Novotel Florence North Airport 4 stars

Customer review rating (ALL Rating) 4.1/5 1,001 reviews

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Description

Hotel extras

  • Services and leisure activities for families

  • Very close to the A1 (E35) highway, Firenze Nord exit

  • Restaurant serving traditional Tuscan dishes

  • Outdoor pool

Our accommodation(s)

Hotel location

Novotel Florence North Airport

Via Tevere 23, Osmannoro, SESTO FIORENTINO
50019 FLORENCE
Italy

GPS:43.809814, 11.177756

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL CAFE'

The restaurant is open until midnight and offers wonderful Italian cuisine and regional dishes in an inviting setting overlooking the pool. Children's menu available.

Your meetings and events

Room descriptions and layouts

12 

meeting rooms

From 1 to 280 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,001 reviews

TripAdvisor Rating  3.5/5  2,165 reviews

Cheap feel of the hotel, unmaintained, moldy bathrooms

Customer review rating 1.0/5

Palak K. Couples - Confirmed reviews ALL

1. The room is really old, and unmaintained 2. Only one plug point available in the room 3. The door knobs are old and need so much effort to open or close 4. The bathroom is moldy 5. Expected better spread of bread 6. I felt as if I am staying in a cheap motel rather than in a novotel

Dear Rohit C., Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

Well equiped room but improvement needed on breakfast and parking

Customer review rating 2.5/5

Pratik N. Families - Confirmed reviews ALL

The room was well equiped also the check-in process was good with nice person on the reception (male). As ALL brand of hotel and also available whole parking lot, they were charging 8 EUR for parking was not nesseccary. I had stayed in Novotel and ALL brands many times but the range and quality of breakfast was not at all satisfactory. Being Vegiterian, the items were very limited and many of the things were cold/frozen (in case of pan-cake).

Dear Pratik N., Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

Poor

Customer review rating 0.5/5

Terry Solo - Confirmed reviews ALL

Overall limited choices for food, the previous menu was flexible and had more options. The rooms door wouldn’t lock, a maintenance chap looked at it and never returned. It felt like I was evicted from my room, returning back after working on the Sunday, my key card wouldn’t work nor was the power on in my room. After call reception, apparently city tax had to be paid immediately as there system was changing for the next day. This is ridiculous, a kind note or invoice could be left in the room!! I ended up changing hotels as I needed an extra night, suddenly the room rate increased by €130, this is extortionate!!

Dear Terrence I., Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

Good parking, easy to find

Customer review rating 4.0/5

Erki Families - Confirmed reviews ALL

We stayed at the hotel for two nights. It is not centrally located and you will need to use the car to get to the centre. But we knew that so were prepared. We were upgraded which was well appriceated. The team also accepted the request to change the room towards less noisy side. It is important to check the room and see if the motorway or airport side is OK for you. The room was nice and modern.

Great location to airport

Customer review rating 5.0/5

Ginandtonyc Couples - Confirmed reviews ALL

Staff was friendly and accommodating for a taxi at 4:30am. Restaurant was delicious and the drinks from the bar were just as good. Thank you

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  • 379 reviews 6.1/10 Cleanliness
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