Mercure Penang Beach 4 stars

Customer review rating (ALL Rating) 4.2/5 1,398 reviews

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Description

Hotel extras

  • The rooms at Mercure Penang Beach feature breathtaking views of the Andaman Sea.

  • The hotel provides direct access to the beach.

  • Perfect for team building activities, leisure events and open concept weddings.

  • For alternative dining options, room service is available on site

  • Our accommodation is open for fully vaccinated guest with LOW RISK status on the MySejahtera.

Our accommodation(s)

Hotel location

Mercure Penang Beach

505 Jalan Tanjung Bungah, TANJUNG BUNGAH
11200 PENANG
Malaysia

GPS:5.4638, 100.3019

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Ombak

Start the day with a tasty breakfast. Enjoy local Malaysian and International cuisine at The Ombak, which features stunning ocean views. Open for breakfast and lunch. Drive thru menu currently available.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 500 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,398 reviews

TripAdvisor Rating  4.0/5  1,640 reviews

Beach front, quite near to town

Customer review rating 4.5/5

Cherlyn Families - Confirmed reviews ALL

Standard breakfast buffet. Room is great, aircon temperature not adjustable or maybe not working in this unit.

Dear Fui Mee C., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerard Chan Resort Manager

Get away moments

TripAdvisor rating 4.0/5

A kamal A TripAdvisor review

Located along the pristine shores of Penang, this beach hotel is a definite gem. From the moment you step into lobby youre greeted with warm smile and local hospitality. The room boast stunnig view of the beaches with rythmic sound of waves inviting to unwind and soak in the bounty of nature. The amenities are top notch with spacious pool area perfect for lounging the sun. With direct beach access makes it easier for us to stroll along the sandy shores Dining options are exquisite tantalizing array of local and international cuisines.

Dear akamala, Thank you for sharing your wonderful experience with us! We are delighted to hear that you had such a fantastic getaway at our beach hotel in Penang. It is our pleasure to provide warm hospitality and a welcoming atmosphere from the moment you arrive. We are thrilled that you enjoyed the stunning views of the beach and the relaxing sound of the waves in your room. It's great to know that you found our amenities to be top-notch and that you were able to unwind by the spacious pool area. We are pleased that you appreciated the direct beach access for leisurely strolls along the sandy shores. Your kind words about our dining options and the tantalizing array of local and international cuisines are truly appreciated. We strive to offer a diverse and delicious culinary experience for our guests. Thank you for choosing to stay with us and for taking the time to share your positive feedback. We look forward to welcoming you back for another memorable stay by the beach in Penang. Sincerely, Gerard Chan Resort Manager

Good stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Room was clean, staff friendly.

Dear Ignatius Eng Teck N., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerard Chan Resort Manager

Dissatisfied

Customer review rating 1.5/5

Guillaume L. Families - Confirmed reviews ALL

The hotel is not at the level expected for a Mercure. The staff was very nice actually but we can see that the hotel is not well managed. Quite old, a lot of stuff to fix in the rooms, food is not good quality and the service is quite poor. But most of the staff were nice and at our service, specifically the front office and Mrs. Michelle Tan. One last thing that I find disappointing is to find cheaper prices for the same rooms on Booking.com.

Dear Guillaume L., Thank you for taking the time to tell us about your experience at the Mercure Penang Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerard Chan Resort Manager

Very satisfied, clean and spacious room

Customer review rating 4.5/5

Ridzuan S. Couples - Confirmed reviews ALL

Have stayed several times and normally will stay there if were to visit Penang.

Dear Ridzuan s. A., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerard Chan Resort Manager

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Other web-users rate our hotel

  • 1,380 reviews 7.3/10 Location
  • 2,120 reviews 8/10 Room
  • 1,429 reviews 6.6/10 Service
  • 34 reviews 6.5/10 WiFi
  • 912 reviews 8.7/10 Beach
  • 898 reviews 6.7/10 Cleanliness
  • 691 reviews 6.6/10 Breakfast
  • 240 reviews 8.6/10 Pool

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