Sofitel Legend Santa Clara Cartagena 5 stars

Customer review rating (ALL Rating) 4.7/5 1,758 reviews

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Description

Hotel extras

  • The hotel offers various activities, such as coffee tastings

  • Enjoy the best of French luxury in a 5-star hotel in Cartagena.

  • 45 minutes by car to Rafael Nuñez International Airport.

  • The hotel in Cartagena welcomes children and pets during your stay.

  • Take advantage of the halls for weddings and other parties.

Our accommodation(s)

Hotel location

Sofitel Legend Santa Clara Cartagena

Calle Del Torno 39-29, Barrio San Diego, (STATE) BOLIVAR
CARTAGENA
Colombia

GPS:10.428294, -75.547714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,758 reviews

TripAdvisor Rating  4.5/5  2,919 reviews

Certificate of excellence 2024

Amazing wedding for our niece and nephew.

TripAdvisor rating 5.0/5

Craig S TripAdvisor review

The hotel is beautiful and the staff is amazing. Thank you Diego our concierge. And a big thank you to Yhordys Franco, Luis and Oscar who took amazing care of us at the pool everyday and made the trip even better. I definitely recommend this as the spot to go in Cartagena

Very well located and warm staff

Customer review rating 4.0/5

Ümit B. Friends - Confirmed reviews ALL

That was amazing but room conditions can be much better

Dear Umit B., We very much appreciate your comments regarding your stay at the Sofitel Legend Santa Clara Cartagena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angie Amaris P. Guest Relations Manager

great hotel

Customer review rating 4.5/5

Anthony Couples - Confirmed reviews ALL

We loved our room. staff and the location of the hotel.

Dear Marcela H., We very much appreciate your comments regarding your stay at the Sofitel Legend Santa Clara Cartagena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angie Amaris P. Guest Relations Manager

good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

good breakfast, great bed!

Dear Nicolette Ingeborgh L., We very much appreciate your comments regarding your stay at the Sofitel Legend Santa Clara Cartagena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angie Amaris P. Guest Relations Manager

Very good service but...

Customer review rating 3.5/5

Stephanie Business - Confirmed reviews ALL

I was here with a group of people from my company for an incentive trip. Staff from the hotel was very kind and professional. Service is really good. The main issue of this hotel are the rooms. We had people who had to change room because of the noise. Some rooms are really noisy. Also, many people had issue with humidity in the rooms: wet floor, wet ceiling... rooms should be renovated.

Dear Stephanie Lise L., We very much appreciate your comments regarding your stay at the Sofitel Legend Santa Clara Cartagena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angie Amaris P. Guest Relations Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 553 reviews 9.8/10 Location
  • 646 reviews 7.2/10 Room
  • 1,967 reviews 9.4/10 Service
  • 589 reviews 9/10 Food
  • 456 reviews 9.1/10 Amenities
  • 388 reviews 9.1/10 Vibe
  • 254 reviews 9.1/10 Breakfast
  • 211 reviews 8.9/10 Pool

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