Novotel Bucharest City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 1,665 reviews

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Description

Hotel extras

  • Free WiFi, ergonomic work space, LCD TV

  • Heated indoor pool, hammam, gym.

  • Private parking available

  • 5 minutes' walk to metro and buses

  • 20-minute walk to the Palace of Parliament

Our accommodation(s)

Hotel location

Novotel Bucharest City Centre

Calea Victoriei 37B Sector 1
010061 BUCHAREST
Romania

GPS:44.436997, 26.097497

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE VICTORIEI 37

Winestone Victoriei 37 pairs accessible, regional-inspired cuisine with a creative selection of Romanian and international wines, in a vibrant and sophisticated setting.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 280 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,665 reviews

TripAdvisor Rating  4.5/5  2,471 reviews

Certificate of excellence 2023

Relaxed and Quiet stay

Customer review rating 5.0/5

Matthew C. Business - Confirmed reviews ALL

Check in was quick and easy. Room was clean, spacious and well appointed. Breakfast was excellent and catered for every taste. All in all first class experience.

Dear Matthew, Thank you for sharing your experience. We are thrilled to hear that you enjoyed a relaxed and quiet stay with us. We are glad that you found our check-in process quick and easy and that you appreciated our clean, spacious rooms and excellent breakfast. Looking forward to welcoming you back soon. Best regards, Dragos Vlasceanu Guest Experience Specialist

Customer review rating 1.5/5

Vaso Families - Confirmed reviews ALL

When I arrived they kept 2000 more money and it was Weekend so I have my money back when I were back in my country. The girls in the reseption didn't help me at all.... very disappointed. All though they kept money only from me. It was a mistake of them and they didn't do anything for sorry

Dear Ms. Vaso, I hope this message finds you well. I am writing to extend my sincere apologies for the inconvenience and frustration you encountered regarding the preauthorization hold during your recent stay at Novotel Bucharest City Centre. Your feedback is incredibly important to us, and we deeply regret any discomfort this situation may have caused. We understand the inconvenience and concern that can arise when additional funds are held on your card beyond the expected amount. Please know that the preauthorization process is standard practice in the hospitality industry, aimed at ensuring a seamless experience for our guests. Once again, please accept our sincerest apologies for any inconvenience caused. Your satisfaction is our top priority, and we are committed to making things right. Thank you for bringing this matter to our attention, and we hope to have the opportunity to have you again at Novotel Bucharest City Centre on your next visit. Kind regards, Dragos Vlasceanu Guest Experience Specialist

Great hotel in a great location.

Customer review rating 4.5/5

Samuel C. Couples - Confirmed reviews ALL

Really enjoyed our stay. The staff were brilliant in every department. Breakfast was really good, and our room was lovely.

Dear Samuel C., we are delighted to hear that you enjoyed your stay at Novotel Bucharest City Centre. Your kind words about our staff, location, breakfast, and rooms are truly appreciated. We hope to welcome you back soon. Kind regards, Dragos Vlasceanu Guest Experience Specialist

Well located

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The hotel is well located and we enjoyed our walking to the old town. However you could improve cleaning. the pillows were smelling although the pillow case was changed. Another downside is that I could not redeem my points when booking the hotel.

Good hotel, loction, facilities, reception is nice and helpfull, but cleaning services - is bad

Customer review rating 3.5/5

Nadezhda M. Families - Confirmed reviews ALL

we have stayed 5 nighgts executive room ( clening was everyday but only in surface, no changing bed, or towels also i need to call everyday to reception to ask refill wanter and chips in minibar or add tea in the reason they didnt do it during the cleaning at all. the same they didnt bring at all only upon arrival dailly sets ( soup, cotton button, brush)

Dear Nadezhda M., thank you for sharing your feedback. We are pleased to hear you enjoyed our hotel's location, facilities, and reception service. However, we apologize for the inconvenience you faced with our cleaning services. Rest assured, we will address this issue with the team to ensure a more thorough and efficient cleaning process, including the regular replenishment of minibar items. Your comments are invaluable to us, and we appreciate your insights. We hope to welcome you back for an improved experience. Warm regards, Dragos Vlasceanu Guest Experience Specialist

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Other web-users rate our hotel

  • 1,206 reviews 9.5/10 Location
  • 1,258 reviews 6.4/10 Room
  • 1,118 reviews 7.6/10 Service
  • 35 reviews 7.9/10 WiFi
  • 819 reviews 8.5/10 Breakfast
  • 452 reviews 7.8/10 Cleanliness

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