Novotel Medellín El Tesoro (Ex Atton)

Giudizio clienti (Valutazione ALL) 4.6/5 2.917 recensioni

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Descrizione

I plus dell'hotel

  • Accessibilità per persone con mobilità ridotta

  • SPA con bagno turco, massaggi, trattamenti e salone di bellezza

  • Parcheggio gratuito 24 ore su 24

  • L'hotel accetta gli animali domestici. I piccoli animali domestici sono i benvenuti.

  • Piscina Infinity con vista straordinaria sulla città (fuori servizio dal 1° al 22 marzo)

Le nostre sistemazioni

Posizione dell'hotel

Novotel Medellín El Tesoro (Ex Atton)

Cra 25 1 Sur 45 El Poblad
50022 MEDELLIN
Colombia

Coordinate GPS:6.196159, -75.558192

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

RESTAURANT EL ALMACÉN

Il pranzo al ristorante El Almacén è sempre ottimo. Specializzato in una cucina unica dal tocco latinoamericano, ha il miglior cibo di Medellin. Aperto dalle 6.00 alle 10.00 (colazione) e poi dalle 12.30 alle 22.30

Le tue riunioni ed eventi

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Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.6/5  2.917 recensioni

Giudizio TripAdvisor  4.5/5  841 recensioni

Amazing stay

Punteggio Tripadvisor 5.0/5

WHTCtravel In coppia - Recensione certificata TripAdvisor

Novotel was an amazing experience. The front desk staff was very helpful with check in and was immediately to assist when we had questions about tours later on in our stay. The rooms were very spacious and clean. Many amenities: pool, gym , Pilates studio, spa, and restaurant. The extra wow factor is all the activities that are connected to the hotel such as the amusement park for children, the stores, additional food choices, and the city/mountain views. I can rave great things all day about my stay. Don’t wait, book today

Dear WHTCtravel We hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We always strive to provide the best experience. We hope you come back soon to enjoy our hotel again. Have a nice day.

Centrally Located in El Tesoro Mall

Punteggio Tripadvisor 4.0/5

carlosdieppa Recensione certificata TripAdvisor

A very conveniently located modern and comfortable hotel in the El Tesoro Mall and through the third floor you can go directly into the mall, good food options in the hotel restaurant and lots of options in the breakfast buffet. Small but well stocked gym and a great spa.

Dear Carlos We hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We hope you come back soon to keep enjoying our hotel and services. Have a nice day.

Fabulous Novotel

Punteggio Tripadvisor 5.0/5

beetcanner Recensione certificata TripAdvisor

This place is one of the finest hotels I've ever had the great good fortune to book a few nights. The buffet breakfast is seemingly endless. You want it, it's here. The neighborhood is high-end, lots of BMWs and Mercedes. The rooms, especially bathrooms are immaculate. I didn't want to leave.

Dear Beetcanner We hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our customer service. We hope you come back soon to our hotel. Have a nice day

Nice but they have problems

Punteggio Tripadvisor 3.0/5

SebassPops619 Recensione certificata TripAdvisor

Nice hotel in a great area but they have problems. When we checked in the access control for the rooms didn’t work. Because the phones didnt work either we had to go to the desk every time we wanted to get back in our room. The bar/ Restaurant wouldn’t serve us because the pos wasn’t working. They wouldn’t even manually write down our order and charge the room later. We couldn’t make coffee in the room because the coffee maker was broken. At 7:30am the jack hammer started for their construction project. That was a nice way to wake up. We ask for a late check out (we were on the VIP level) and they said NO even after all of the issues we had.

Dear Sebass We hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important, since it helps us to evaluate our service. We are really sorry that your experience did not meet your expectations. We had a very big problem with our system, and it only lasted one day, but we understand it was a terrible issue. We trust you will give us another chance to serve you better, to have the opportunity to change your mind. We hope you come back soon. We promise the experience will be definitely better. Have a nice day

Medellín 2023

Punteggio Tripadvisor 5.0/5

DMFVL Viaggio con amici - Recensione certificata TripAdvisor

This hotel is great. Wonderful facilities and staff. The location is perfect as it connects to the El Dorado mall, I believe the best in Medellín. Friendly and supportive front desk staff. The service personnel is great as well. Special mention to Luna, the bartender lady from Cartagena, who took care of our raucous crowd, every night, always with a smile and making us feel at home! We had a great time in Medellín! Thank you Novotel and Luna!!!

Dear guest! We hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our customer service. We will extend your comments to our entire team, specially Luna. We know they will be happy to read this. We hope you come back soon. Have a nice day.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 870 recensioni 9.5/10 Posizione
  • 921 recensioni 7.9/10 Camera
  • 1.407 recensioni 8.3/10 Servizio
  • 17 recensioni 7.1/10 Internet
  • 428 recensioni 7.1/10 Colazione
  • 381 recensioni 7.7/10 Pulizia
  • 277 recensioni 7.5/10 Comfort
  • 199 recensioni 8.6/10 Atmosfera

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