Pullman Hanoi 5 stars

Customer review rating (ALL Rating) 4.5/5 1,514 reviews

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Description

Hotel extras

  • "Step outside and into Hanoi'sbustling business district "

  • "Workout in the new Fit Lounge and Tennis course. "

  • "Stay Connected with free Wi-Fianywhere in the hotel "

  • Free 'wake-up' coffee for guests who check out before 6am

Our accommodation(s)

Hotel location

Pullman Hanoi

40 Cat Linh Str, Entrance 61 Giang Vo Str.
10000 HANOI
Vietnam

GPS:21.029786, 105.828575

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA CHEMINÉE

The restaurant serves cuisine inspired by local culinary tradition and international classics, revisited with an eye to contemporary trends

Your meetings and events

Room descriptions and layouts

10 

meeting rooms

From 1 to 1,000 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,514 reviews

TripAdvisor Rating  4.0/5  1,072 reviews

Certificate of excellence 2024

Personal Touch

Customer review rating 5.0/5

Strawberry Business - Confirmed reviews ALL

This is my second stay at Pullman, 2 years in a row and the staff remembered me and made my stay such a wondersul expreience. While I was having breakfast at the La Cheminee restuarnt, Ms. Ngyoan came up to me cordially remembered me and gave me a warm welcome back to the hotel. She made me feel so welcome and once again, took cared of me everytime I dine at the restuarant. Waht a wonderful experience. I also want to comment the Vinh at the front desk checked me into the hotel (actually, I realised I forgot to reserve a room while I was checking in) in a calm manner and assured that I will have a room at the hotel. And Cuong the conceige also assisted me in making reservations at the other restuarants. I am awed by the professionalism of this team and I'm surely coming back next year. I will also highly recommend the hotel to my colleagues and friends traveling to Hanoi. The location is great, food and service at la Cheminee is fantatice as it offers a great varitey of breakfast option. And best of all is the service. Thank you team!

All smiles

Customer review rating 5.0/5

Nicola G. Couples - Confirmed reviews ALL

Very nice staff , very professional and nothing is a problem.

Cozy stay

Customer review rating 4.5/5

T. T. Y. Business - Confirmed reviews ALL

Friendly staffs with clean environment

Good Service and Good Staff

TripAdvisor rating 5.0/5

469erniew TripAdvisor review

Always in good service and great experience staffs. Ms Huong at 10th flr Executive Lounge gave a professional grade of service during check out. The room was nice and clean. Breakfast at 10th flr was simple and good quiet atmosphere and good views.

Dear 469erniew, Thank you so much for your lovely review! We are delighted to read through your wonderful comments regarding many aspects of your stay. At Pullman Hanoi, we always try our best to meet your requirement in order to ensure your experience with us. It is a pleasure to learn that you found everything you loved at our hotel. We will definitely pass on your wonderful compliments to Ms. Huong for her great service. Our staff is genuinely passionate about looking after our guests and ensuring they experience only the best service and enjoy our facilities. We truly appreciate your kind words, as it will motivate us to improve our services continuously. It will always be our pleasure to welcome you back and we hope to see you in the very near future. Kind regards, Nguyen Huong Ly (Ms.) Guest Experience Executive

Fantastic service, great room, well looked after

Customer review rating 5.0/5

Mong-melbourne Couples - Confirmed reviews ALL

We chose your hotel in Hanoi to fly from Melbourne to celebrate our wedding anniversary, and we are so pleased that we did. The team looked after us so well provided us with an upgraded room and a small cake that was delicious. Your team laid out on the bed Rose petals in a love heart shape which is very beautiful. We look forward to staying again with you next time we are in Hanoi. Cam On!

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Other web-users rate our hotel

  • 281 reviews 7.1/10 Location
  • 555 reviews 6.1/10 Room
  • 686 reviews 8.3/10 Service
  • 29 reviews 4.9/10 WiFi
  • 264 reviews 4.7/10 Vibe
  • 244 reviews 4.9/10 Amenities
  • 213 reviews 9.1/10 Breakfast
  • 203 reviews 6/10 Comfort

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