Mercure Hotel Den Haag Central 4 stars

Customer review rating (ALL Rating) 4.5/5 1,565 reviews

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Description

Hotel extras

  • An ALLSAFE NSF Euro Consultants S.A. certified hotel.

  • Easily reached by both car and public transport

  • In the heart of the city with many nearby shops and cafes. Just 15 minutes from Scheveningen.

  • Restaurant, Bar and Terrace

  • Reception at your service 24 hours a day

Our accommodation(s)

Hotel location

Mercure Hotel Den Haag Central

Spui 180
2511 BW DEN HAAG
Netherlands

GPS:52.076229, 4.317884

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

SPUI 180

We would love to welcome you to our restaurant SPUI 180, where you can enjoy a light meal or snack from our menu, which is regularly updated

Your meetings and events

Room descriptions and layouts

10 

meeting rooms

From 1 to 120 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,565 reviews

TripAdvisor Rating  4.0/5  1,139 reviews

Certificate of excellence 2023

Excellent Location with great room.

Customer review rating 4.5/5

Jimmy B. Couples - Confirmed reviews ALL

The staff s nice and the location is great.

Dear Jimmy, Thank you for taking the time to review your stay. It's wonderful to know that our central location contributed positively to your experience, allowing easy access to the vibrant heart of The Hague and its numerous attractions. We also take great pride in our staff's dedication to providing exceptional service, so your compliment is highly appreciated. Furthermore, we're pleased that the comfort of your room met your expectations, enhancing your stay with us. At Mercure Hotel Den Haag Central, we continuously strive to offer our guests a memorable experience, and your feedback serves as an encouragement to all of our team. Thank you for choosing us for your visit to The Hague. We are looking forward to welcoming you again. All the best! Sara Abdelhalim, Front Office Supervisor

good experience

Customer review rating 4.0/5

Greg S. Friends - Confirmed reviews ALL

all good, but some of us have travelled with cash as we don't like using card abroad and your hotel has refused to accept cash as a method of payment at the bar.

Dear Greg, Thank you for taking the time to review your stay. We are delighted to hear that our colleague at the bar left a positive impression on you with her lovely and helpful service. However, it seems that the room selection process did not meet your expectations, and we regret any inconvenience this may have caused. We strive to ensure a seamless experience for our guests and will review your comments to improve our service. We're also sorry to hear about the absence of shampoo in your bathroom. Our housekeeping team is usually meticulous in ensuring that all amenities are replenished, and we regret that we missed the mark during your stay. Regarding the preference for cash payments, we understand the convenience it offers to many travelers. However, our policy is to accept card payments only, which aligns with our efforts to streamline service and maintain security for our guests. We are pleased to note that your overall experience was good, and we truly appreciate your positive rating. Rest assured that we are committed to providing a welcoming and enjoyable stay for all our guests at Mercure Hotel Den Haag Central. We are looking forward to welcoming you again. All the best! Sara Abdelhalim, Front Office Supervisor

Fabulous visit. I felt like royalty!! SUCH lovely people.

Customer review rating 5.0/5

Pam V. D. Friends - Confirmed reviews ALL

I have stayed in the hotel quite a number of times and it is always very good. This time was TERRIFIC. Such attention to detail, and I truly felt special. It's a great hotel and the staff are wonderful.

Dear Pam, Thank you for such a positive review. It is truly rewarding to learn that your stay at Mercure Hotel Den Haag Central felt regal and that our staff's attention to detail made you feel special. Our team is dedicated to delivering exceptional service, and your commendation, especially for the welcoming young man at check-in, is greatly appreciated. We note your observation regarding the frequency of linen changes. While we strive to maintain the highest standards of cleanliness, we also understand the importance of environmental conservation. Our current practice is reflective of our commitment to both hygiene and sustainability. We are glad to know that your longer stay with a friend was a magical experience and that the simplicity of our services contributed to a seamless visit. At Mercure Hotel Den Haag Central, we aim to create an atmosphere where our guests can feel at ease and fully enjoy the vibrant heart of The Hague. Thank you again; we hope to welcome you back soon. Kind regards, Sara Abdelhalim, Front Office Supervisor

Well designed room in every respect!

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Everything was clean, well designed, food was excellent, service excellent!

Dear Guest, Thank you for this great review. It's uplifting to hear that the thoughtful design of our rooms contributed to your comfort and satisfaction. We are proud of our housekeeping team's dedication to maintaining our high standards of cleanliness, and your acknowledgment serves as a wonderful testament to their hard work. We're also delighted that our restaurant offerings met your culinary expectations, with SPUI 180 striving to deliver exceptional meals that enhance our guests' experiences. Your kind words regarding the service are equally appreciated, as our staff is committed to creating welcoming and memorable moments for our valued guests like yourself. At Mercure Hotel Den Haag Central, we continuously aim to provide an environment where our guests can relish in the local charm and authenticity that The Hague has to offer, and we are glad that these aspects resonated with you during your visit. We look forward to welcoming you back soon. Kind regards, Sara Abdelhalim, Front Office Supervisor

Good stay

Customer review rating 4.5/5

Trisindu A. Couples - Confirmed reviews ALL

Its nice and very good service and friendly staff too

Dear Trisindu, Thank you for taking the time to review your stay. We are thrilled to hear about the exceptional service you received during your stay and that our team's friendliness stood out. It brings us great joy to know that your status as an ALL member was recognized and appreciated, reflecting the high standards we strive for at Mercure Hotel Den Haag Central. Your kind words regarding our hotel services have been shared with the team, reinforcing our commitment to providing a welcoming and enjoyable experience for all our guests. Thank you once again for your commendable remarks. It is guests like you that make our job truly rewarding. We are looking forward to welcoming you again. All the best! Sara Abdelhalim, Front Office Supervisor

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