25hours Hotel Hamburg Altes Hafenamt

TripAdvisor rating 4.5/5 450 reviews

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Description

Hotel extras

  • NENI restaurant

  • The Boilerman Bar

  • Library - mare Schmökerstube at the 25hours Hotel Altes Hafenamt

  • Access to the sauna at the 25hours Hotel HafenCity

  • Free high-speed WIFI

Our accommodation(s)

Hotel location

25hours Hotel Hamburg Altes Hafenamt

Osakaallee 12
20457 HAMBURG
Germany

GPS:53.5422781, 9.9984229

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

NENI

A culinary mosaic of Persian, Arabic, Moroccan, Israeli and Turkish influences. The NENI classics are mixed with locally sourced ingredients. The concept of Haya Molcho and her sons is based on sharing and enjoying meals together.

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 10 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  450 reviews

Certificate of excellence 2023

Excellent location, service and stat

TripAdvisor rating 5.0/5

outofthelight Friends getaway - TripAdvisor review

I very much enjoyed my stay at 25hours Hotel Altes Hafenamt. It was only a 1-night stay (they were fully booked the night after), but I would be very happy to return. The location is great, in the cool HafenCity, and central - I am InterRail-ing and walked to and from the main station and all my sightseeing. As others have described on here, they have so many details interior-wise that contribute to the atmosphere and experience (you should experience it, so I won’t disclose all the surprises). I loved my room (the floor plan is not particularly efficient, but it was very nice, and had a cool feel about it). The bed was very comfy, and just what I needed after a long journey. They don’t have a gym, but have a cooperation with a very nice gym next door, which one can visit for 8EUR/day. I appreciate Nils at front desk organizing that for me in a very welcoming manner even before I arrived. I did not opt for breakfast, but had dinner in their restaurant Neni. Also Neni has a cool feel to it, and service was good - but I wasn’t as excited about Neni as I was about the restaurant named Heimat next-door. Also not a big issue, but on my day of departure, housekeeping was a bit too insistant on trying to enter the room before my check-out. All in all, a very nice stay, and I would be more than happy to return soon. Also, apologies for bothering you with a forgotten item in my room, but I guess it means I have to return via Hamburg also :-)

Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best Patrick Moreira General Manager

Refuse to stay in room 110 - if you want to sleep other than 00:00-6:20

TripAdvisor rating 1.0/5

Lotta F TripAdvisor review

If you appreciate your sleep, skip this hotel. It seems the rooms near or above the restaurant and bar suffer from the loud noise (music) played in the restaurant. I had the room 110 - which should not be used as a guest room at all. It is right next to the kitchen and they try to replace they restaurant noice with artificial wave noise from 7 a.m. to midnight. Even that noise is not relaxing continuous noise, but it goes up and down. And the noise from the kitchen starts already before 6:30 am. Many people had praised the breakfast but at least for a vegetarian the choices were very limited and not living up to the positive feedback. (And the music blasts also during breakfast!) I have given a more detailed feedback about my personal experiences directly to the hotel management (in writing), but hope this general info helps others.

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best Patrick Moreira General Manager

Great experience! we will come back

TripAdvisor rating 5.0/5

sven77u TripAdvisor review

Exellent hotel, perfect match. HafenCity, perfekt service, good breakfast with delicious coffee! The staff was amazing, friendly helpful and courteous. Ancient building , well designed interior and really good and comfortable. Great experience! we will come back

Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best Patrick Moreira General Manager

Great all around!

TripAdvisor rating 5.0/5

Lars S TripAdvisor review

This was my third stay here and every single one was perfect, no complains at all! Great reception, room and breakfast. Just a couple steps away from the speicherstadt and easy access to public transport in any direction.

Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best Patrick Moreira General Manager

♥️RECOMMENDED😍

TripAdvisor rating 5.0/5

Elie D Couples - TripAdvisor review

♥️RECOMMENDED🥰 You want a unique place, a special atmosphere, a magical feeling land you like design and young elegant architecture & design! Then 25hours hôtel Altes Hafenamt is yours. You’re going to love it. On the picture the extra large room. 1x bike free of use. Sauna available in the sister hotel 2 mn away. Don’t hesitate, just book!

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Patrick Moreira General Manager

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Other web-users rate our hotel

  • 219 reviews 8.9/10 Location
  • 340 reviews 7.5/10 Room
  • 259 reviews 9.3/10 Service
  • 179 reviews 9.5/10 Vibe
  • 178 reviews 8.9/10 Breakfast
  • 132 reviews 8.2/10 Comfort
  • 100 reviews 7.9/10 Food
  • 92 reviews 7.5/10 Amenities

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