ibis Styles Malang 3 stars

Customer review rating (ALL Rating) 4.4/5 874 reviews

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Description

Hotel extras

  • Unique and Colourful Design Hotel

  • Semi-outdoor warm water swimming pool

  • Non Single Use Plastic Campaign

  • COVID-19 Protocol Applied

  • 2 hours away from Mt. Bromo National Cultural Asset and Sanctuary

Our accommodation(s)

Hotel location

ibis Styles Malang

Jl S Parman 45
65122 MALANG
Indonesia

GPS:-7.952814, 112.638727

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

STREATS

This restaurant offers the best of local, Asian and international cuisine in a vibrant and friendly ambience.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 270 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  874 reviews

TripAdvisor Rating  4.0/5  653 reviews

The best memorable stayef at Malang

TripAdvisor rating 5.0/5

Gabby Nur A Families - TripAdvisor review

"The room at 10th floor was exquisite with the view of beautifull mountain, the service attitude of Ibu Ina and the entire team (charming front desk agent, Security very atentives, FB service and kitchen manage smooth breakfast and efficient, room was cleaned and neat in daily basis) of Ibis Styles Malang was outstanding eventough in peak season, and the breakfast was delightful, this is the best stay in Idul Fitri season at Malang"

It was nice stay and enjoyable moment

Customer review rating 4.0/5

Mochamad F. Families - Confirmed reviews ALL

We delighted staying at ibis hotel. It was nice stay and enjoyable moment for us.

Dear Mochamad F., We very much appreciate your comments regarding your stay at the ibis Styles Malang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ina Rianawati General Manager

First time stay with good impression

Customer review rating 4.0/5

Basuki R. Business - Confirmed reviews ALL

Not to much I can say, since I just stayed for one night in the very short trip in Malang.

Dear Basuki R., Many thanks for taking the time to share your feedback and we are sorry to hear about your experience while you stay with us. We hope to know more about your bad experiences in order to improve our services in the future We hope this experience will not impair your trust in ibis Styles Malang and give us opportunity to welcome you back again soon. Sincerely yours, Ina Rianawati General Manager

HOME SWEET HOME

Customer review rating 4.5/5

Suwondo T. Friends - Confirmed reviews ALL

Everytime come to Malang, i always stay at these hotel. its one of the best hotel in town, location on the main street & down town area, easy to find meals & also easy to get public transport here.

Dear Mr. Suwondo T.,, Greetings from Ibis Styles Malang. Thank you for your loyalty towards Accorhotels group and choosing to stay with us during your visit to Malang. We would like to thank you for taking the time to review your recent stay Thank you for your valuable support and taking time to share your lovely experience with us here. The pleasure is ours to have made your stay here a comfortable and enjoyable one.  Your satisfaction is the best reward for our staffs who work day after day to offer best service. Appreciate you feedback and we look forward to welcoming you back to Ibis Styles Malang. Sincerely yours, Ina Rianawati General Manager

It was ok

Customer review rating 3.0/5

Alang I. Friends - Confirmed reviews ALL

The staff doesnt want to upgrade us because I was not silver plus member when I booked the hotel. But I did get an upgrade from Hotel Majapahit in Surabaya

Dear Mr. Alang I., Thank you for your stay at ibis Styles Malang during your visit at Malang. The experience you describe in your comment causes us deep concern. I would like to offer our sincere apologies for any frustration that it may have caused you on your arrival.. We really appreciate that you bring up the issue regarding upgrade benefit and check in experience to our attention. Please be assured that this will be brought up to the attention of FO team so that necessary improvement initiatives are put in place We are looking forward to have the chance to welcoming you again in near future. Sincerely yours, Ina Rianawati General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 159 reviews 7.2/10 Location
  • 637 reviews 7.9/10 Room
  • 604 reviews 9.4/10 Service
  • 14 reviews 8/10 WiFi
  • 380 reviews 7/10 Food
  • 362 reviews 7.6/10 Cleanliness
  • 241 reviews 6.2/10 Breakfast
  • 85 reviews 8.2/10 Pool

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