colourful surrounds.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,559 reviews

TripAdvisor Rating  3.5/5  1,630 reviews

Unacceptable - dreadful

Customer review rating 0.5/5

Christophe P. Solo - Confirmed reviews ALL

I would like reimbursement of my stay in this hotel… It is unbelievable: the bed was full of hair and also small particules of who knows what. In addition the room was really smelly… I have taken pictures When I am going for business trips or vacation I usually go to Ibis because of its high quality of clean room . THIS WAS CLEARLY NOT THE CASE here Please sent me the email for complaint and reimbursement. I will also sent the pictures of this horrible bed . This is UNACCEPTABLE

Hello Christophe p., Thank you for bringing your recent experience to our attention. I'm deeply sorry to hear that your stay with us did not meet your expectations, and I completely understand your frustration regarding the cleanliness issues and unpleasant odor you encountered in your room. Please rest assured that we take feedback like yours very seriously, as it helps us improve our services for future guests. I have personally forwarded your complaint to our management team, who will thoroughly investigate the matter and take appropriate actions to prevent such incidents from occurring again. Additionally, we appreciate your willingness to share the pictures of the condition of the bed, as this will help us in our investigation. Once again, I apologize for the inconvenience you experienced during your stay. We value your loyalty and hope to have the opportunity to regain your trust in our hotel in the future. Kind Regards, Front Office Supervisor.

Good stay comfortable room

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Found the staff pleasant on arrival and the room was comfortable and breakfast was very good with plenty of choice. However I was expecting to receive a copy of the invoice, via e-mail but this has yet to arrive

Hello, Thank you for taking the time to share your feedback with us regarding your recent business trip stay. We're delighted to hear that you found your room comfortable and enjoyed our breakfast offerings. It's always our goal to ensure our guests have a pleasant and comfortable experience during their stay. We're glad you found our staff pleasant upon arrival. However, we apologize for any inconvenience you experienced regarding the delay in receiving a copy of your invoice via email. Your satisfaction is important to us, and we will ensure that your invoice is sent to you promptly. As a valued member of the ALL – Accor Live Limitless loyalty program, your feedback is invaluable to us. Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back for another comfortable and enjoyable stay in the future. Kind Regards, Front Office Supervisor.

great for overnight stay in centre of Manchester

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

clean room that was big enough, well decorated - let down by fact hairdryer didn't work, it smelt a but musty and the air con meant the room was either too hot or too cold

Hello, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We truly appreciate your detailed comments, as they help us identify areas for improvement and ensure a better experience for all our guests. It's wonderful to hear that you found our hotel to be a great choice for an overnight stay in the center of Manchester and that you were satisfied with the cleanliness and size of your room. However, we regret that you encountered some issues during your stay, such as the non-functioning hairdryer, musty smell, and difficulties with the air conditioning. Please accept our sincere apologies for any inconvenience caused. Your feedback regarding the check-in process and the wait time is duly noted. We understand the importance of efficiency, especially for guests with tight schedules, and we will work on streamlining our check-in procedures to minimize wait times in the future. Regarding the hairdryer and air conditioning issues, we apologize for the inconvenience and assure you that we will address these matters promptly to ensure they are resolved for future guests. We are delighted to learn that you are a member of the ALL – Accor Live Limitless loyalty program and that you would recommend our brand to others. Your loyalty is greatly appreciated, and we will continue striving to deliver exceptional service to meet and exceed your expectations. Once again, thank you for sharing your experience with us. We value your feedback and look forward to welcoming you back for a more seamless and enjoyable stay in the future. Kind Regards, Front Office Supervisor.

Good stay, good location, lots to do

Customer review rating 4.0/5

Kelly Families - Confirmed reviews ALL

Great stay, friendly staff

Hello Kelly, Thank you for taking the time to share your feedback with us! We're thrilled to hear that you had a fantastic stay with us and that you enjoyed our convenient location and the plethora of activities available. It's wonderful to know that you found our staff to be friendly and accommodating throughout your family trip. Your positive comments mean a lot to us. We're glad to hear that your booking experience on the Accor website went smoothly, and we appreciate your rating of 8/10. As a valued member of the ALL – Accor Live Limitless loyalty program with Classic status, your satisfaction is of utmost importance to us. We're delighted that you encountered no problems during your stay and that you would highly recommend [Brand] to your friends, colleagues, and family members. Your high ratings for both your arrival/check-in process and your accommodation are greatly appreciated. We're pleased that our team could provide you with a seamless and comfortable experience from start to finish. Once again, thank you for choosing to stay with us, and we look forward to welcoming you and your family back for another memorable stay in the future! Kind Regards, Front Office Supervisor.

Great location in Manchester

Customer review rating 5.0/5

Thomas J. Solo - Confirmed reviews ALL

It was a great experience The room was spacious and had everything was need Staff were friendly and polite Would stay here again.

Dear Thomas J Thank you for choosing to stay with us at the Ibis Styles Manchester Hotel and for taking the time to leave us a glowing review. We hope to see you again should you return to Manchester. Warm regards Adam Greenway Front Office Manager

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Other web-users rate our hotel

  • 2,691 reviews 9.6/10 Location
  • 3,681 reviews 5.4/10 Room
  • 2,427 reviews 7.9/10 Service
  • 62 reviews 7.5/10 WiFi
  • 2,060 reviews 3.7/10 Comfort
  • 1,463 reviews 6/10 Cleanliness
  • 870 reviews 6.2/10 Breakfast
  • 9 reviews 2.7/10 Wellness Area

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