Mama Shelter Toulouse 3 stars

Customer review rating (ALL Rating) 4.5/5 3,145 reviews

Mama Shelter Toulouse - Image 1
Mama Shelter Toulouse - Image 2
Mama Shelter Toulouse - Image 3
Mama Shelter Toulouse - Image 4

Description

Hotel extras

  • Private, 42-seat movie theater

  • Rooftop and Argentinian grill

  • Colorful, cheerful design in the lobby, restaurant and rooms

  • 4 studios (conference rooms) available

  • Located in the heart of Toulouse on Boulevard Lazare Carnot

Our accommodation(s)

Hotel location

Mama Shelter Toulouse

54 56 Boulevard Lazare Carnot
31000 TOULOUSE
France

GPS:43.605414, 1.449934

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Mama Restaurant Toulouse

Enjoy delicious locally inspired sharing platters in one of our large dining areas or on our comfortable sofas and relax by the fireplace while savoring dishes prepared on our huge Argentine grill.

Book

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 44 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,145 reviews

TripAdvisor Rating  4.5/5  445 reviews

Certificate of excellence 2023

Poor sleep poor staff team work

Customer review rating 1.5/5

Tom Friends - Confirmed reviews ALL

The staff individually were very friendly and helpful. Impossible to sleep before 2am due to parties downstairs. Breakfast is a bit of a joke. I don’t understand why there is staff in the bar prepping for the days bar service when breakfast is going on. Poor replenishment of food after 10am I went down for breakfast then because I couldn’t sleep until 2am. The breakfast staff don’t work as a team. Staff tell other staff what to do. Why is the cappuccino brought to you be the waiter? It clearly comes from a machine and is not barista made. Why is the tea bags kept behind the counter and you have to ask for them? The novelty of having to make your own tea bag wears off pretty quickly. Customers should be able to make their own coffee. The buffet should be put on the tables near the kitchen and taken off the bar. The person behind the bar who wants nothing to do with helping for breakfast should not be there when breakfast is going on as it frustrates customers. Customers should be brought to a table and all cutlery should be on the table, rather than you wander and find your own place. The quality of the breakfast ingredients is first class. The bed is comfortable. Overall the staff are friendly and helpful when asked . It is a quirky hotel that is doing too much, I am glad I stayed for the novelty. However there are cheaper Accor hotels in the city if you want to get a good nights sleep.

Great stay as usual

Customer review rating 5.0/5

Max Business - Confirmed reviews ALL

Good stay with a team always friendly and available. The room was clean and confortable and the food tasty. Thanks Mama :)

Well located, nice staff

Customer review rating 5.0/5

Christopher G. Business - Confirmed reviews ALL

Everything went well. Nice space. Good location.

well located, good stay, quiet

Customer review rating 4.5/5

Fw Business - Confirmed reviews ALL

I stayed four nights there, it was good experience. It is well allocated, receptionists are very friendly, it is not complicated to call taxi from there. Only one thing, breakfast starts from 7am, but at 7:15, the food is not all prepared. Nevertheless, it is a good stay and I highly recommend.

Hello Fang! Thank you very much for this great review. I am glad to read that you had a nice stay with us. Regarding the breaksfast, I will inform my colleague from restaurant, so they can fix this, as it is not normal that breakfast is not ready at 7.00am. Looking forward to welcoming you again, Mama ❤ Fang, Mélanie Superviseure de Réception

Great stay!

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Timely check-in/check-out, friendly international and local friendly staff, nice clean rooms, well-appointed breakfast, accessible bar, very convenient location for restaurants, metro and moving around Town.

Hello Robert, I am so pleased for that wonderful feedback, and I am very glad to raed that enjoyed your stay with us. We will be very happy to see you again in the Pink City, Mama ❤️ Robert, Mélanie Front Office Supervisor.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 750 reviews 9.2/10 Location
  • 1,362 reviews 7.6/10 Room
  • 1,823 reviews 8.8/10 Service
  • 5 reviews 3.8/10 WiFi
  • 931 reviews 9.5/10 Vibe
  • 753 reviews 7/10 Comfort
  • 707 reviews 7.5/10 Food
  • 590 reviews 8.7/10 Breakfast

Powered by Trustyou

Our other establishments nearby