Raffles Jakarta 5 stars

Customer review rating (ALL Rating) 4.8/5 1,914 reviews

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Description

Hotel extras

  • Raffles Room starting at 60 m², with separate living area and legendary Raffles butler service

  • The Dining Room speaks to the imagination creating a culinary pièce de résistance

  • Located in Mega Kuningan central business district

  • Facilities include outdoor jogging track, gym, kids club and award-winning Raffles Spa

Our accommodation(s)

Hotel location

Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5
12940 Jakarta
Indonesia

GPS:-6.224434, 106.824064

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 3,000 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,914 reviews

TripAdvisor Rating  5.0/5  2,546 reviews

Certificate of excellence 2023

Mom's birthday celebration done right

TripAdvisor rating 5.0/5

Amalia S TripAdvisor review

We stayed at Raffles to celebrate my mother's birthday, and we received a warm welcome from two people the moment we entered. They also wished my mother a happy birthday, which I have never received at any other hotel. Their lounge, food, and desserts were exceptional, especially their scallop and steak. We received two delicious cakes and birthday decorations. The entire stay was fantastic, and my family thoroughly enjoyed their time there.

Birthday Lunch in Arts Cafe

TripAdvisor rating 5.0/5

Silvinasilvi TripAdvisor review

Best hotel in Kuningan. First time choose arts cafe for celebrating my birthday. Didn't expected got surprise from Pak john,Bu ayu, Pak Rizki n team. I'm also got greeting cards with my photo's. Thank you Arts Cafe. The buffet was nice. You should try all the show kitchen menu. Best of the best!! All drinks except alcoholic is included in the buffet package.

Dear Ms. Silvy, Thank you immensely for choosing Arts Café at Raffles Jakarta to celebrate your special day. We are thrilled to learn that your birthday lunch was a memorable experience and that our team, led by John, Ayu, and Rizki, went above and beyond to surprise you. It warms our hearts to hear that you appreciated the personal touch of receiving greeting cards with your photos. Your kind words regarding our buffet and show kitchen menu mean the world. We are delighted you enjoyed the culinary delights prepared by our talented team. Your recommendation to try all the show kitchen menu items is genuinely appreciated, and we can't wait to welcome you back for another delightful dining experience. Once again, thank you for choosing Arts Café at Raffles Jakarta, and we look forward to serving you again soon. Warm regards, Rhany Guest Experience Manager

One of our best times in this year

TripAdvisor rating 5.0/5

Senna G TripAdvisor review

Art tour is a must try.. knowing the whole story of the hotel along with connections between arts and the owner gave us another level experiences beside just a mere staycation. Another wonderful thing is their hospitality. It sure is a top notch service excellence! It was so nice that we happy to call all the employee by their name... just for the records.. there are no name tags in their uniform. I think those review will gave you the whole picture of the service they provided. Overall, this is one of the best time and money spent in this year. Thank you raffles jakarta!

Dear Ms. Senna, Thank you wholeheartedly for sharing your wonderful experience following your recent visit to Raffles Jakarta. We're thrilled to hear that our art tour provided you with a unique and enriching experience, allowing you to delve deeper into the history and connections between art and our hotel's story. Your appreciation of our hospitality and service excellence truly warms our hearts and reinforces our commitment to providing exceptional service to every guest. It's delightful to know that you felt a personal connection with our team, even without name tags, and that you were able to call them by name. Your kind words mean the world to us and inspire us to continue creating memorable experiences for our guests. We're grateful for the opportunity to have been a part of one of your best experiences this year, and we eagerly await the chance to welcome you back to Raffles Jakarta for more unforgettable moments. Warm regards, Rhany Guest Experience Manager

Best staycation ever!

TripAdvisor rating 5.0/5

Anka F TripAdvisor review

Had an amazing stay in Raffles Hotel Jakarta 🙌🏼 The hotel room was fantastic and the service 👏🏻, excellent. Thank you for making our staycation most enjoyable. It’s such a memorable experience from the days before we checked in until we got home 🥹

Dear Ms. Anka, Thank you immensely for sharing your glowing review following your recent staycation at Raffles Jakarta. Your words resonate deeply with our commitment to providing exceptional service and creating unforgettable experiences for our guests. We're delighted that you found your hotel room fantastic and our service excellent, as we strive to ensure every aspect of your stay exceeds expectations. It brings us great joy to know that we could make your staycation most enjoyable and leave you with cherished memories from when you checked in until you returned home. Your feedback inspires us to continue delivering the highest standards of hospitality, and we eagerly await the opportunity to welcome you back to Raffles Jakarta, where you'll always find a warm and welcoming atmosphere awaiting your return. Warm regards, Rhany Guest Experience Manager

pleasant

TripAdvisor rating 5.0/5

sabena t TripAdvisor review

the room is super clean, everyone very kind and helpful, i even get a helping hand while needed to clean the court and mr diva help me so i can play tennis as i planned, for the whatsapp number during my stay was so fast responsive that very comforting, thank you very much

Dear Sabena, Thank you for sharing your delightful experience following your recent stay at Raffles Jakarta. Your words embody our commitment to providing exceptional service and ensuring every aspect of your stay exceeds expectations. We're thrilled that you found your room impeccably clean and that our team members are kind and helpful. It warms our hearts to know that Diva went above and beyond to ensure you could enjoy your planned tennis session, and we'll be sure to pass along your gratitude. Additionally, we're delighted that our quick and responsive WhatsApp assistance provided you with added comfort during your stay. Your feedback inspires us to continue delivering the highest standards of hospitality, and we eagerly await the opportunity to welcome you back to Raffles Jakarta, where you'll always find a warm and welcoming atmosphere awaiting your return. Warm regards, Rhany Guest Experience Manager

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Other web-users rate our hotel

  • 270 reviews 9/10 Location
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  • 1,240 reviews 9.6/10 Service
  • 455 reviews 8.9/10 Food
  • 341 reviews 9.3/10 Amenities
  • 317 reviews 8.8/10 Comfort
  • 300 reviews 9.7/10 Vibe
  • 260 reviews 8.9/10 Breakfast

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