Mercure Siracusa Prometeo 4 stars

Customer review rating (ALL Rating) 4.5/5 342 reviews

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Description

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Mercure Siracusa Prometeo

Viale Teracati 20
96100 SIRACUSA
Italy

GPS:37.0761, 15.281811

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PANORAMIC RESTAURANT

The panoramic restaurant offers outstanding dishes that blend different flavors and influences with the evolution of local tradition, a mix of ancient flavors and new experiences. It also offers a wine list with regional and national wines.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  342 reviews

TripAdvisor Rating  4.5/5  1,533 reviews

Certificate of excellence 2023

Good stay, awful service

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

The Front Office worker ( gray hair, 40-50 years) that was at reception when we checked in ( 15th March at around 9 PM) wasnt nice at all. Seemed it was forced to be there with no pleasure, giving short answers and was kind of angry at us. Shame...

Dear Customer Thank you for taking the time to tell us about your experience at the Mercure Siracusa Prometeo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maurizio Garofalo - General Manager Mercure Siracusa Prometeo

One of the hotel on our tour to visit Sicilia and really really good choice. Happy to see this place and for sure want .

TripAdvisor rating 5.0/5

WP8822 Couples - TripAdvisor review

Really nice hotel with fantastic person Umberto 🤝🤝🤝 We was for 3 days but next time will be more. Lower season is comfortable when You don’t like rush.hotel is located near to all places what everyone need. Thank You for help and support and see You next time.

Positive - great hotel. Negative - felt slightly far away from a lot of things.

TripAdvisor rating 4.0/5

hayleymmiles TripAdvisor review

This hotel was good, the room was large and clean, good amenities, and a nice but basic breakfast buffet. The location was a little further away from the historical centre, but was very close to the Siracusa archaeological park (which was excellent), and otherwise walking distance to other parts of Syracuse or to Ortigia (about 30 minute walk). If I returned to Syracuse I would probably stay in the area closer to Ortigia.

Excellent location and very friendly staff

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Hotel was excellent and very well located. All staff very helpful

Quality hotel in fine location

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Everything that we've come to expect from staying with Mercure quality hotels. Staff were attentive and willingly gave assistance. Location was easy to locate; underground car parking was excellent. Bathroom facilities, beds and breakfast all of a high quality.

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Other web-users rate our hotel

  • 326 reviews 9.1/10 Location
  • 315 reviews 8/10 Room
  • 356 reviews 9.3/10 Service
  • 6 reviews 7.1/10 WiFi
  • 258 reviews 8.8/10 Breakfast
  • 113 reviews 7.3/10 Value
  • 112 reviews 8/10 Cleanliness

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