Ibis Styles Izmir Bornova 4 stelle

Giudizio clienti (Valutazione ALL) 4.5/5 186 recensioni

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Descrizione

I plus dell'hotel

  • Accor Hotels

  • İbis

  • İbis Styles

  • ibis styles bornova hotel

  • izmir hotel

Le nostre sistemazioni

Posizione dell'hotel

Ibis Styles Izmir Bornova

Kazim Dirik Mah No:282/2 Sokak, No 11 Bornova
35100 SMIRNE
Turchia

Coordinate GPS:38.451708, 27.193105

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

Le tue riunioni ed eventi

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sala riunioni

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Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.5/5  186 recensioni

Giudizio TripAdvisor  4.0/5  66 recensioni

Hotel cancelled the reservation on the day of arrival and I had to search for another place to stay

Punteggio Tripadvisor 1.0/5

Ivan T Recensione certificata TripAdvisor

I was on a business trip to Izmir and decided to book this hotel due to its location close to the office. I booked directly (via Accor) and unfortunately, at the time of reservation, it was not possible to pay for the hotel online. I was arriving late into the night, on the 27th of September 2023, but since I checked that the front-desk was open 24/7, I decided it would be ok to be checked in after midnight. When I arrived to the front-desk around 1 AM, I was told that there is no room, as they cancelled the reservation. The email that I received stated that it was cancelled on my request, which, of course, was not true. The front-desk employee couldn't provide any reason, so we had to call the manager of the hotel. After some back and forth with very aggressive and impolite manager, it turned out that he arbitrary decided to cancel the reservation (and I would assume, sell this room for much more money to someone who gave him a good baksheesh). Throughout my 100+ nights with Accor Hotels, I have never had such an issue - which makes me assume that it was the manager of the hotel who had interest in selling this room to someone else. The front-desk employee was helpful looking for another hotel and arranging for a taxi for me, which was indeed a stark contrast with his manager, who was yelling on the phone that everything was not his problem. A few days later I was able to recover the workflow of the issue: While I was flying, around 9 PM, the hotel tried to authorise the payment (which was a little interesting, as they didn't do it during any of the days between reservation and the arrival date). The bank decided that the hotel was a scam (which typically happens when a company was reported as scam before) and cancelled the transaction. The manager used this as an excuse to cancel my reservation. There is no need to say, that the hotel didn't try to reach out via email or phone, they just cancelled the reservation. I later read on Google Reviews that this is not an uncommon thing - the manager of this hotel does this kind of things regularly. I would like to urge whoever is thinking about staying at this hotel, to stay elsewhere.

my room was in 4th floor in see view.

Punteggio Tripadvisor 4.0/5

nourahamoudd Recensione certificata TripAdvisor

the staff was perfect and friendly spicily silin and delise .. the room was cozy and the bed was comfortable. housekeeping lady was very clean and friendly her name amina .. breakfast was delicious and fresh the location of the hotel perfect .. the lounge was cozy and the service was good.only one thing was Annoyed me to much there was noisy from the building near the hotel they wake up me from 9am morning was really noisy we can’t sleep but the hotel tried to make us happy because this thing out of there powered but they try to fix the problem.. iwill come back sure to this hotel but after The building is completing the construction and demolition process.

Special hotel and staff

Punteggio Tripadvisor 5.0/5

309natashab Da solo - Recensione certificata TripAdvisor

Beautiful hotel and even better staff. Currently at the ibis as I am having dental treatment in izmir, the hotel is beautiful, modern and clean. The shared spaces are lovely and comfortable and the restaurant is a great addition to the hotel. As for the staff they are so friendly and nothing is to much trouble, rooms are clean and cleaned everyday unless you don't want to be disturbed. The food at the restaurant and room service is excellent, good quality and very well priced. Overall I am so happy to recommend ibis, thank you to everyone for making my stay so great so far.

Friendly staff and exceptional value.

Punteggio Tripadvisor 5.0/5

jwolfwolf Recensione certificata TripAdvisor

This hotel is absolutely fabulous for my reasons. The rooms are large and comfy with gorgeous huge beds with everything you would need for your stay. Fridges in rooms, fabulous big waterfall showers and balconies. The staff are so kind and as my daughter and i had surgery in Izmir it was so lovely to have such kind staff to bring us ice packs and anything else we needed. They gave us a late check out to 2pm and the maid even gave up her time so we could shower and five before we left for the airport. Thank you to Gokcen, Hek, and Selda for making our stay so lovely ...see you again x

Un hotel da sogno

Giudizio clienti 5.0/5

Angela E. F. Famiglie - Avvisi confermati di ALL

Pulizia, eleganza, lusso e disponibilità sono aggettivi che non bastano a descrivere questo bellissimo hotel. Il cliente è al centro delle loro attenzioni e nulla è dato per scontato.

Signora / Signor F., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso ibis Styles Izmir Bornova. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signora/ Signor le porgiamo cordiali saluti.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 138 recensioni 7.2/10 Posizione
  • 170 recensioni 8/10 Camera
  • 237 recensioni 9.2/10 Servizio
  • 189 recensioni 9.5/10 Pulizia
  • 106 recensioni 7.9/10 Colazione
  • 37 recensioni 4/10 Rapporto qualità/prezzo
  • 34 recensioni 8.7/10 Atmosfera

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