Mercure Arras Centre Gare Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 1,503 reviews

Mercure Arras Centre Gare Hotel - Image 1
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Description

Hotel extras

  • Downtown, a few minutes' walk from the train station and historic center

  • Restaurant offering cuisine made with fresh, seasonal ingredients

  • 538-sq.ft. air-conditioned fitness room with natural light

  • Secure public car park (fee required)

  • 8 meeting rooms including 1 auditorium with 300 seats

Our accommodation(s)

Hotel location

Mercure Arras Centre Gare Hotel

58 boulevard Carnot
62000 ARRAS
France

GPS:50.287025, 2.778495

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Le 58

Our cuisine is made from fresh, seasonal ingredients. Every week, on our chalkboard, you'll find new suggestions based on our Chef's market. Nice to see you again!

Book

Your meetings and events

Room descriptions and layouts

12 

meeting rooms

From 1 to 800 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,503 reviews

TripAdvisor Rating  4.0/5  1,141 reviews

Certificate of excellence 2023

Great hotel

Customer review rating 5.0/5

Anthony Couples - Confirmed reviews ALL

Great hotel with parking.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Arras Centre Gare. It is always a pleasure to receive such positive feedback. We are happy to hear you did enjoy your stay with us, especially the access of the public underground carpark. Thank you very much for such a great review ! I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurora - Service réception.

Lovely Restaurant Team

Customer review rating 4.0/5

M. M. Couples - Confirmed reviews ALL

A really convenient place to stop on return from the Alps. Secure underground parking although beware of the raised concrete curbs at entry point to carpark. Managed to damage my alloy wheels twice by turning too soon for designated hotel parking. French carparks seem to b e designed to cause damage to your car. We travel with our pet and the restaurant staff have always been very accommodating and welcoming. Good breakfast buffet to keep you going as you battle the M20 and M25 around London.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Arras Centre Gare. It is always a pleasure to receive our guest's feedback. We are happy to hear you did enjoy your stay with us, especially the location as a stop-over on your return. We take into account all your remarks concerning the public underground carpark. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurora - Service réception.

Great stay

Customer review rating 4.5/5

Andrew Friends - Confirmed reviews ALL

Everything you need

Dear M. S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Arras Centre Gare. It is always a pleasure to receive positive feedback. We are happy to hear you did enjoy your stay with us.Thank you very much for such an excellent review, it is everything we need ! I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurora - Service réception.

Good choice for city centre.

Customer review rating 4.5/5

Sandra S. Couples - Confirmed reviews ALL

Well located. Good breakfast. Easy parking. Helpful staff.

Dear Mrs S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Arras Centre Gare. It is always a pleasure to receive positive feedback. We are happy to hear you did enjoy your stay with us, especially the location, the breakfast service and the welcome of our staff. We take into account all your remarks. Thank you very much for such an excellent review ! I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurora - Service réception.

Médiocre

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Hotel was mediocre. It was fine for one night. Best quality is its proximity to the train station. Hotel restaurant was terrible

Dear Mrs C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Arras Centre Gare. We are sorry that your experience did not meet your expectations. We are sorry to hear you are disappointed about our services. Please do not hesitate to share about your concerns during the stay so we can propose appropriate solutions when you're still in the hotel. We present our sincerest apologies. We take into account all your remarks. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurora - Service réception.

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Other web-users rate our hotel

  • 673 reviews 9.6/10 Location
  • 806 reviews 8.5/10 Room
  • 1,066 reviews 9.7/10 Service
  • 11 reviews 7.8/10 WiFi
  • 476 reviews 8.7/10 Breakfast
  • 383 reviews 8.5/10 Comfort
  • 261 reviews 9.6/10 Vibe
  • 258 reviews 9.1/10 Cleanliness

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