Hotel Le Royal Lyon-MGallery 5 stars

Customer review rating (ALL Rating) 4.6/5 2,004 reviews

Hotel Le Royal Lyon-MGallery - Image 1
Hotel Le Royal Lyon-MGallery - Image 2
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Description

Hotel extras

  • La Maison Lyonnaise par Excellence

  • Cuisine prepared by Institut LYFE chefs

  • Ideally located in Place Bellecour.

  • The number one hotel in the city of Lyons since 1912.

  • Clés d'Or concierges.

Our accommodation(s)

Hotel location

Hotel Le Royal Lyon-MGallery

20 Place Bellecour
69002 LYON
France

GPS:45.756364, 4.833253

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 12 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,004 reviews

TripAdvisor Rating  4.0/5  1,900 reviews

Certificate of excellence 2023

Offers so much delivers very little

TripAdvisor rating 2.0/5

luxtravelleruk Couples - TripAdvisor review

The location is great and some of the public areas are smart enough although small. The breakfast was good with a wide selection on offer and fresh eggs cooked to order. There is very little space between the tables so getting up to go to the buffet could be a challenge for some and a cold wind that whistles through the room so wear a jumper. The room We had a suite on the fourth floor overlooking the square and the views are great. Unfortunately it was not really a suite it was two rooms with an adjoining door. The first room has an old uncomfortable sofa that the cushions slid off if you at on it and one assumes it opens into a bed (god help anyone that had to sleep on that! The rooms are sad, dated, tired with cheep chipped furniture, scuffed walls, ugly carpet and dirty windows. The bathrooms haven’t been decorated since the late 80’s ( who doesn’t love standing in a bath tub with a handheld shower!) there is a hair dryer in the bathroom but the bear wires were a little concerning. The service at reception and concierge was nonchalant to the point of useless. Taxis were booked in advance and then at the agreed time of arrival we were told it was not coming because of the rain or the traffic and we should take the metro or a bus! No apology just a shrug of the shoulders. I would not recommend this hotel.

Beautiful hotel in centre of Lyon

Customer review rating 5.0/5

M Couples - Confirmed reviews ALL

A sumptuous hotel with superb French decoration.

Dear Madam, Thank you for taking the time to write your positive review. It is always a pleasure to read them and share them with our team! We are very pleased to read that you liked the hotel and our refined decoration. See you soon at the Royal! Kind regards, Maëlle - Guest relation

Classy Hotel

TripAdvisor rating 4.0/5

RyRN Friends getaway - TripAdvisor review

We booked a superior room overlooking the Place Bellecour and was very surprised when we walked in our room. The room was nicely decorated with beautiful wallpapers, drapes, and furniture. It was larger than I expected with a very comfortable bed and pillows. The room had a good size bathroom as well. The water was included in our booking which was very nice. The view from our room was also beautiful and to see locals going about their business. There is a bar located on the premise which serves decent cocktails. This hotel also has a breakfast service which we did not partake in. I did have a couple of issues during our stay. The room was warm and the AC would not cool down our room. We had to leave the window open to get some cool air in. Being close to a busy street, it would get noisy during the morning rush hour. Also on the left side of the bed there was a fire alarm system which had a red light that would blink at a few seconds intervals. If you're a light sleeper or get disturbed by lights when trying to sleep, this might be an issue.

Fantastic boutique hotel

Customer review rating 5.0/5

Jc N. Business - Confirmed reviews ALL

From the moment you walk in to your check out I was treated with the most courteous and professional staff.

Dear Sir N., Thank you for your very positive feedback about your stay with us. We are delighted to read that you enjoyed your stay in our "Maison Lyonnaise". We look forward to welcoming you back soon. Have a nice day! Sincerely, Maëlle - Service Client

A "real" hotel

Customer review rating 4.5/5

Ollie Couples - Confirmed reviews ALL

Our courtyard room is large and tastefully decorated. Although some of the furniture is slightly tired looking, it's still pleasing. It's quiet inside the room, even though the hotel is quite fully booked. The moment you enter the hotel, you're greeted and serviced by an enthusiastic crew, which makes you feel welcomed. The crew is knowledgeable and the concierge is very helpful with our restaurant reservations. Location is EXCELLENT, with great public transportation, shops, eateries nearby. Will definitely stay here again in the future. We received a small cute souvenir on checkout - it's the attention to details that makes the difference!

Dear Ollie, Thanks a lot for taking the time to write your positive review. Your comment has been shared with all our team ! We are delighted to read that you enjoyed the charm of our hotel and its warm welcome. Attention to detail is our top priority. We are pleased that you appreciated our little attention. We hope to see you soon again at Le Royal ! Kind regards, Maëlle, Guest Relation

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Other web-users rate our hotel

  • 623 reviews 9.7/10 Location
  • 935 reviews 6.5/10 Room
  • 1,184 reviews 9.2/10 Service
  • 481 reviews 8.8/10 Breakfast
  • 418 reviews 7.7/10 Comfort
  • 225 reviews 7.3/10 Amenities
  • 167 reviews 6.5/10 Cleanliness
  • 6 reviews 2.5/10 Wellness Area

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