Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,231 reviews

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Description

Hotel extras

  • Beautifully designed rooms by Pierre-Yves Rochon

  • The ALLSAFE label represents our cleanliness & prevention standards

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Unparalleled location within walking distance to London's best attractions

  • Grade II listed building with original features

Our accommodation(s)

Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Your meetings and events

Room descriptions and layouts

14 

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,231 reviews

TripAdvisor Rating  5.0/5  436 reviews

Certificate of excellence 2024

Excellent Hotel

Customer review rating 4.5/5

Craig C. Friends - Confirmed reviews ALL

The staff was uniformly friendly and professional and the room and public rooms fresh and in perfect condition. The location is superb.

Dear Mr C., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your comments further to your recent stay. We greatly appreciate receiving your feedback and the team were delighted that they were able to play their part to help ensure a memorable visit. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 20 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you again in the near future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Great Stay

Customer review rating 5.0/5

Nickole B. Couples - Confirmed reviews ALL

We stayed at the Sofitel St. James for 4 days. The trip was the best. The concierge was always willing to help, the staff, the Director of Guest Experience, made our trip absolutely fabulous! We will definitely stay here again.

Dear Mrs T., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and we are all delighted that we were able to play our part to help ensure a memorable visit. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 20 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you back again in the future. Kindest regards Sally-Ann Jenkinson Director of Guest Experience

Well located

Customer review rating 4.0/5

Balapuwaduge C. V. M. Families - Confirmed reviews ALL

Good room service. Friendly staff. Food is okay.

Dear Mr M., Thank you for taking the time to review your recent stay. We're delighted to hear that our prime location met your expectations, and that you experienced the friendliness and professionalism our team strives to deliver. We regret to note your comments regarding the breakfast; rest assured, we are always exploring ways to enhance our offerings and appreciate your suggestion for more variety. Your satisfaction is our priority and please do let us know if there is anything in particular you would like to see moving forward. Thank you for choosing to stay with us and we look forward to welcoming you back again in the future. Kindest regards Sally-Ann Jenkinson, Director of Guest Experience

Great location with wonderful staff.

Customer review rating 5.0/5

Sandy Couples - Confirmed reviews ALL

We are always warmly welcomed at the Sofitel, St James.

Dear Mrs E., We very much appreciate your feedback regarding your recent stay at Sofitel London St James. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services and so glad you always feel warmly welcomed. Thank you for your loyalty and we hope to see you again soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

Good stay

Customer review rating 5.0/5

Cynthia M. Families - Confirmed reviews ALL

I took my daughter to see Paris and London in celebration of her 40th birthday.This is so far the best hotel experience I ever had ( I’ve travelled to so many places )Everything was just amazing , the room was spotless.The staff were pleasant, polite and friendly and attentive to all our needs. I’m surely coming back here in the future.

Dear Mrs M., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We sincerely value your feedback, and the team is thrilled to have contributed to making your visit with your daughter on this special occasion truly memorable. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 20 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you again in the future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

In partnership with TripAdvisor

Other web-users rate our hotel

  • 890 reviews 9.9/10 Location
  • 997 reviews 8.6/10 Room
  • 1,716 reviews 9.5/10 Service
  • 9 reviews 6.5/10 WiFi
  • 390 reviews 8/10 Comfort
  • 373 reviews 8.8/10 Breakfast
  • 321 reviews 9.4/10 Vibe
  • 310 reviews 8.1/10 Food

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