Novotel London Tower Bridge 4 stars

Customer review rating (ALL Rating) 4.6/5 2,712 reviews

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Description

Hotel extras

  • Experience the captivating ambiance of our location, as seen in Disney's 'Secret Invasion'!

  • Close to central London transport links

  • Contemporary onsite bar and restaurant

  • Wellness facilities including a fully-equipped gym, steam room and sauna

  • 6 flexible meeting and events rooms and a dedicated team to help

Our accommodation(s)

Hotel location

Novotel London Tower Bridge

10 Pepys Street
EC3N 2NR LONDON
United Kingdom

GPS:51.510794, -0.077606

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

KEEPERS KITCHEN AND BAR

Eat, Drink and unwind morning, noon and night at the Keepers Kitchen and Bar. Soak up the atmosphere and experience a twist on traditional British cuisine with an imaginative menu that also includes actual honey collected from a hive on the hotels roof.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 85 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,712 reviews

TripAdvisor Rating  4.0/5  3,821 reviews

Certificate of excellence 2023

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Too noisy outside at night 2 diiferent room : 517 + 123 - 2 technical issue : link on the shower piping + one with drain issues in the sink - so this should be improved do sure vs price and location Breakfast is good and people friendly

Good Location, great size room and lovely breakfast

Customer review rating 5.0/5

Mt Business - Confirmed reviews ALL

Very quick check in and check out, lovely room and great breakfast. Helpful staff

Good stay

Customer review rating 4.5/5

Lj Solo - Confirmed reviews ALL

Everything ok Part of the breakast room/restaurant can be very noisy

breakfast set up was not enjoyable

Customer review rating 2.0/5

Frederic D. Business - Confirmed reviews ALL

I did not know I had to come with a payment means to have my breakfast, we usually sign off a bill. the waiter was very insisting on the bill, he followed me to my room to get paid, this seemed quite odd and not up to a business hotel standard. I wish at least the guy at check in would have told me this before, he just said it was more expensive to book breakfast after check in.

Dear Mrs d., Thank you for taking the time and trouble to complete a survey following your recent stay. At Novotel London Tower Bridge we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. I would like to offer you 1000 points in order to apologies for the inconvenience caused during your stay. We hope to have the opportunity of warmly welcome you again to our hotel in the near future. Yours sincerely, Giada Melegoni, Operations Manager

Comfortable hotel, friendly staff

Customer review rating 5.0/5

Craig Families - Confirmed reviews ALL

Very easy check in experience. I completed most of it online in advance of arrival and getting keys was very straightforward when we arrived. The room was comfortable and very clean. Great bathroom facilities. The Coffee maker was used every day. Special shout out for the filtered water available on each floor - very useful facility. Breakfast was good, only negative was the overly slow seating / checking in process for that. Overall we had a great time.

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Other web-users rate our hotel

  • 1,945 reviews 9.8/10 Location
  • 1,954 reviews 7.7/10 Room
  • 1,886 reviews 9/10 Service
  • 20 reviews 7.1/10 WiFi
  • 1,192 reviews 9/10 Breakfast
  • 990 reviews 7.1/10 Comfort
  • 778 reviews 8.4/10 Cleanliness
  • 328 reviews 8.9/10 Vibe

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