Novotel Genève Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,310 reviews

Novotel Genève Centre - Image 1
Novotel Genève Centre - Image 2
Novotel Genève Centre - Image 3
Novotel Genève Centre - Image 4
Rue de Zurich 19, 1201 GENEVA, Switzerland

Description

Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • Green Key certified hotel

Our accommodation(s)

Hotel location

Novotel Genève Centre

Rue de Zurich 19
1201 GENEVA
Switzerland

GPS:46.211635, 6.147291

Telephone
Fax +41 22 909 90 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Breakfast, lunch, dinner or a simple gourmet break, the Novotel dining areas offer balanced menus and 24-hour service in all hotels. A real retreat in a warm and contemporary setting.

Your meetings and events

Room descriptions and layouts

5 

meeting rooms

From 1 to 300 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,310 reviews

TripAdvisor Rating  3.5/5  1,710 reviews

clean room and well located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

my one complaint was that the room was pretty warm as the AC did not really cool off the room. The breakfast was a nice bonus as well.

Dear Guest, Thank you for reviewing your recent experience. It is delightful to hear such positive feedback about our hotel's cleanliness and our prime location. We're glad these aspects of your stay met your expectations and contributed to a memorable experience. However, we regret to hear that the room temperature did not provide the comfort you expected. Please note that due to local environmental regulations, there are restrictions on the level to which we can adjust the temperature. We do provide extra fans upon request for our guests' convenience, and we encourage guests to communicate any discomfort during their stay so we can find a suitable solution. We are also pleased to know that the breakfast was a highlight of your stay. Offering a rich and varied buffet is part of our commitment to starting your day on a delicious note at Novotel Genève Centre. Thank you for choosing us for your stay in Geneva, and we hope to serve you better in the future. We hope to welcome you back. All the best. Gregory Viandaz Operations Manager

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Good stay , stay listened to my request

Dear Guest, Thank you for this great review. We are thrilled to learn that your experience with us was memorable and that our team, particularly Naima, provided exceptional service during your stay. It is always heartening to hear such positive remarks about our staff's dedication. Your commendation of our cleanliness standards is much appreciated and reaffirms our commitment to providing a pristine environment for our guests. Additionally, we are proud that our sustainable development initiatives resonated well with you, as we strive to operate responsibly for the benefit of our community and the planet. Lastly, it delights us to know that you value our ALL – Accor Live Limitless loyalty programme and would recommend it to others. Our team at Novotel Genève Centre aims to ensure that every guest feels valued and enjoys a comfortable and seamless experience. Thank you once again for your kind words, and we look forward to the pleasure of welcoming you back in the near future. We look forward to welcoming you back soon. Kind regards, Nicolas Goureau General Manager

Good Facilities & Location

Customer review rating 3.5/5

Sk Families - Confirmed reviews ALL

Good Facilities & Location. Not too far from Geneva Train Station (Gare Cornavin). Front desk staff are nice and friendly. On contrary with Housekeeping team where we found them difficult to understand.

Dear Guest, Thanks for taking the time to review your visit to our hotel. We are delighted to hear that you found our facilities and location to your satisfaction and that the proximity to Geneva Train Station was convenient for your travels. It is also gratifying to learn that our front desk staff made a positive impression with their friendliness and professionalism. However, we regret to hear about the challenges you experienced with our housekeeping team and the inconvenience this caused regarding the minibar service. Your comfort is of the utmost importance to us, and we are genuinely sorry for any lapses in service. While we do strive to maintain the highest standards of cleanliness, we acknowledge the importance of daily vacuuming and will ensure our procedures are consistently upheld. Please accept our apologies for not meeting your expectations in this regard. It is reassuring to know that the ALL apps functioned properly during your stay, contributing to a smoother experience. We aim to provide efficient digital services for all our guests and appreciate your positive note on this matter. The entire team looks forward to welcoming you back. Kindest regards, Gregory Viandaz Operations Manager

Good stay

Customer review rating 4.0/5

Jm Business - Confirmed reviews ALL

Good stay. Nice room. Milk in fridge and extra tea/coffee would be appreciated, plus blanket/extra covers for bed. Air conditioning slightly chilly.

Dear Guest, Thank you for reviewing your recent experience. We are delighted to hear that your overall stay with us was a pleasant one and that our cleanliness standards met your expectations. Furthermore, it is heartening to know that our efforts in sustainability were appreciated. However, we regret to hear that the condition of your room did not fully meet your expectations. Please be assured that we continuously strive to provide comfortable and well-maintained accommodations for all our guests. Regarding the ease of access and speed of connection, we apologize for any inconvenience you experienced and we are always looking for ways to improve these aspects of our guests' experience. While we understand concerns about pricing, we are committed to providing value through our amenities and services, reflective of Geneva's standards. We are pleased that you are a member of the ALL – Accor Live Limitless loyalty program. We believe that the program offers valuable benefits and we hope you will continue to enjoy its advantages in the future. We hope to welcome you back. All the best. Nicolas Goureau General Manager

Well located

Customer review rating 4.0/5

Kp Business - Confirmed reviews ALL

The hotel is very nice, rooms are comfortable.

Dear Guest, Thank you for taking the time to give us your feedback. We are delighted to hear that you found our location to be convenient and our rooms comfortable, affirming our commitment to providing a memorable experience at Novotel Genève Centre. Regarding check-in, in line with the group contract, the check-in time is 4 pm, we endeavoured to have rooms ready as promptly as possible, however, on days of full occupancy there can be delays and the hotel was fully booked the night before. Additionally, we apologize for the temporary disruption with one of our elevators which, we understand, could have caused some difficulty for your group's departure. Please rest assured that maintaining fully operational facilities is a priority for us, and such instances are certainly not reflective of our usual standards. We are grateful for your kind words about enjoying your stay overall. It is heartening to know that the positive aspects of your visit have left a lasting impression. The entire team at Novotel Genève Centre looks forward to welcoming you back for another pleasant experience. Warm regards, Nicolas Goureau General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,094 reviews 8.7/10 Location
  • 1,330 reviews 7.2/10 Room
  • 1,429 reviews 8.6/10 Service
  • 16 reviews 8.8/10 WiFi
  • 627 reviews 8.4/10 Breakfast
  • 520 reviews 8.2/10 Cleanliness
  • 9 reviews 3.1/10 Pool

Powered by Trustyou

Our other establishments nearby