Mercure Gold Coast Resort

Customer review rating (ALL Rating) 4.3/5 4,070 reviews

Mercure Gold Coast Resort - Image 1
Mercure Gold Coast Resort - Image 2
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Description

Hotel extras

  • Relaxing resort set amongst lush tropical gardens

  • Family friendly with free parking

  • Conferences and events

Our accommodation(s)

Hotel location

Mercure Gold Coast Resort

64 Palm Meadows Drive, CARRARA
4211 CARRARA
Australia

GPS:-28.029533, 153.377278

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Your meetings and events

Room descriptions and layouts

13 

meeting rooms

From 1 to 600 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,070 reviews

TripAdvisor Rating  4.0/5  1,740 reviews

Certificate of excellence 2024

Very good

Customer review rating 4.5/5

John B. Couples - Confirmed reviews ALL

Good room nice staff close location to most things

Dear John B., We are delighted to hear that you had a pleasant stay with us. Thank you for highlighting our good rooms, nice staff, and convenient location. We look forward to welcoming you back soon. Yuta Assistant Manager - Front Office

Great Place to stay

Customer review rating 4.5/5

Mark H. Business - Confirmed reviews ALL

Very relaxed and friendly Hotel, Great Breakfast and pool, Golf Course views

Dear Mark H., Thank you for your kind review! We are delighted to hear that you enjoyed our friendly atmosphere, delicious breakfast, and the beautiful views of the Golf Course. We appreciate you taking the time to review feedback regarding your stay experience again. We hope to welcome you back soon. Yuta Assistant Manager - Front Office

Ok - bed was comfortable

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

Look it was ok for a night stay. The bed was comfortable but everything else wasn’t great. The buffet breakfast wasn’t very enticing. The air con in the room was set on heat and when trying to call reception they weren’t sure how it worked. After a while on the phone the manager was telling them how to explain it to me.

Well located

Customer review rating 4.5/5

Peter T. Couples - Confirmed reviews ALL

Friendly staff and helpful especially suti

Dear Peter t., Thank you for your positive review. We are delighted that you found our location convenient and our staff friendly and helpful. It is our apology that breakfast buffet was not all time full in your dining experience. We will follow up to address this issue for future improvement. Thank you for sharing your feedback with us again. We are looking forward to welcoming you back soon. Yuta Assistant Manager - Front Office

Great stay

Customer review rating 5.0/5

Lynda F. Families - Confirmed reviews ALL

We had a lovely 3-night stay at Mecure, Gold Coast. Very quiet location, yet not too far from the hustle and bustle of Broadbeach, Surfers etc. There’s a daily shuttle bus service into Pacific Fair shopping centre. Although there wasn’t a huge choice of menu options in the restaurant for dinner, what we had was delicious, and the service was excellent. The main pool area was beautiful (we didn’t even go to see the ‘billabong’ pool, as it was quite a distance from our room & we loved the main pool). The water was heated so it was lovely to swim in. All the staff were super friendly. We will certainly return to Mecure, Gold Coast, as it’s excellent value for money.

Dear Lynda F., Thank you for sharing your feedback on your recent stay at Mercure Gold Coast Resort. We are delighted to hear that you enjoyed the quiet location, the delicious food at our restaurant, and the excellent service provided by our staff. It's great to know that you found the main pool area beautiful and enjoyed the heated water. We are glad that you appreciated the value for money offered by our resort. It is our apology that restaurant menu fell short you your expectation. We will follow up to address your feedback seriously in order to improve our service for your future stay. Thank you for sharing your feedback with us. We look forward to welcoming you back for another wonderful experience. Warm regards, Yuta Assistant Manager - Front Office

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Other web-users rate our hotel

  • 769 reviews 8.1/10 Location
  • 2,311 reviews 6.3/10 Room
  • 2,124 reviews 8.4/10 Service
  • 48 reviews 4.7/10 WiFi
  • 984 reviews 4.9/10 Cleanliness
  • 966 reviews 7.3/10 Food
  • 573 reviews 7.7/10 Breakfast
  • 207 reviews 7.4/10 Bar

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