Sofitel Marrakech Palais Imperial and Spa 5 stars

Customer review rating (ALL Rating) 4.6/5 1,919 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Bedrooms and suites w/ views of Atlas Mountains, swimming pools or gardens

  • Free access So Lounge for hotel residents excl. weekends/special evenings

  • Outdoor area: Gardens, riads and beds around swimming pools, pool butler

  • Kids suite and kids pool to entertain children aged 4 to 12.

  • 15 mins from airport, 10 mins from Jemaa El Fna Square and modern city

Our accommodation(s)

Hotel location

Sofitel Marrakech Palais Imperial and Spa

Rue Harroun Errachid, Quartier de l hivernage
40000 MARRAKECH
Morocco

GPS:31.62175, -8.002805

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 180 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,919 reviews

TripAdvisor Rating  4.5/5  5,336 reviews

Avoid the area, aggressive people

TripAdvisor rating 1.0/5

alessandrobY2851YT TripAdvisor review

Apologies Sofitel for the bad review but you need to make sure you sort the AGGRESSIVE abusive illegal parking attendant outside the hotel. I arrived with my girlfriend, we enjoyed your premises, we had a drink. Leaving we have been literally harassed by an abusive parking attendant which stood in front of the car and didn’t make us move, we wanted to call the Police but thankfully paying a high amount of money we managed to escape. You should offer security to your customer and I will never come back to Marrakech as abusive parking attendants are everywhere and extremely aggressive.

Customer review rating 5.0/5

Yousef M. Couples - Confirmed reviews ALL

Very good

The rice at the Japanese restaurant is terrible.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

The hotel is lovely, like most Sofitel properties. The only grave error I can identify is the rice they use to make "sushi". It is terrible. The consistency and taste are all wrong. If I were Japanese I would be offended that they pretend to serve maki and nigiri. Simple advice: buy Japanese rice and a proper Japanese rice vinegar, and prepare the rice properly. It is not difficult.

Disapponted

Customer review rating 1.0/5

Tim Couples - Confirmed reviews ALL

Check in was a disaster. The staff member taking us to our room got lost and then disappeared ! Had booked a twin room which was not available ! Noise from the musicians at Orangerie spoilt each and every night in our room. Room service order was not delivered as ordered…twice ! When I phoned reception from room on first night there was no pick up. Phone in lifts to the pool area did not work. This is a safety concern. There is no inside restaurant for lunch…only the boiling hot pool snack bar with loud music. There is no bar….strange for a major hotel.

Beautiful stay

Customer review rating 4.5/5

Louise Business - Confirmed reviews ALL

Had a lovely 1 night stay with a beautiful room and beautiful hotel. Couldn't fault anything

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Other web-users rate our hotel

  • 943 reviews 9.7/10 Location
  • 946 reviews 8/10 Room
  • 3,599 reviews 9.3/10 Service
  • 10 reviews 8.5/10 WiFi
  • 1,133 reviews 9.2/10 Food
  • 968 reviews 9.5/10 Vibe
  • 441 reviews 9.6/10 Breakfast
  • 390 reviews 7.7/10 Comfort

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