Novotel Bern Expo 4 stars

Customer review rating (ALL Rating) 4.4/5 1,652 reviews

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Description

Hotel extras

  • Modern, renovated rooms

  • Six air-conditioned, adaptable meeting rooms with free WiFi

  • Near BERNEXPO, Wankdorf Stadium (Football) & PostfFnance Arena (Ice-Hockey)

  • Kitchen (Restaurant GourmetBar)

  • Proximity to the city center and free public transport with Bern Ticket

Our accommodation(s)

Hotel location

Novotel Bern Expo

Am Guisanplatz 2
3014 BERN
Switzerland

GPS:46.9587487, 7.4639379

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMETBAR BY NOVOTEL

Our GourmetBar team serves local and international cuisine prepared in a simple and authentic manner using local products. Savor the new bar experience - we look forward to taking you with us on our culinary adventure!

Your meetings and events

Room descriptions and layouts

10 

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,652 reviews

TripAdvisor Rating  4.0/5  1,114 reviews

great stay

Customer review rating 4.5/5

Sophie Business - Confirmed reviews ALL

great location and love the water dispenser/glass bottles. did not get to try the food.

Dear Ms. M., We always welcome feedback from our guests and appreciate you taking the time to share your thoughts. We're thrilled to hear you enjoyed our prime location and appreciated the water dispensers with glass bottles, as we strive to offer conveniences that enhance our guests' stays. It's delightful to know that these details contributed positively to your experience. We would like the opportunity to provide you with a better experience. Best regards from the whole team with Matthias, Director

Excellent stay, good facilities

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Location was right on the tram and very convenient, great customer service and sparkling water available at the tap in the hallway was extra special.

Dear Guest, Many thanks for your review of your recent visit to our hotel. We're delighted to hear that our convenient location right on the tram line was a highlight for you, and that our customer service met your expectations. It's also wonderful to know that the sparkling water available in the hallway added a special touch to your stay. Our team prides itself on being accommodating and we're thrilled that this was your experience, especially with the afternoon and evening desk staff. We take pride in our efforts to provide a comfortable and enjoyable stay for all our guests, and it's gratifying to see these efforts reflected in your feedback. It would be a pleasure to welcome you again in the future. Best regards from the whole team with Matthias, Director

Good Stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The Hotel was clean and the breakfast was good.

Dear Guest, Thanks for taking the time to review your visit to our hotel. We're delighted to hear that you found our hotel clean and were satisfied with our breakfast offerings. Our team prides itself on maintaining the highest standards of cleanliness and comfort, and we're glad that these aspects contributed positively to your stay. We would be delighted to welcome you back for another stay. Best regards,

Disappointed

Customer review rating 2.0/5

Marcel Business - Confirmed reviews ALL

I apparently made a mistake with the reservation and only found out the day I arrived. It was booked a week before, but I was not informed of the no-show, but billed for it. Then, when I arrived, I was given no credit for the amount already paid and only offered the rate of the day (not the internet rate from the week before). In the end I paid more than double the initial rate for the one night spent and my company only reimbursed me for half of it. The room was ok, but nothing special, I didn't find the bed particularly comfortable.

Good location and good service

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Breakfast can improve, everyting else was great!

Dear Guest, Thanks for taking the time to review your stay at our hotel. We're thrilled to hear you found our location convenient and our service commendable. Our team takes great pride in offering a welcoming atmosphere, and it's rewarding to know this contributed positively to your stay. We also appreciate your feedback regarding breakfast, and we strive to provide a quality dining experience that reflects the value. While we continuously work on enhancing all aspects of our services, we're glad that every other aspect of your visit was great. We look forward to welcoming you back. Kindest regards,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 584 reviews 8.4/10 Location
  • 881 reviews 6.7/10 Room
  • 764 reviews 8.8/10 Service
  • 10 reviews 5/10 WiFi
  • 391 reviews 5.6/10 Comfort
  • 366 reviews 8.6/10 Breakfast
  • 335 reviews 6.7/10 Cleanliness
  • 134 reviews 5.7/10 Amenities

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