Novotel Shanghai Atlantis 4 stars

Customer review rating (ALL Rating) 4.1/5 605 reviews

Novotel Shanghai Atlantis - Image 1
Novotel Shanghai Atlantis - Image 2
Novotel Shanghai Atlantis - Image 3
Novotel Shanghai Atlantis - Image 4

Description

Hotel extras

  • Panoramic view of Lujiazui and the Huangpu River

  • Free high-speed WIFI & Car Park

  • Heated indoor swimming pool, whirlpool bath and GYM

  • 50th floor Revolving Restaurant / 4th floor Chinese Restaurant

  • 7 mins to metro, 15 mins to pop tourist attractions, 20 mins to New Int'l Exhibition Center

Our accommodation(s)

Hotel location

Novotel Shanghai Atlantis

728 Pu Dong Avenue
200120 SHANGHAI
China

GPS:31.240375, 121.52448

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Art 50 Revolving Restaurant

Located on the 50th floor with panoramic view of Shanghai, the revolving restaurant is an ideal place for you to enjoy sumptuous international buffet with live band performance. Redeem birthday cake for your birthday party.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 350 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  605 reviews

TripAdvisor Rating  4.5/5  1,532 reviews

Improved kitchen noted and it seems it is still in progress

Customer review rating 4.5/5

Sia K. M. Business - Confirmed reviews ALL

Food stations on 50th Floor for breakfast have improved alot.The Chinese soup noodles tasted great.Omellete needs still to be improved..The various Chinese Congees are great too.Cut fresh fruits tasted crunchy and sweety and Great. The BACON needs to be baked to be more crispy..... SPECIAL COMMENDATION should go to Ms.Elena Shen for attentive and caring attitute and service. Overall , it has been very good culinary experience.

well located great service

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

very friendly staff, great location

Dear Yongfu S., We very much appreciate your comments regarding your stay at the Novotel Shanghai Atlantis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

#12…: Re: Complaint on my Booking - ID: NBPSDGJX

Customer review rating 1.0/5

Dom Families - Confirmed reviews ALL

Please find my ticket #12… with my messages found.

Dear Dominic K., Thank you for taking the time to tell us about your experience at the Novotel Shanghai Atlantis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good view

Customer review rating 5.0/5

Naturall Business - Confirmed reviews ALL

Good view with convenient facilities

Dear Tianran Z., We very much appreciate your comments regarding your stay at the Novotel Shanghai Atlantis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

nice and quiet

Customer review rating 3.0/5

G T. Business - Confirmed reviews ALL

the welcome drink need climb up to top floor and the transition of lift is not easy assessable

Dear Gary T., Thank you for taking the time to tell us about your experience at the Novotel Shanghai Atlantis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,065 reviews 9.2/10 Location
  • 2,036 reviews 8.1/10 Room
  • 2,091 reviews 8.9/10 Service
  • 25 reviews 5/10 WiFi
  • 943 reviews 9.1/10 Food
  • 856 reviews 8.9/10 Breakfast
  • 592 reviews 9.4/10 Value
  • 473 reviews 7.4/10 Cleanliness

Powered by Trustyou

Our other establishments nearby