Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,227 reviews

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Description

Hotel extras

  • Beautifully designed rooms by Pierre-Yves Rochon

  • The ALLSAFE label represents our cleanliness & prevention standards

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Unparalleled location within walking distance to London's best attractions

  • Grade II listed building with original features

Our accommodation(s)

Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

WILD HONEY ST JAMES

Sofitel's Michelin-star restaurant Wild Honey St James combines classic French techniques with the finest seasonal British produce.

Your meetings and events

Room descriptions and layouts

14 

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,227 reviews

TripAdvisor Rating  5.0/5  435 reviews

Certificate of excellence 2023

The best and most memorable hotel experience I’ve ever had in all of my travels.It exceeded my expectations.

TripAdvisor rating 5.0/5

Cynthia M Families - TripAdvisor review

Everything was perfect. It was the best and most memorable hotel stay I’ve ever had in all of my travels.One thing that stood out the most was that we were checked in way much earlier than the regular check in time.I truly will come back in the future.

Overall quite satisfied, recommended

Customer review rating 4.5/5

Grace Families - Confirmed reviews ALL

The hotel is located well, with good room layout, lighting, and city view. The service staff are polite, enthusiastic, and thoughtful, helping to solve some needs.

Perfect

Customer review rating 5.0/5

Alexander Families - Confirmed reviews ALL

Very friendly and courteous staff!

Dear Mr H., We very much appreciate your feedback regarding your perfect stay at Sofitel London St James. Camille and Gianmaria were thrilled to be recognised and I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

Incredible stay, I think it has ruined all other hotels for me.

Customer review rating 5.0/5

Analeigh S. Families - Confirmed reviews ALL

Best hotel experience of my life. Rooms were so clean I actually took a bath!! Staff went above and beyond (Christina in guest relations deserves a raise and a trophy)!! The flower arrangements in the lobby made me want to cry with how gorgeous they are. Perfect location. Perfect stay. 10000/10 recommend.

Dear Ms S., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent incredible stay with us. We greatly appreciate receiving your feedback and Christina and the team were thrilled that they were able to play their part to help ensure such a memorable visit. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 20 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you back again for another relaxing bath again in the future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Great service - very pleasant and polite staff

Customer review rating 5.0/5

Phil J. Families - Confirmed reviews ALL

Only a brief stay, one night, but was very impressed with the level of attention and efficiency of the whole operation. Nothing was too much trouble.

Dear Mr J., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your comments further to your recent stay. We greatly appreciate receiving your feedback and the team were delighted that they were able to play their part to help ensure a memorable visit. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 20 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you again in the near future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

In partnership with TripAdvisor

Other web-users rate our hotel

  • 890 reviews 9.9/10 Location
  • 997 reviews 8.6/10 Room
  • 1,716 reviews 9.5/10 Service
  • 9 reviews 6.5/10 WiFi
  • 390 reviews 8/10 Comfort
  • 373 reviews 8.8/10 Breakfast
  • 321 reviews 9.4/10 Vibe
  • 310 reviews 8.1/10 Food

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