Name: Mercure Queenstown Resort Hotel | Leisure Resort | ALL - Meetings
Address: 21 Sainsbury Road, Fernhill, PO Box 156, QUEENSTOWN, 9300, New Zealand
Telephone: +6434426600
Rating: 4.3

Mercure Queenstown Resort

Hotel for travellers looking for local and authentic experiences

Situated on a unique vantage point with breathtaking views over Lake Wakatipu and the Remarkables Mountain range. Our resort offers 148 guest rooms with either spectacular Lake or relaxing Garden views.
For an adventure packed holiday or a relaxing sojourn, Mercure Queenstown Resort can provide you with a perfect base to explore all the wonderful activities and places to discover. Hotel facilities include a seasonal swimming pool, spa pools, sauna, gymnasium and a sports storage room.

Mercure Queenstown Resort is the ideal base for families, groups and couples seeking a relaxed retreat in New Zealand's adventure capital. A 5-minute drive will see you exploring Queenstown's vibrant dining and retail precinct, before heading on to some of the best-loved local ski resorts, including Coronet Peak.

Explore nearby Queenstown Gardens, Queenstown city center, and Skyline Gondola and luge.

The Mercure Queenstown team welcomes you to our very special location with exceptional views over the Lake and Mountains combined with excellent hotel services and facilities.

Marty Lamont, Hotel Manager

Hotel extras

Uninterrupted views from South Eatery Restaurant and Lake view rooms
Coffee, snacks, and beverages at the Lounge Bar
Three meeting rooms with natural light and views
24-hour reception and free, on-site car park
ALLSAFE Certification

Our accommodation(s)

Room

Garden View Room with 2 Double beds

4 persons
24 m² / 258 sq ft

Bedding 2 x Double bed(s)
Views: Garden View or Pool side

Room

Garden View room with King-size bed

3 persons
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: Garden View or Pool side
Accessible room

Room

Lake View Room with 2 Queen-size beds

4 persons
28 m² / 301 sq ft

Bedding 2 x Queen size bed(s)
Views: Bay view or Mountain view or Lake View

Room

Lake View Room with King-size bed

3 persons
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: Bay view or Mountain view or Lake View

Room

Superior Lake View Room with 2 Queen-size beds

4 persons
28 m² / 301 sq ft

Bedding 2 x Queen size bed(s)
Views: Lake View or Bay view or Mountain view

Room

Superior Lake View Room with King-size bed

3 persons
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: Bay view or Mountain view or Lake View

Room

Garden View room with King-size bed

3 persons
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: Garden View or Pool side
Accessible room

Hotel location

Mercure Queenstown Resort

21 Sainsbury Road, Fernhill, PO Box 156
9300 QUEENSTOWN
New Zealand

GPS:-45.038529, 168.638685

+64 3 442 6600

+64 3 442 7354

HIGHWAY 6

Highway exit

Access: 15 km / 9.38 mi

LAKE WAKATIPU

Tourist attraction

Access: 2 km / 1.25 mi

QUEENSTOWN MEMORIAL HALL

Entertainment/theatre district

Access: 3 km / 1.88 mi

QUEENSTOWN PARK

Botanical gardens

Access: 3 km / 1.86 mi

WHARF CASINO

Casino

Access: 3 km / 1.88 mi

QUEENSTOWN READINGS CINEMA

Cinema district

Access: 3 km / 1.88 mi

ARROWTOWN GOLDMINING VILLAGE

Historic monument

Access: 20 km / 12.43 mi

ARROWTOWN MUSEUM

Museums

Access: 20 km / 12.43 mi

CORONET PEAK

Ski area

Access: 20 km / 12.5 mi

CENTRAL OTAGO WINERIES

Other attractions

Access: 35 km / 21.75 mi 25 min drive

CROMWELL RACETRACK

Racetrack

Access: 59 km / 36.88 mi

GLENORCHY GATEWAY TO WILDERNESS

Tourist attraction

Access: 59 km / 36.88 mi

LAKE WAKATIPU

Lake

Access: 3 km / 1.86 mi 15 min walk / 3 min drive

Shuttle

Shuttle scheduled

QUEENSTOWN

Shopping centre/mall

Access: 1.8 km / 1.12 mi 20 min walk / 5 min drive

QUEENSTOWN

Shopping centre/mall

Access: 3 km / 1.88 mi

EARNSLAW STEAMER CRUISE

Company

Access: 3 km / 1 mi 15 min walk / 3 min drive

AJ HACKETT BUNGY

Company

Access: 4 km / 2 mi

SHOTOVER JET

Company

Access: 10 km / 6 mi

QUEENSTOWN EVENTS CENTRE

Convention centre

Access: 10 km / 6 mi

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

RISES

Rises Restaurant offers a hearty alpine buffet breakfast every day. Full Continental, English and American selections. Enjoy the views and sunrise over the Remarkables Mountains from the Rises Restaurant vantage point every day.

SOUTH EATERY

South Eatery Restaurant, a la carte dining featuring the best of Central Otago wines and seasonal menus. Enjoy the 180 degree views and sunsets of the Lake Wakatipu and Remarkables Mountain range from the panoramic floor to ceiling windows.

LOUNGE BAR

A relaxing meeting place in the heart of the hotel with superb views and an alpine lodge theme, with stylish furnishings, an open fire and LCD Sky TV with the latest news and sports. Enjoy coffees, cocktails, light meals and beverages.

Breakfast

Enjoy breakfast with the sunrise over the Remarkables in Rises Restaurant. Featuring full cooked and continental buffet selections.

Fitness center

With the best views from any Gym in Queenstown you will enjoy a great workout from 7.00am - 10.00pm.

Weddings

Your wedding at Mercure Queenstown Resort will be unforgettable, unique and truly memorable. A superb venue with fantastic views, service and your own personal wedding co-coordinator.

Your meetings and events

Room descriptions and layouts

3

meeting rooms

From 1 to 90

attendees

Configuration is not available for these requirements

- Height 2.2 m
- Theatre style 30 participants
- U-shaped Room 20 participants
- Board-room 20 participants
- Classroom style 30 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3.3 m
- Theatre style 90 participants
- U-shaped Room 25 participants
- Board-room 30 participants
- Classroom style 70 participants
- Banquet 70 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.6 m
- Theatre style 25 participants
- U-shaped Room 20 participants
- Board-room 20 participants
- Classroom style 20 participants
- Banquet 25 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
129 m²	2.2 m	30 participants	20 participants	20 participants	30 participants	40 participants
113 m²	3.3 m	90 participants	25 participants	30 participants	70 participants	70 participants
62 m²	2.6 m	25 participants	20 participants	20 participants	20 participants	25 participants

Configuration is not available for this hotel

Configuration is not available for these requirements

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Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5 1,697 reviews

TripAdvisor Rating 4.0/5 1,909 reviews

Good view

May Families - 4/14/2024 Confirmed reviews ALL

Morning bf not much ,

Beautiful location

Noor Families - 4/13/2024 Confirmed reviews ALL

Hotel is situated at amazing spot... staff is very friendly...

Dear Noor, Thank you for choosing Mercure Queenstown Resort for your recent stay and for taking the time to share your feedback with us. We greatly value your input and are delighted to hear that you enjoyed our beautiful location and found our staff to be very friendly. We appreciate your constructive feedback regarding the bathroom amenities. Your comments about the lack of a lock on the bathroom door and the absence of a toilet cleaning brush have been duly noted. We understand the importance of privacy and convenience during your stay, and we will certainly take your suggestions into consideration for future improvements. It's fantastic to hear that you rated your booking experience highly and that you were satisfied with various aspects of your stay, including the check-in process, accommodation, WiFi, and cleanliness. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards, Amy McMahon Assistant Manager Mercure Queenstown Resort

Good value

Mike W. Solo - 4/12/2024 Confirmed reviews ALL

Good value for overpriced Queenstown. Internet was very slow.

Good Stay

Jazz Friends - 4/12/2024 Confirmed reviews ALL

If you want to enjoy queenstown but be a little out of the town, this is a perfect location. As someone who has intolerances, I was really impressed about the well signed food options escpeccially for breakfast; along with the wide varity that was offered that & catered to my intolerance. Furthermore that is was always in stock each morning. I have been to other hotels that are high quality within the accor system and they give 1-2 options and then they don't have them in stock constantly. Dinner at in-house resturant was also good, slightly fewer options but still a few chocies. The reason I only rated 8/10 instead higher was the elivators are dated & could do with updating.

Dear Jazz, Thank you for taking the time to provide detailed feedback about your recent stay at Mercure Queenstown Resort. We're thrilled to hear that you enjoyed your stay and found our location to be perfect for exploring Queenstown while still being slightly out of town. It's great to know that you appreciated the food options, especially for breakfast, and that they catered to your intolerances. We understand the importance of dietary needs and are pleased that we could meet your expectations in this regard. We apologize for the inconvenience caused by the power outages in Queenstown and the issues with the elevators. It's unfortunate that you experienced a delay and got stuck in the lift, but we're glad our team was able to assist you promptly and provide some compensation for the inconvenience. Your feedback about the elevators is duly noted, and we will explore options for their improvement. Regarding the room service plates not being collected promptly, we apologize for the oversight. We'll address this with our team to ensure a more efficient service in the future. Once again, thank you for choosing to stay with us. We hope to welcome you back soon for another delightful experience. Best regards, Amy McMahon Assistant Manager Mercure Queenstown Resort

Lovely View

Annie Families - 4/12/2024 Confirmed reviews ALL

Lovely view over lake. Comfortable and clean. Walking to town could be a challenge being so high on the hill. A welcome location out of the hustle of town centre.

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