Novotel Paris Centre Bercy 4 stars

Customer review rating (ALL Rating) 4.6/5 3,105 reviews

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Description

Hotel extras

  • Opposite Accor Arena & Parc de Bercy. Paris ctr 10 min. Disneyland 40 min!

  • Close to metro lines 14 and 6 (fast access to the main cultural venues)

  • 7 brightly lit rooms for all your events!

  • Rooms with reduced mobility available; Contact us directly to book!

  • A restaurant with terrace, homemade and seasonal cuisine  

Our accommodation(s)

Hotel location

Novotel Paris Centre Bercy

85 rue de Bercy
75012 Paris
France

GPS:48.838944, 2.380797

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Le Paris Bercy

Paris Bercy provides bistro cuisine in a friendly setting. Come and sample the menu prepared by our chef, Alexis Pinto, and his team. See you soon!

Book

Your meetings and events

Room descriptions and layouts

13 

meeting rooms

From 1 to 130 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,105 reviews

TripAdvisor Rating  4.0/5  1,985 reviews

Good location

Customer review rating 4.0/5

Guy Families - Confirmed reviews ALL

Great place when you need to spend most of you stay near gare du nord, perfect with nice restaurants, be in central Paris and transport

Renovated and well located.

Customer review rating 5.0/5

António D. C. Families - Confirmed reviews ALL

All went fine. Family of 4, breakfast is available from 06:30 if I'm not mistaken until 11:00 during the weekends. The children (13 & 11) loved the breakfast. Only toilet brush not in the toilet when it was needed.

Decent hotel with issues

Customer review rating 1.5/5

Tom N. Families - Confirmed reviews ALL

We stayed one night in a family room. The location is good, the staff friendly, but the room is where it started to go wrong. The double bed wobbled which we reported and was fixed with some cardboard under the leg and some free drink vouchers. However the room air conditioning seems to be set at a minimum of 19.5 degrees making sleep at night very uncomfortable. We turned it off and opened a window letting in all the drunken noise from the street below. The room was still baking all night and it wasn’t even warm outside. I got about 2 hours sleep due to the shouting/ singing and heat. Breakfast was good though.

Dear sir, Thank you for sharing your feedback regarding your recent stay at Novotel Paris Centre Bercy. We are glad to hear that you found our location convenient and our staff friendly. However, we apologize for the inconvenience you experienced with the double bed and the room temperature. Rest assured that we have taken note of your comments and will address these issues promptly. We appreciate your understanding and have shared your feedback with the relevant teams to ensure such incidents are not repeated. On a positive note, we are pleased that you enjoyed our breakfast offerings. We hope to have the opportunity to welcome you back for a much-improved stay. Sincerely, Richard LAINE Directeur / General Manager

Well located, but had to fry/boil eggs myself

Customer review rating 2.0/5

Praphull Families - Confirmed reviews ALL

This was my first experience ever of boiling/frying eggs myself. We were a family of 4, and each of the 3 days, I had to waste at least 20 minutes to fry eggs for my family, before I could sit down and enjoy the breakfast. There were very few food options that weren't sweet. Finally, the attitude of the bartender in the evening was very different towards me, compared to the other guests who were sitting there and having drinks. He was talking so nicely to the others while he was quite cold to me when I tried to order and even when I was paying - felt a bit racially discriminated. The other waiters at the restaurant were quite warm though. Also, what's up with 11 EUR for a single egg for snack? That was outrageous. I actually started this review by clicking on 8, but by the time I was done writing this review, I ended up changing the rating to 4.

Dear sir, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you faced with the breakfast experience and the attitude of our bartender. At Novotel Paris Centre Bercy, we strive to provide a pleasant stay for all our guests, and it is disappointing to learn that we fell short during your visit. Rest assured, we will address these issues with our team to ensure such incidents are not repeated in the future. . We appreciate your valuable comments and hope to have the opportunity to welcome you back for an improved experience. Sincerely, Richard LAINE Directeur / General Manager

Well located.

Customer review rating 4.0/5

Guest Families - Confirmed reviews ALL

Will be good to have a writing desk in the room.

Dear sir, Thank you for taking the time to share your feedback. We really appreciate it as it helps us to know where to improve. Sincerely, Richard LAINE Directeur / General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,492 reviews 9.4/10 Location
  • 1,941 reviews 7.7/10 Room
  • 2,037 reviews 9.1/10 Service
  • 12 reviews 9.5/10 WiFi
  • 1,120 reviews 9/10 Breakfast
  • 751 reviews 8.5/10 Cleanliness
  • 284 reviews 7/10 Amenities
  • 8 reviews 2.5/10 Wellness Area

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