Novotel Auckland Ellerslie 4,5 stelle

Giudizio clienti (Valutazione ALL) 4.2/5 1.982 recensioni

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Descrizione

Hotel approvato ALLSAFE

I plus dell'hotel

  • A pochi passi dalla stazione e a 15 minuti dalla città

  • On-site parking

  • Pasti stile bistro e a buffet in un ambiente informale

  • Zona lavoro ergonomica, WIFI, TV LCD

  • Parcheggio esterno a pagamento

Le nostre sistemazioni

Posizione dell'hotel

Novotel Auckland Ellerslie

72-112 Green Lane East, Ellerslie
1051 AUCKLAND
Nuova Zelanda

Coordinate GPS:-36.888758, 174.798748

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera
Vicino alla proprietà
  • Parcheggio

ACACIA RESTAURANT

Il ristorante Acacia è un bistrot suburbano moderno e dinamico, in grado di offrirvi la migliore qualità grazie a un servizio efficiente e attento. Quando possibile, cerchiamo di garantire prodotti biologici, siano essi di terra o di mare.

Le tue riunioni ed eventi

Descrizioni e configurazioni delle sale

sale riunioni

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Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.2/5  1.982 recensioni

Giudizio TripAdvisor  4.0/5  1.180 recensioni

Close, but not perfect

Punteggio Tripadvisor 4.0/5

Jomebr Viaggio con amici - Recensione certificata TripAdvisor

Our group arrived before the scheduled check in time, and were greeted with huge smiles and a great welcome. We were able to access our rooms immediately, which was a great and unexpected bonus. The room was up to the Novotel Standard. Very clean, and a great room size. The only drawback was the Hotel Bar. I ordered some beers on tap, but the staff member who served me seemed more intent on making coffee for another customer who ordered after me. I was asked to take a seat, and advised the drinks would be brought out shortly. Meanwhile, the coffees were made and brought out before my order arrived. Our drinks (when they arrived) were warm and flat, I just wish that people were served in order that they ordered. The hotel is very close to the train station, and it is a quick and cheap train ride right into the CBD of Auckland. I would stay here again.

Totally Great Stay

Punteggio Tripadvisor 5.0/5

noelj486 Recensione certificata TripAdvisor

Totally great stay, Novotel quality standard , what made this stay 5 star was the staff in the bar and restaurant, great kiwi hospitality, if you don’t need central Auckland accommodation, stay here. Will stay again , rooms are of a good standard

Felt unsafe and unhygienic

Punteggio Tripadvisor 1.0/5

MicLB Per affari - Recensione certificata TripAdvisor

Novotel and Ibis are in the same building so share reception and facilities. I find this strange, as they are different brands with different offerings. Room was tired, bathroom was clean but roof had dirty finger print marks (probably from tradie fixing lights or sprinklers). The bathroom was small with a shower over the bath. There was a horrible humming noise in the room - I think it was the in-house ventilation. It wasn’t loud, but it was there in the background and enough to be annoying (especially when trying to sleep). In Novotels attempt to be sustainable there are no rubbish bin liners - I find this unhygienic, particularly for sanitary products (no sanitary bags available either. One of the lifts wasn’t working and this caused backlog and frustration with guests. I was there for 4 nights and it only worked on my first night. A lift out of order sign or note to the guests would have been the nice thing to do. The lighting in the whole hotel was dim and since my room was at the end of the hallway, I felt a little scared/unsafe - I have stayed at many hotels with dim lights for sustainability but they would go brighter as you walked into the space. Parking is a nightmare. I knew I had to pay prior to going, but I didn’t know it was limited and if I came after 7pm I probably wouldn’t get a park. There is another carpark (I was told gate 3 of the racecourse) but I couldn’t even see where this was and didn’t fancy a long walk at night in heels. This meant I stayed in the hotel in the evenings and gave me the feeling of being restricted to the hotel. One day my keycard wasn’t working so I had to go to reception. She asked how my stay was and I said “to be honest a bit disappointing” - she didn’t ask any further questions or even respond (just looked akward). She was then going to give me a replacement key without even asking for ID. I’ve had many keycards not work over the years, but I have always been asked to prove my identify before giving me a new card. This just added to my unsafe feeling! The bar staff were efficient but not overly friendly. The food was good - usual Novotel standard. I stay at Novotels because they are fairly consistent worldwide. Not so with Novotel Ellerslie. It has a lot of work to do!

Comfortable rooms at a good price in Greenlane

Punteggio Tripadvisor 4.0/5

scareduck Recensione certificata TripAdvisor

Convenient to friends we visited in Auckland, this hotel has spacious, well-equipped rooms with a comfortable bed. The captive restaurant is better for breakfast, with a wide variety of good options at the buffet, than for dinner.

Charged 2x for a room and now money is in hold where I can not use it

Punteggio Tripadvisor 1.0/5

Emily N Recensione certificata TripAdvisor

Looked good on the outside. The Inside different story, towel that are meant to be white had a massive green stain on it. Fridge didn't have everything in it. And be careful with glass bottle of water our seal was already broken. And they have charged my card 2x for a room. so now im 253 dollars down still and i need to wait 2 / 5 working days before that money is back into my account. They dont communicate well they are trying to blame my bank however, they were the ones who charged my card twice I definitely wouldn't go there again. After reading many many reviews thus has happened to customers where they charge your card twice. And when. We woke up the window had kids drawing on it which showed up from condensation. Meaning they have not cleaned this at all.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 507 recensioni 7.2/10 Posizione
  • 974 recensioni 7.1/10 Camera
  • 1.039 recensioni 8.2/10 Servizio
  • 23 recensioni 1.9/10 Internet
  • 435 recensioni 6.2/10 Cibo
  • 367 recensioni 7.5/10 Pulizia
  • 260 recensioni 7.2/10 Colazione
  • 213 recensioni 4.5/10 Servizi

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